1 00:00:11,560 --> 00:00:15,650 It's a real privilege to be here, and I'm so glad to have been invited. 2 00:00:15,670 --> 00:00:19,060 I love coming to Oxford. Love coming to the body every time. 3 00:00:19,570 --> 00:00:23,920 And of course, since Oxford contains the best museum in the world. 4 00:00:25,050 --> 00:00:31,680 I'm referring, of course, to Pitt Rivers. It's always worth coming from from that point of view. 5 00:00:31,890 --> 00:00:37,320 I must say, I feel in this wonderful auditorium, in a mass institute, 6 00:00:37,800 --> 00:00:46,290 that I might any moment be expected to solve the riddle of Fermat's Last Theorem, or whatever the successive paradoxes. 7 00:00:47,880 --> 00:00:53,190 Well, thank you for the invitation. It's hardly sensible of the. 8 00:00:53,540 --> 00:00:57,849 Oh, oh, I know I ought to have when I. Slides up. 9 00:00:57,850 --> 00:01:00,880 I'm not sure how I do this. Perhaps somebody can help me. 10 00:01:01,480 --> 00:01:06,580 Anyway, it's hardly sensible of the organisers, as Richard hinted, 11 00:01:07,180 --> 00:01:16,030 to invite somebody who's been out of libraries for over two years and been out of working full time in university libraries for a whole 17 years. 12 00:01:19,420 --> 00:01:23,980 However, I am going to talk about the future of research libraries and as far as I can. 13 00:01:24,280 --> 00:01:31,960 I'm going to talk particularly about collections and the future of collections, and thank you so much. 14 00:01:32,890 --> 00:01:43,450 During the talk, you might expect to see a lot of words and bullet points and diagrams, and I thought I'd spare you all that. 15 00:01:44,080 --> 00:01:50,410 So you're going to see some lovely pictures of the South and Central Wales coast. 16 00:01:53,950 --> 00:02:04,210 I apologise to those of you from North Wales. Because I've still got 400 miles to walk. 17 00:02:07,330 --> 00:02:12,010 However, you can concentrate on what you're going to see instead of what you're going to hear. 18 00:02:12,340 --> 00:02:18,940 If you don't like it. Now, two scenes from from the life of a young librarian. 19 00:02:20,350 --> 00:02:23,649 And to begin with, I beg your indulgence. 20 00:02:23,650 --> 00:02:30,280 If I if I do some harmless reminiscing for a while trying to imagine you're in 21 00:02:30,280 --> 00:02:34,660 the newly opened Arts and Social Studies library in University College Cardiff. 22 00:02:35,020 --> 00:02:38,560 The date is the 15th of September 1975. 23 00:02:40,750 --> 00:02:45,730 I'm an assistant librarian. It's my first day, my first professional post. 24 00:02:46,450 --> 00:02:53,560 I'm sitting at a trestle table because it's a new building and the permanent furniture has not turned up yet. 25 00:02:55,660 --> 00:03:01,660 With a colleague also. His first day. My sole job is to catalogue books. 26 00:03:01,690 --> 00:03:06,550 New books. What we do is we take a slip of paper. 27 00:03:07,330 --> 00:03:13,060 Here is one. It's a very accurate copy of what we used to do. 28 00:03:13,720 --> 00:03:19,060 Take a slip of paper and write down with a biro the description of the book. 29 00:03:19,720 --> 00:03:22,720 Check it against standard forms of names. 30 00:03:23,050 --> 00:03:30,790 And Library of Congress classification numbers. And then send your slip off for checking by the person next door. 31 00:03:32,110 --> 00:03:33,970 Gradually, our desks moved apart. 32 00:03:36,730 --> 00:03:43,890 Then the slip would go off to the typist who had a room to herself because the machine that she wrote or needed a room to itself. 33 00:03:43,900 --> 00:03:47,110 That was a tape typewriter. Does anybody remember tape typewriters? 34 00:03:47,470 --> 00:03:54,760 Yeah, a few people. It was a huge contraption that could reproduce an original card, any number of duplicate cards. 35 00:03:56,620 --> 00:04:05,170 Monday mornings was particularly enjoyable because we would spend 2 to 3 hours standing at the card catalogue, 36 00:04:06,070 --> 00:04:11,200 placing our week's production of cards into the card catalogue. 37 00:04:11,210 --> 00:04:15,910 Or at least we were only trusted to put them on the rods, as they say. 38 00:04:17,020 --> 00:04:23,320 Our supervisor would come round a bit later on and check whether we had made any errors and a lecture would follow. 39 00:04:25,690 --> 00:04:31,270 All this may strike you as faintly ridiculous. It was faintly ridiculous. 40 00:04:31,840 --> 00:04:37,690 It was more than faintly ridiculous for people who were academic related staff with one or two degrees behind them. 41 00:04:39,360 --> 00:04:47,100 And you have to remember, of course, that cataloguing was a very, very serious quasi religious matter in those days. 42 00:04:49,470 --> 00:04:57,630 I'm getting close to the point now. Even in 1975, the digital world was beginning to poke its nose into the academic library. 43 00:04:58,590 --> 00:05:05,200 I've mentioned the typewriter that was not quite digital, but in the corner of our floor sat a man called Mel Collier. 44 00:05:05,250 --> 00:05:11,070 Somebody some of you will remember Mel. He had a very distinguished career in this country and Belgium and the Netherlands. 45 00:05:11,610 --> 00:05:20,579 His job was to prepare the way for the grandly titled computer output microfilm and then a live computer terminal. 46 00:05:20,580 --> 00:05:28,330 Probably the only one in the university. Now I laboured in this bizarre apprenticeship for about four years. 47 00:05:28,480 --> 00:05:32,050 My dream was to move to the job of the reader's advisor. 48 00:05:33,400 --> 00:05:40,870 The reader's advisor just sat at the front desk all day, had no responsibilities at all except answering the odd query. 49 00:05:41,350 --> 00:05:46,209 It was wonderful, and I did get the job in the end. Now a second scene. 50 00:05:46,210 --> 00:05:51,550 We're moving on. Ten years, the 1980s. Same university, same building. 51 00:05:52,510 --> 00:05:56,740 I was a very late developer, but I mean a new post. 52 00:05:56,770 --> 00:06:05,530 The Post is that of social studies librarian. I was in my element direct contact with readers for the first time in departments and stuff. 53 00:06:06,940 --> 00:06:14,110 One of the most challenging jobs I had, the most enjoyable jobs, was doing online searches for researchers. 54 00:06:14,140 --> 00:06:15,370 It was something new. 55 00:06:16,690 --> 00:06:26,920 What it meant was having a long interview with them and constructing a complex search query query full of wonderfully abstruse boolean logic. 56 00:06:28,600 --> 00:06:37,180 Walking in the rain down to the science library because that's where the only online terminal was and trying to contact dialogue. 