1 00:00:00,660 --> 00:00:03,900 So can you start by saying your name and what your current position is? 2 00:00:03,960 --> 00:00:08,250 So I'm Andrew Brent and I'm an infectious diseases and medicine consultant at 3 00:00:08,250 --> 00:00:12,540 Oxford University Hospitals and I'm one of the deputy chief medical officers. 4 00:00:13,080 --> 00:00:18,870 Okay. So going back to the very beginning, how did you first get interested in medicine and decide to be a doctor? 5 00:00:18,990 --> 00:00:27,990 So I, I, I, I considered medicine as one of several things as I was in my later years at school. 6 00:00:27,990 --> 00:00:32,250 And by the lower sixth, I pretty much decided I wanted to do medicine. 7 00:00:32,250 --> 00:00:38,700 I didn't have a lot of experience of it. I, I come from sort of two rather big families and I did have one uncle. 8 00:00:38,700 --> 00:00:43,980 I do have one uncle who was an orthopaedic surgeon, but I hadn't had any direct exposure to medicine. 9 00:00:44,640 --> 00:00:49,770 So I prepared my in those days UCAS form to apply for medicine. 10 00:00:49,770 --> 00:00:57,179 And and then he very kindly organised for me to spend a week doing some experience to see medicine. 11 00:00:57,180 --> 00:01:03,120 And I spent that week in a hospital in the north. 12 00:01:03,390 --> 00:01:08,910 And after a week there, I don't think I'd met a single positive doctor. 13 00:01:08,910 --> 00:01:12,959 I'd met quite a lot of people who were, I think, fairly frustrated with their careers. 14 00:01:12,960 --> 00:01:14,820 I'd heard a lot about the negative aspects. 15 00:01:15,120 --> 00:01:23,729 The most enthusiastic doctor I'd met was probably someone who was, in retrospect, clinically depressed, but had given me some time. 16 00:01:23,730 --> 00:01:27,870 And and I came away from that probably rather serious. 17 00:01:27,870 --> 00:01:32,190 A 17 year old not quite sure it's what I wanted to do after all, and decided not to apply for medicine. 18 00:01:33,270 --> 00:01:38,700 And I ended up going to Cambridge to read natural Sciences with a with a bent on physics, which had been my favourite A-level. 19 00:01:38,700 --> 00:01:41,880 So so it was a false start for medicine. 20 00:01:42,840 --> 00:01:46,530 I then spent a large chunk of my year off working in India, 21 00:01:46,530 --> 00:01:53,460 a proportion of which was doing some sort of very basic health care assistant type work in Calcutta. 22 00:01:54,030 --> 00:01:59,759 And during the course of that year, I never really let go of the idea of medicine. 23 00:01:59,760 --> 00:02:07,620 And I realised at the end of that time that actually I did want to do medicine and I did want to do it for what I saw then as all the right reasons, 24 00:02:09,150 --> 00:02:14,220 I couldn't change immediately. I did a year of natural sciences and then I was fortunate. 25 00:02:14,700 --> 00:02:20,009 It was a process of sort of internal replication to to get a place for medicine the following year. 26 00:02:20,010 --> 00:02:26,309 So I then transitioned from natural sciences to medicine, and I did my undergraduate in in Cambridge, 27 00:02:26,310 --> 00:02:35,639 and then I came to Oxford for my clinical and then I pursued my postgraduate training mixture of here and abroad. 28 00:02:35,640 --> 00:02:40,260 I one of the key reasons I went into medicine was an interest in the developing world. 29 00:02:40,430 --> 00:02:46,020 I'd grown up in the tropics, in East Africa, the Middle East, the Far East, 30 00:02:46,680 --> 00:02:56,100 and that was a really large part of my driving interest, I think thinking about health in the context of development. 31 00:02:56,910 --> 00:03:04,440 And for that reason I chose infectious diseases and flirted briefly with paediatrics but decided I liked my adult patients too much to give them up. 32 00:03:05,940 --> 00:03:12,300 I was fortunate during the course of my training to spend two periods of my contract fellowships working at the Wellcome Trust, 33 00:03:12,720