57 00:06:39,940 --> 00:06:48,730 We did this through the phone line and I replaced the telephone receiver having made the call into a little padded box. 58 00:06:49,780 --> 00:06:55,180 It was rather like placing a sacred relic into its reliquary box. 59 00:06:56,440 --> 00:07:03,790 And then you just hoped, as it emitted various screaming, whining noises, that the computer in the US was going to listen. 60 00:07:05,800 --> 00:07:09,640 Right now there are two points I want to draw out of these scenes. 61 00:07:10,300 --> 00:07:18,640 The first one is that academic libraries felt the digital revolution probably a lot earlier than almost any other part of the university. 62 00:07:20,260 --> 00:07:25,180 But more important, it was assumed by everybody that electronic methods, 63 00:07:25,180 --> 00:07:33,490 whether it was a computerised catalogue or online searching or anything else, was not just beneficial, cost effective and so on. 64 00:07:34,030 --> 00:07:37,570 It was also amenable to the control of the library and the librarian. 65 00:07:38,230 --> 00:07:43,960 The library could decide, could choose whether or not to adopt the technology. 66 00:07:45,250 --> 00:07:52,780 If you didn't, it didn't matter. The users would be grateful for anything you could give them and I gave them a lot of rubbish. 67 00:07:52,810 --> 00:07:55,060 I can tell you my online searching. 68 00:07:57,250 --> 00:08:06,400 The second assumption that we all laboured under at the time was and this continued for years and years and years after the seventies and eighties, 69 00:08:07,090 --> 00:08:14,350 was that the main object of our loving care as library staff was our total collection of books and periodicals. 70 00:08:15,190 --> 00:08:21,310 It was the physical collection that mattered. It was the collection that was the means, the main means of satisfying our users. 71 00:08:21,940 --> 00:08:29,380 And it was the collection that was the main means of persuading our universities that the library was worth supporting and worth giving money to. 72 00:08:31,030 --> 00:08:34,210 Now, I admit I'm exaggerating a little. 73 00:08:34,840 --> 00:08:45,700 We were not totally collection fixated. And in fact, there was a a very lively debate about how you did go about meeting user needs at the time. 74 00:08:46,360 --> 00:08:46,960 Nevertheless, 75 00:08:47,170 --> 00:08:55,500 those two assumptions that it was collections that defined the library and it was digital technologies which were biddable servants of the librarian. 76 00:08:56,290 --> 00:09:02,999 They held sway until probably into the century. Just to take the first thing first. 77 00:09:03,000 --> 00:09:08,129 Digital technologies, of course, nowadays are so ubiquitous, so deeply entrenched, and of course, 78 00:09:08,130 --> 00:09:15,870 not just in higher education that those technologies appear not to be our servants any longer, but in fact, to be tyrants. 79 00:09:16,770 --> 00:09:21,690 And I think that's possibly true of academic libraries. The main features of the revolution. 80 00:09:21,690 --> 00:09:25,950 I don't really need to stress, but I will just mention a few of them. 81 00:09:26,520 --> 00:09:33,150 Of course, virtually all staff and students are now a habitual users of the online and digital world in every form. 82 00:09:34,840 --> 00:09:43,360 That gives them an operational independence from many of the services which academic libraries think they can offer. 83 00:09:44,140 --> 00:09:47,890 And it reduces the constraints that are upon them. 84 00:09:48,100 --> 00:09:56,050 It reduces their dependence on the library. Scholarly publications, as we've already heard, have become increasingly digital and standardised. 85 00:09:57,400 --> 00:10:00,850 They reduce the uniqueness of common collections. 86 00:10:01,210 --> 00:10:06,510 I come on to that in a minute. Estella said many of the collections aren't, in fact collections. 87 00:10:06,780 --> 00:10:11,730 They're in digital form, rented, and they disappear as soon as you stop paying money. 88 00:10:12,990 --> 00:10:15,180 They open revolution and they open access. 89 00:10:15,180 --> 00:10:22,830 Revolution in particular, have allowed researchers and students to bypass the library's information channels and locate stuff for themselves. 90 00:10:23,490 --> 00:10:30,120 And then, perhaps finally and most tellingly, global companies have huge power. 91 00:10:30,390 --> 00:10:40,020 Companies like Google and Amazon have transformed not just the way of finding knowledge, but of providing convenient and often free access to it. 92 00:10:41,590 --> 00:10:46,240 All of these things, it seems to me, have had the effect of shaking the confidence of librarians. 93 00:10:47,110 --> 00:10:53,170 And even I would accept Oxford, of course, in this, reducing their standing within the institution. 94 00:10:53,890 --> 00:11:02,280 I think there is some evidence that. What I want to concentrate though, on in this talk is really not things that you saw, 95 00:11:02,280 --> 00:11:15,540 but the the the question of collections and particularly common collections on one hand and unique or distinctive collections on the other. 96 00:11:18,090 --> 00:11:22,980 That's the distinction I want to make, rather than the distinction between digital on the one hand and physical on the other. 97 00:11:23,490 --> 00:11:33,500 What do you mean by common collections? These are the printed and digital materials that form the mundane day to day information. 98 00:11:33,500 --> 00:11:41,560 Resources dependent upon by students and by staff. What makes them common isn't just that they're everyday, though. 99 00:11:41,590 --> 00:11:47,890 It's because they're replicated in many, many other academic libraries and other libraries across the country and across the world. 100 00:11:49,690 --> 00:11:57,820 When these collections existed in printed form only as they did way back in 1975, that replication hardly mattered. 101 00:11:57,940 --> 00:12:00,280 Students had no other means of getting hold of the material. 102 00:12:00,880 --> 00:12:08,320 Researchers strongly valued local availability over other, less convenient means of getting hold of material. 103 00:12:09,910 --> 00:12:16,300 Today, though, it's the rapid. The replication of everyday common collection takes a different form, a digital form. 104 00:12:16,630 --> 00:12:23,920 University X will subscribe to much the same range of bundled electronic public periodicals. 105 00:12:23,920 --> 00:12:34,090 For example, as University Y ebooks are similarly available to multiple academic libraries from the same suppliers in the same form. 106 00:12:36,160 --> 00:12:43,840 And as we've seen already, these collections are not being added to an historic collection for permanent or semi-permanent retention. 107 00:12:43,960 --> 00:12:46,390 They're rented for as long as the library pays up. 108 00:12:48,580 --> 00:12:56,970 Next, add the fact that students, and particularly researchers now enjoy so many alternative ways of acquiring the information they need. 109 00:12:56,980 --> 00:13:02,800 They don't depend on your library alone. Open Digital Repositories. 110 00:13:03,880 --> 00:13:07,209 We tend to forget this. We're already around in the mid 1990s. 111 00:13:07,210 --> 00:13:10,390 In some areas like particle physics, they're now much more common. 112 00:13:10,840 --> 00:13:17,380 They've been joined by institutional repositories and an expanding number of open access journals. 113 00:13:18,580 --> 00:13:26,290 In addition, researcher to researcher contact, which has always existed, of course, has become so much easier in all disciplines. 114 00:13:27,760 --> 00:13:38,830 So resources are freely available to researchers in all sorts of different ways, even before you start adding in huge behemoths like Google Books. 115 00:13:40,740 --> 00:13:47,670 Finally, how students and researchers discover what they need has changed as well, so that a lot of people, 116 00:13:47,670 --> 00:13:51,780 I'm sure, now start their searches with a Google search, not a library catalogue search. 117 00:13:52,200 --> 00:13:57,480 And that's important because it leads them in directions which lead away from and not to your collections. 118 00:14:00,130 --> 00:14:06,790 What are the consequences then of these common collections in all academic libraries? 119 00:14:08,880 --> 00:14:12,340 Since in most disciplines, digital is now the default. 120 00:14:12,360 --> 00:14:17,340 That's not entirely true in the case of monographs, of course, fiscal and in knowledge and scholarly communication. 121 00:14:17,730 --> 00:14:24,600 The print part of the common collection in a university library and Stella was saying, is rapidly becoming invisible. 122 00:14:25,870 --> 00:14:29,200 In much the same way that in an earlier age, 123 00:14:29,830 --> 00:14:37,600 books whose catalogue records were not online but only in the card catalogue became overlooked and neglected. 124 00:14:39,380 --> 00:14:45,230 Librarians, of course, have given this process more momentum through labelling these prints, resources, 125 00:14:45,680 --> 00:14:54,890 legacy collections and packing them off to stores and to basements, often to make way for information commons and other such things. 126 00:14:56,900 --> 00:15:05,720 That in turn mirrors a change in the balance in library material budgets, which of course have moved decisively away from print towards digital. 127 00:15:06,170 --> 00:15:09,650 The latest figures I could find with the 2013 to 14. 128 00:15:10,220 --> 00:15:22,190 But Scala tells us for that year electronic resources accounted for 73% of information provision expenditure, compared with 45% ten years earlier. 129 00:15:25,270 --> 00:15:32,200 I think it's increasingly acknowledged now that libraries need to treat common collections in print form in a new way. 130 00:15:33,220 --> 00:15:37,330 If the use of them by readers is going to diminish and continue to diminish, 131 00:15:39,020 --> 00:15:45,640 it then follows that the substantial resources that we've traditionally devoted to those collections, 132 00:15:46,450 --> 00:15:49,580 particularly staff resources, need to be reduced. 133 00:15:49,600 --> 00:15:58,920 They need to be reduced to the minimum required to make them effective. So if there are any common collection catalogues lurking in your basements. 134 00:16:00,070 --> 00:16:02,050 Ask whether they're really needed. 135 00:16:04,460 --> 00:16:12,180 You might switch them to supporting the digital common collections, of course, but as we've seen, they operate in a rather different way. 136 00:16:12,200 --> 00:16:14,480 They come ready, packaged and they come ready labelled. 137 00:16:15,020 --> 00:16:20,510 And insofar as they're rented rather than bought, they don't perhaps justify a ceremonial welcome to the library. 138 00:16:21,530 --> 00:16:27,559 So again, I'd suggest that the library might devote to these collections just the minimum resources 139 00:16:27,560 --> 00:16:33,230 required to make sure they're readily findable and accessible and that they're cost effective. 140 00:16:35,360 --> 00:16:43,730 Now, Oxford, of course, is a legal deposit library. There is a case for saying that the legal deposit collection is a common collection. 141 00:16:44,000 --> 00:16:50,329 In fact, literally, it is a common collection. In the case of electronic legal deposit, 142 00:16:50,330 --> 00:16:58,160 there is just one collection for all of the legal for the six legal deposits in Britain and Ireland at legal deposit libraries in Britain and Ireland. 143 00:16:59,420 --> 00:17:05,390 Should the same principle start being applied to print legal deposit? 144 00:17:05,810 --> 00:17:09,139 In other words, some sort of rationalisation. 145 00:17:09,140 --> 00:17:13,580 I know this has been tried in the past and it's not worked, but maybe it needs relooking at. 146 00:17:17,170 --> 00:17:20,500 Common collections certainly have a future increasingly digital. 147 00:17:21,040 --> 00:17:25,750 But the word collection no longer implies any fixed and definitive store. 148 00:17:26,170 --> 00:17:33,640 It is there to serve the immediate needs of its intended audience, and if it ceases to do do so, it should be abandoned or adapted. 149 00:17:35,320 --> 00:17:38,860 That's very, very different from what libraries were doing when I started working them. 150 00:17:40,930 --> 00:17:45,760 If librarians then are not to be devoting a lot of time to common collections, what should they be doing? 151 00:17:45,850 --> 00:17:56,140 What should they be devoting their time to? I think the first starting point now is the needs of the users, whether their expressed desires or not. 152 00:17:57,250 --> 00:18:01,420 And I just want to give you a few examples, because this is a bit of a digression. 153 00:18:01,870 --> 00:18:12,520 A few examples of areas where librarians, in my view at least, could and should be providing a service not linked to collections to their users. 154 00:18:13,120 --> 00:18:17,590 First of all, promoting digital and information literacy. Information literacy. 155 00:18:17,710 --> 00:18:22,000 Back in the 1970s, we called by that terrible term user education. 156 00:18:22,090 --> 00:18:26,380 Does anybody remember user education? The whole books were produced on that terrible phrase. 157 00:18:27,710 --> 00:18:34,940 But of course, information literacy is still alive and well. And no wonder, because there's so much information about not all of it good. 158 00:18:35,420 --> 00:18:42,260 And instantly, schools seem to neglect information handling as a core skill still, which I think is an error. 159 00:18:43,190 --> 00:18:47,420 Digital literacy, too, needs attention. 160 00:18:47,540 --> 00:18:54,290 And where better than from the librarian? Secondly, promoting collaborative learning and research. 161 00:18:54,680 --> 00:19:01,190 Stella mentioned Information Commons and collaborative working spaces that are growing within libraries. 162 00:19:01,790 --> 00:19:09,350 But what about research as well? Much research, particularly in the humanities now, is becoming team based collaborative. 163 00:19:09,440 --> 00:19:14,750 And shouldn't the librarian be in there, too? Embedded in collaborative teams and offering services? 164 00:19:15,920 --> 00:19:21,920 Thirdly, intellectual property, which has received a lot of attention recently with changes to copyright legislation. 165 00:19:22,820 --> 00:19:29,290 The long the library's long been a focus of a university's expertise in copyright and intellectual property. 166 00:19:29,300 --> 00:19:36,590 When I first went to Sheffield. Somebody must have said, We're going to give that green a real test now to see if he's any good. 167 00:19:37,100 --> 00:19:43,790 And we're going to ask him to revise the universities and the libraries copyright policy. 168 00:19:44,700 --> 00:19:48,590 I my heart sank and I thought, oh, I really want to go back to Cardiff Place. 169 00:19:50,750 --> 00:19:52,550 But it was okay. Um. 170 00:19:52,760 --> 00:20:01,669 Who else but librarians really know more about intellectual property at a time when it's increasingly pertinent not just to students, 171 00:20:01,670 --> 00:20:05,900 but of course, to researchers, then librarians. And finally, research communication. 172 00:20:06,470 --> 00:20:10,670 Clearly, patterns of scholarly communication are in major flux. 173 00:20:11,930 --> 00:20:19,490 I can't predict whether open modes of research for publication are going to become the norm or what the norm will be green or gold or whatever. 174 00:20:19,880 --> 00:20:26,060 But what is obvious is that librarians are really in a good position to give advice on how that universities should manage 175 00:20:26,270 --> 00:20:32,810 their own scholarly publications in the university and possibly manage the institutional repositories on their behalf. 176 00:20:34,370 --> 00:20:38,360 There are probably lots and lots of other examples like data management, for example. 177 00:20:38,660 --> 00:20:43,190 But those are those are just some examples of the ways in which an academic library can operate 178 00:20:43,190 --> 00:20:49,460 effectively and serve in need in an area which has actually nothing to do necessarily with collections. 179 00:20:51,990 --> 00:21:00,180 Now, you might have come to the conclusion by now that I've been too severe on the collection as a focus of library work. 180 00:21:01,290 --> 00:21:04,200 But I want now to turn to another kind of collection. 181 00:21:04,890 --> 00:21:09,300 The other the other type of collection I mentioned earlier, the unique or distinctive collection. 182 00:21:10,610 --> 00:21:14,060 I should say. First of all, what I mean by the word distinctive, 183 00:21:14,660 --> 00:21:21,770 I do mean the kind of collection that is traditionally labelled special collection in university libraries, 184 00:21:22,280 --> 00:21:31,520 that is collections of manuscripts or books or archives or multimedia material long ago identified as requiring special treatment. 185 00:21:33,010 --> 00:21:37,570 But I don't really just mean those materials, those collections. 186 00:21:37,960 --> 00:21:45,000 I might mean collections that are not labelled special, but which say look within common collections. 187 00:21:46,630 --> 00:21:53,020 A good example might be, for instance, a collection of research, books and periodicals once amassed systematically, 188 00:21:53,710 --> 00:21:58,840 but perhaps no longer the subject of current study or research for national libraries. 189 00:21:59,590 --> 00:22:04,840 A distinctive collection might mean the entire national collection in all forms. 190 00:22:05,380 --> 00:22:08,050 That was certainly true of the National Library Wales. 191 00:22:09,840 --> 00:22:19,319 Now research libraries UK and stellar was part of this has made a special study of this whole area of unique and distinctive collections. 192 00:22:19,320 --> 00:22:24,300 And earlier this year published a report which I would strongly recommend to you if you haven't seen it. 193 00:22:24,540 --> 00:22:31,350 It's called Unique and Distinctive Collections Opportunities for Research Libraries, and it's extremely stimulating. 194 00:22:31,500 --> 00:22:38,880 It really does get you thinking about what's unique and distinctive collections are and how they might be approached in future. 195 00:22:41,490 --> 00:22:48,629 It seems to me that as common connections become less central to a research library's interventionist role, 196 00:22:48,630 --> 00:22:55,080 if you like, the distinctive collections begin to assume a much more important position than they've had in the past. 197 00:22:56,560 --> 00:23:02,800 Just as the former, as I was suggesting, might consume a smaller proportion of the library's resources. 198 00:23:03,400 --> 00:23:04,210 So the latter, 199 00:23:04,480 --> 00:23:14,590 the unique and distinctive collections might attract much more management attention and more resources than they've received in most institutions. 200 00:23:15,160 --> 00:23:16,600 I wouldn't include Oxford in that. 201 00:23:19,230 --> 00:23:29,910 In a globalised and digital world of knowledge where common knowledge then sorry, common knowledge assets are beginning to lose their worth. 202 00:23:30,420 --> 00:23:34,380 Unique and distinctive collections are becoming ever more valuable. 203 00:23:35,870 --> 00:23:42,080 These are resources which haven't yet been hoovered up by Google or other mega companies. 204 00:23:42,920 --> 00:23:50,630 If people want to use them, they need to come to you, to your door physically or maybe to your digital door. 205 00:23:50,810 --> 00:23:54,740 But they need to come. This isn't a new observations. 206 00:23:55,040 --> 00:24:05,330 In 1627, Gabriel Naudet, a French Frenchman who wrote a book called Advice for Setting Up a library, wrote, 207 00:24:05,690 --> 00:24:13,429 There is nothing that renders a library more recommendable than when a man swimming didn't have to do with libraries, 208 00:24:13,430 --> 00:24:19,220 then finds in it that which he is looking for and cannot find anywhere else. 209 00:24:21,530 --> 00:24:30,020 So rather than let distinctive collections hide in dusty obscurity, not the I'm suggesting that happens in Oxford in any way. 210 00:24:31,460 --> 00:24:36,350 In a basement or an attic. Starved of cash resources and staff resources. 211 00:24:36,980 --> 00:24:41,000 Libraries, I suggest, should be cherishing those collections if they're any good at all, 212 00:24:42,170 --> 00:24:52,459 and helping them to give both library and the parent university that special flavour which those collections give not just a flavour, 213 00:24:52,460 --> 00:24:58,160 but also possibly a special attractiveness to researchers and others outside the university. 214 00:25:00,690 --> 00:25:07,319 And I shouldn't really be accusing the university libraries of neglect, of course, because an awful lot of university libraries, 215 00:25:07,320 --> 00:25:11,820 particularly with help from the Wolfson Foundation in the last 15 years or so, 216 00:25:12,000 --> 00:25:17,010 have put an awful lot of effort into special collections and particularly the housing of them. 217 00:25:19,380 --> 00:25:24,000 Just to give you an example, outside Oxford, I don't know if any of you have been to the University of Lancaster, 218 00:25:24,000 --> 00:25:28,319 but if you go there and you approach the university through the main entrance, 219 00:25:28,320 --> 00:25:34,980 the very first building that you see is the building that houses John Ruskin's Library. 220 00:25:35,280 --> 00:25:43,020 So the university there is making a big statement really about the distinctiveness of a collection, a distinctive collection, which Lancaster has. 221 00:25:45,930 --> 00:25:53,430 So what am I suggesting then, that libraries should do with those collections that they've identified as distinctive? 222 00:25:55,460 --> 00:26:02,570 I should say, distinctive and significant. You might well have distinctive collections that are of no use to anybody at all. 223 00:26:05,060 --> 00:26:10,730 Challenge one The first challenge is to make the collection visible, both physically and virtually. 224 00:26:11,270 --> 00:26:14,690 If a distinctive collection is worth returning, it's worth developing. 225 00:26:14,960 --> 00:26:24,620 Then it's worth a prominent position somewhere in your building and the visual setting that's likely to attract people who are passing by. 226 00:26:24,830 --> 00:26:29,479 They may be researchers. They may not be. A very good example. 227 00:26:29,480 --> 00:26:34,310 I came across a couple of years ago is the Sidney Jones Library in the University of Liverpool, 228 00:26:35,150 --> 00:26:45,260 where they made a tremendous play of really quite a small and niche archive, but they made the most of it and visually it looks absolutely wonderful. 229 00:26:45,590 --> 00:26:49,040 Lots of help at hand, lots of exhibition space and so on. 230 00:26:49,700 --> 00:26:52,880 They really did make a statement about what they had. 231 00:26:55,090 --> 00:26:58,780 A virtual presence as well as a physical one. One that's appealing. 232 00:26:59,050 --> 00:27:00,430 One that's informative. 233 00:27:00,940 --> 00:27:09,250 Um, one that contains not just information about the collection, but metadata and if possible, a whole lot of digitised stuff as well. 234 00:27:10,150 --> 00:27:15,340 And of course, all the obligatory social networking froth on top. 235 00:27:15,550 --> 00:27:21,250 You need that as well. I'll come back to the idea of visibility a bit later on. 236 00:27:22,240 --> 00:27:25,240 But the second challenge is staffing. 237 00:27:26,850 --> 00:27:31,980 Now I'm going to alienate nearly everybody in the room now with this next sentence. 238 00:27:33,360 --> 00:27:37,500 The special collection has traditionally not in Oxford, of course, 239 00:27:38,880 --> 00:27:46,740 been the home of the Scholar Bonk, the anal retentive archivist, the cataloguing pedant. 240 00:27:48,530 --> 00:27:56,870 The person prepared to commune with a very, very small number of favoured readers, but otherwise reluctant to even speak with anybody else. 241 00:27:58,430 --> 00:28:03,950 Well, things have changed. But the point I'm making is that libraries need, I think, 242 00:28:03,950 --> 00:28:09,620 to be much more demanding of the people that they employ to look after their distinctive collections. 243 00:28:10,430 --> 00:28:18,080 That's not to say that the traditional skills are not needed skills like cataloguing, conservation and collecting. 244 00:28:18,350 --> 00:28:23,440 They're very, very important. But extra ones need to be added. 245 00:28:23,450 --> 00:28:28,670 And this links, I think, with something which was saying right at the beginning about expanding the range of staff skills, 246 00:28:29,630 --> 00:28:35,480 for example, an appreciation of new digital techniques that are applicable to collections. 247 00:28:36,830 --> 00:28:44,000 The ability to negotiate the acquisition of new collections, including those in digital or hybrid form. 248 00:28:45,230 --> 00:28:51,800 The capacity to engage with researchers, not just respond to them, but engage with them inside and outside the institution. 249 00:28:53,240 --> 00:28:56,390 Explanatory and interpretive skills. 250 00:28:57,080 --> 00:29:02,330 Teaching Skills. Mastery of publicity and marketing techniques. 251 00:29:02,600 --> 00:29:10,440 Including social networking. And. Expertise at attracting finance to fund themselves. 252 00:29:11,760 --> 00:29:15,270 That's not an easy thing for the traditional special collection librarians. 253 00:29:15,900 --> 00:29:22,620 In short, distinctive collections and distinctive collection librarians need to cease to be guarded secrets. 254 00:29:22,890 --> 00:29:28,980 They need to face outwards, both to the institution and to the wider world with the professional skills that match. 255 00:29:31,390 --> 00:29:36,910 This brings me to my third challenge How do collections engage with our users? 256 00:29:38,080 --> 00:29:39,520 Let's take researchers first. 257 00:29:40,630 --> 00:29:54,230 The old role of curators cruelly was to look after their collections with their lives, keep the doors open, but just to jar the new curator. 258 00:29:54,640 --> 00:29:59,170 We'll be doing a lot more. She'll be actively seeking out academic academic attention, 259 00:29:59,560 --> 00:30:04,120 stimulating researchers to try and discover an interest in subjects that they didn't know 260 00:30:04,120 --> 00:30:12,010 they had becoming familiar with the general direction of academic research in the area, 261 00:30:13,150 --> 00:30:23,010 both inside and outside the institution, and also being familiar with emerging methods in the humanities and social sciences research. 262 00:30:23,020 --> 00:30:25,510 I'm really referring there to digital humanities. 263 00:30:28,250 --> 00:30:35,630 And all of the techniques associated with digital humanities, digitisation, crowdsourcing, big data analysis and so on. 264 00:30:37,740 --> 00:30:44,100 But the new curator isn't just an observer kind of interested colleague of researchers. 265 00:30:44,580 --> 00:30:51,000 Rather than just providing supplementary fodder for projects which have originated within academia. 266 00:30:52,560 --> 00:31:02,760 Our new curator, she should be looking about out at how collections that she cares for can actually inspire new research endeavour. 267 00:31:05,110 --> 00:31:12,370 Really excellent projects often originate through the creative conversations between library specialists and researchers, 268 00:31:13,150 --> 00:31:18,460 and likewise they're developed and brought to fruition by that close kind of collaboration, 269 00:31:19,330 --> 00:31:23,890 not by the researcher coming in first, the librarian coming in second. 270 00:31:27,410 --> 00:31:33,980 Sometimes it's possible for libraries to take the lead in this area in quite a dramatic way. 271 00:31:34,760 --> 00:31:42,379 In the National Library of Wales, which I should say is a body which is of course is not associated constitutionally, 272 00:31:42,380 --> 00:31:46,520 at least with any other, with any academic institution or research institution. 273 00:31:47,810 --> 00:31:57,260 In January 2011, we appointed for the very first time a professor, not something which national libraries often do, 274 00:31:58,130 --> 00:32:04,730 but we had somebody from the University of Wales and we established a professor of digital collections, Lorna Hughes. 275 00:32:07,250 --> 00:32:11,510 I think it was the first type of post of that kind in the world. 276 00:32:12,170 --> 00:32:17,899 Lorna's aim was to try and develop our existing digital collections, 277 00:32:17,900 --> 00:32:26,810 digitised collections mainly also to add new collections by forming alliances with universities not only in the UK but also abroad. 278 00:32:28,400 --> 00:32:35,479 That resulted in many new projects. One which will have an echo here in Oxford, 279 00:32:35,480 --> 00:32:44,660 I think is a project which was to digitise research material related to Wales and during the period of the First World War. 280 00:32:46,880 --> 00:32:50,030 Four Ph.D. students joined the team. 281 00:32:50,930 --> 00:32:54,409 They were all based in the library and all focussed their researches and their 282 00:32:54,410 --> 00:32:59,270 studies on library collections and often on digitised library collections. 283 00:33:00,830 --> 00:33:06,229 A lot of work was done on the evaluation of existing digital and digitised collections, 284 00:33:06,230 --> 00:33:15,380 which is still really quite a neglected field and on enhancing existing digital collections through new means like crowdsourcing. 285 00:33:18,290 --> 00:33:23,050 My own feeling and I would say this wouldn't day is that the chair was really successful. 286 00:33:23,060 --> 00:33:28,490 It was an outstandingly successful. Unfortunately, it didn't continue because the funding ran out. 287 00:33:28,730 --> 00:33:33,680 But it did increase the number of partnerships the library had with academic institutions. 288 00:33:34,010 --> 00:33:38,870 It enlarged our profile abroad as well as in the UK. 289 00:33:39,620 --> 00:33:51,320 And it grounded digital humanities, which can often appear to be an academic plan which lacks firm roots in the soil of real digital collections. 290 00:33:54,070 --> 00:33:59,649 Now, national lobbies, of course, are different animals from university lobbies, 291 00:33:59,650 --> 00:34:04,300 but I wonder whether university libraries might adopt one or two of those ideas. 292 00:34:08,120 --> 00:34:13,310 Just as university libraries are now perfectly content and used to the idea of 293 00:34:14,060 --> 00:34:21,320 undergraduate spaces being shared and catering for collaborative endeavour by students. 294 00:34:21,950 --> 00:34:27,410 Could academic libraries set aside space for teams of researchers, not just on the off day or the off week. 295 00:34:27,890 --> 00:34:35,450 But teams of researchers into which librarians, special collections librarians might be embedded, might might be part of the team. 296 00:34:39,520 --> 00:34:43,210 Now I want to consider another facet of distinctive collections, 297 00:34:43,780 --> 00:34:49,810 one that takes us beyond the realm of collections to the wider purposes of academic libraries. 298 00:34:51,670 --> 00:34:57,219 Before I do that, I'll just give you the last of my little career scenes with jumping on quite a long way. 299 00:34:57,220 --> 00:35:04,960 Now, it's the 1st of October 1998, and it's my first day in the National Library in Aberystwyth. 300 00:35:06,790 --> 00:35:10,000 After 25 years in academic libraries, it's a bit of a jolt. 301 00:35:12,070 --> 00:35:16,240 It's a standalone institution. There's no parents. There's nobody to hold your hand. 302 00:35:18,160 --> 00:35:21,310 And we operate mainly in the in the Welsh language. 303 00:35:21,790 --> 00:35:28,240 That was a bit of a shock for me, but I managed a body very exposed politically. 304 00:35:28,840 --> 00:35:32,530 We're a year away from the National Assembly for Wales being established, 305 00:35:32,920 --> 00:35:38,170 which in the end the Government of which we didn't have a culture minister breathing down your neck. 306 00:35:40,290 --> 00:35:45,750 It was clear to me immediately really that in that new context, the library was in a far from ideal position. 307 00:35:46,590 --> 00:35:49,980 It was almost entirely an analogue paper based institution. 308 00:35:50,670 --> 00:35:56,610 Its user base was derived mainly from the surrounding area. 309 00:35:57,210 --> 00:36:04,860 More sheep than people you remember. So and it's also on top of that, the users were mainly academic. 310 00:36:04,860 --> 00:36:06,750 They were academic staff or students. 311 00:36:07,500 --> 00:36:13,620 A new direction was urgently needed and one that was going to engage with the likely concerns of our funder, the government. 312 00:36:15,270 --> 00:36:21,810 The key to survival was to throw the library open in many ways as possible to as large an audience as possible. 313 00:36:23,550 --> 00:36:31,350 We set out doing that in a way which you have done here in the Bodleian very, very recently by creating a visitor centre, 314 00:36:32,100 --> 00:36:38,100 by creating new exhibition and education spaces, by creating an auditorium, café, shop. 315 00:36:38,760 --> 00:36:45,060 Everything else you've now got. And the point was to attract people and in particular, children in our case, 316 00:36:45,420 --> 00:36:49,020 who would not necessarily have any interest at all in becoming readers in the library. 317 00:36:51,450 --> 00:36:55,230 The second thing we did was to construct an alter ego. 318 00:36:55,560 --> 00:37:02,190 In other words, a digital library available to users with no desire to come to Aberystwyth. 319 00:37:02,190 --> 00:37:07,709 Yes, there are such people here. 320 00:37:07,710 --> 00:37:15,810 We put a really heavy an emphasis on distinctive collections, not just the special collections I talked about, but much wider than that. 321 00:37:15,810 --> 00:37:23,390 We had, for example, a program called the Theatre of Memory that had the aim of republishing digitally 322 00:37:23,400 --> 00:37:27,960 as far as copyright restrictions would allow the entire printed heritage of Wales. 323 00:37:29,710 --> 00:37:37,000 Even more ambitiously, we wanted that material to be freely available online without any barriers at all, 324 00:37:37,990 --> 00:37:41,500 and if possible, to allow re-use through Creative Commons licenses. 325 00:37:42,990 --> 00:37:47,340 Needless to say, only a part of that program has yet been realised. 326 00:37:47,790 --> 00:37:53,490 But it's interesting that the two major parts of it, Welsh journals online and Welsh newspapers online, 327 00:37:53,730 --> 00:38:00,300 have succeeded in finding huge audiences well, well beyond our traditional audiences in the library. 328 00:38:02,490 --> 00:38:06,240 The result is that at least to some extent, and there's a long way to go, 329 00:38:06,240 --> 00:38:11,730 the National Library has been in law condemns this phrase or maybe it was my phrase turned inside out. 330 00:38:13,140 --> 00:38:19,740 It still operates, I hope, effectively as a research resource for academic researchers. 331 00:38:20,580 --> 00:38:28,410 But we've succeeded in expanding the definition of researcher well beyond the academic context and also in drawing into the orbit of the library. 332 00:38:28,740 --> 00:38:32,040 A huge number of people who wouldn't otherwise have dreamed of using it. 333 00:38:32,790 --> 00:38:37,349 People like family and local historians, schoolchildren, tourists, journalism journalists, 334 00:38:37,350 --> 00:38:41,520 media companies, community groups, artists, writers and musicians. 335 00:38:41,520 --> 00:38:45,730 And lots of others. Here's one of the readers. 336 00:38:48,880 --> 00:38:58,120 And now I can hear you thinking, Well, this is all very well, but we're a university library and a national library is an open a public institution. 337 00:38:58,480 --> 00:39:01,940 It carries a specific cultural function. That's not. 338 00:39:01,960 --> 00:39:04,930 None of this is true of university libraries, necessarily. 339 00:39:05,950 --> 00:39:12,969 But I suggest there are several good reasons why appealing to a wider audience is a proper aim for any research library, 340 00:39:12,970 --> 00:39:19,240 or at least a lot of research libraries, and particularly a research library holding very rich, distinctive collections. 341 00:39:21,070 --> 00:39:29,530 First of all, most universities, even if the extramural duties are less of an imperative than they were in the past, 342 00:39:30,880 --> 00:39:37,420 they still feel the responsibility to serve local communities, the local communities in which they're situated. 343 00:39:37,990 --> 00:39:43,630 Think of departments of adult continuing education, campus art centres, public lectures and so on. 344 00:39:44,680 --> 00:39:57,250 Secondly, distinctive collections almost always find research, uses and uses outside the home institution that may impose a burden of use on you. 345 00:39:57,820 --> 00:40:02,170 But it's an opportunity to gain kudos far beyond your walls. 346 00:40:02,710 --> 00:40:05,920 Oh, I'm finished yet. Sorry. 347 00:40:06,430 --> 00:40:14,500 It'll just go round again. Maybe thirdly, in certain key areas. 348 00:40:14,900 --> 00:40:20,560 Universities, of course, are coming under pressure to be relevant to the wider society. 349 00:40:21,550 --> 00:40:23,709 Here I'm thinking about particularly, of course, 350 00:40:23,710 --> 00:40:32,350 the RAF and its insistence that research to be graded highly has to demonstrate its relevance outside the academy. 351 00:40:33,870 --> 00:40:40,379 Libraries with distinctive collections that have contributed to research submitted to the ref really 352 00:40:40,380 --> 00:40:46,560 ought to be in a wonderful position to help researchers to demonstrate the public value of their work, 353 00:40:47,070 --> 00:40:53,820 whether it's through arranging exhibitions, educational activities, publishing, digital material or a host of other things. 354 00:40:56,590 --> 00:41:03,879 And now, of course, the body is a library which has responded to these challenges already. 355 00:41:03,880 --> 00:41:10,810 And I was amazed yesterday when I was taken round the Western Library to see how well that terrible building. 356 00:41:11,350 --> 00:41:23,260 Can I say that that terrible Giles Gilbert Scott's building has been gutted and then reinvented as in many ways a different kind of facility. 357 00:41:24,610 --> 00:41:31,420 I think it's incredibly encouraging that the library is open to members of the public and with what one of you are called, 358 00:41:31,450 --> 00:41:37,600 a [INAUDIBLE] right in entrance on Broad Street to break up that sociopathic facade. 359 00:41:40,510 --> 00:41:48,340 Do you know what that means? I'm not quite sure what that means. A new public exhibition galleries, learning spaces, auditorium and so on. 360 00:41:49,930 --> 00:41:56,380 The the building really has become is becoming a public as well as an academic building. 361 00:41:57,370 --> 00:42:01,360 And all those visitors who are so used to wandering the central streets of the city 362 00:42:01,840 --> 00:42:07,000 and being rebuffed by no admittance signs at the entrances to so many colleges, 363 00:42:07,540 --> 00:42:13,120 actually find themselves welcomed and encouraged to share some of the country's greatest jewels. 364 00:42:14,620 --> 00:42:19,440 And of course, scholars from outside Oxford are going to find it much easier to use the the 365 00:42:19,480 --> 00:42:23,890 library's distinctive collections for which the West and provides a new home. 366 00:42:25,600 --> 00:42:30,030 I think the new new Bolton is going to be quite an interesting test for the thesis that 367 00:42:30,040 --> 00:42:34,780 a research library has the capacity to become a magnet for visitors to the university. 368 00:42:36,320 --> 00:42:47,570 A lot will depend, obviously, on how the collections are displayed, the skills of those responsible for welcoming and interesting visitors. 369 00:42:49,190 --> 00:42:58,909 I think there's probably a long way to go. TripAdvisor, by the way, Richard, currently rates the Western Library only as number 46 out of 198 Oxford. 370 00:42:58,910 --> 00:43:05,030 Attractions to visitors. And I'm afraid to say you've only attracted ten reviews. 371 00:43:06,830 --> 00:43:14,330 That's not very good, is it? However, however, they make up in quality what they lack in quantity. 372 00:43:14,360 --> 00:43:18,080 Amazed, says one of them about the marks of Genius exhibition. 373 00:43:18,890 --> 00:43:22,400 Another one says, astonishingly, there is no entrance fee. 374 00:43:23,180 --> 00:43:30,510 Well, that tells you a lot. It's the experience the National Library wills is anything to go by. 375 00:43:30,620 --> 00:43:38,000 And I admit that the collections are very different there. It's far from impossible to attract large numbers of appreciative visitors 376 00:43:38,270 --> 00:43:42,260 while safeguarding the interests of researchers and students at the same time. 377 00:43:44,680 --> 00:43:49,749 The other obvious way of throwing the research library open to the general public is, 378 00:43:49,750 --> 00:43:53,650 of course, to construct and promote a virtual or online version of the library. 379 00:43:53,950 --> 00:43:59,800 Again, if possible, free for all to use whenever and wherever they might be. 380 00:44:01,360 --> 00:44:08,990 Of course, most. Research libraries by now display on their websites copies of items from special collections, treasures, 381 00:44:09,200 --> 00:44:17,870 if you like, or online versions of exhibitions or may be the products of externally funded digitisation projects. 382 00:44:18,620 --> 00:44:22,310 And all of these can give a flavour for what they find in the physical library. 383 00:44:22,430 --> 00:44:26,330 But they don't really amount to an alternative digital collection. 384 00:44:27,140 --> 00:44:30,710 And it's great to see Oxford again in the Vanguard. 385 00:44:32,270 --> 00:44:36,979 Incidentally, when we first started digitisation in the National Library, it's the Bodleian. 386 00:44:36,980 --> 00:44:40,970 We actually turned for help. So you have a very long track record. 387 00:44:42,230 --> 00:44:46,820 But now with the Digital Bodleian site, which was launched two years, two weeks ago. 388 00:44:47,450 --> 00:44:52,790 Yeah. And you've really managed to crack one of the really hard problems, 389 00:44:53,060 --> 00:45:03,950 which is how to organise a series of very disparate digital resources created here and to present them in a consistent way and an attractive way. 390 00:45:03,960 --> 00:45:09,080 And I know from experience how very, very difficult it is to do that. So many congratulations on that. 391 00:45:10,790 --> 00:45:15,020 An even better example maybe is the Welcome Library. 392 00:45:15,410 --> 00:45:21,350 Now, I know the welcome has oodles and oodles billions of pounds at its disposal, 393 00:45:21,770 --> 00:45:26,150 but then you've got an intrinsically distinctive collection history of medicine. 394 00:45:27,230 --> 00:45:35,270 And not just money, but a coherent program linked to its parents research priorities, 395 00:45:36,020 --> 00:45:43,550 which is starting to make available free and online again a huge corpus of digital digitised collections. 396 00:45:44,870 --> 00:45:49,310 It's interesting to read what the Wellcome Say about what they're trying to do. 397 00:45:49,910 --> 00:45:54,620 I quote The Wellcome Library has followed a transformation strategy to make the library digital. 398 00:45:55,010 --> 00:45:58,310 The ambition was not to create an online shop window, 399 00:45:59,030 --> 00:46:09,260 but instead permanently to break the bonds imposed by a physical library and to provide full access to our collections in new and innovative ways. 400 00:46:10,610 --> 00:46:18,710 We've aimed to create an entirely new digital presence based on the Wellcome Library's historic foundations and modern personality. 401 00:46:20,610 --> 00:46:28,200 Well, as I said, the welcome is very fortunate in being able to draw on internal funding easily amounting to millions of pounds. 402 00:46:29,460 --> 00:46:37,650 Most libraries, which are aiming at a coherent digital programme, really have a much harder for a to plough or to change to match it all. 403 00:46:38,040 --> 00:46:45,360 Funding has got to be stitched together from various sources in order to create a common pattern or programme, and that's not easy to do. 404 00:46:47,210 --> 00:46:53,510 The important thing, though, is to keep your eye focussed on the overall program and to build it into a resource with the mass 405 00:46:53,510 --> 00:46:59,690 and the riches to become an asset that's of real benefit both within and outside your institution. 406 00:47:02,300 --> 00:47:10,220 Well, it's time to stop. I hope I can you maybe provoke you into thinking about some of the more difficult 407 00:47:10,220 --> 00:47:17,420 areas of collections and collection building within within universities in 2015. 408 00:47:18,370 --> 00:47:22,130 And just to recap then, what I'm suggesting is just four things. 409 00:47:22,340 --> 00:47:30,620 First of all, common collections are declining in significance in the priorities of individual libraries, or they should do maybe. 410 00:47:32,180 --> 00:47:39,860 Instead, libraries need to offer specific information related services to their users and to their institutions, 411 00:47:39,860 --> 00:47:42,920 which might or might not be based on collections. 412 00:47:44,030 --> 00:47:44,429 Third, 413 00:47:44,430 --> 00:47:53,270 that distinctive collections will increase in prominence and in use and as a marker of the library and the university's overall distinctiveness. 414 00:47:54,260 --> 00:48:01,640 And finally, distinctive collections will form a more visible part of an institution's relationship, 415 00:48:02,060 --> 00:48:07,790 which should be an active relationship with its wider, non-academic public. 416 00:48:08,510 --> 00:48:09,620 Thank you very much for listening.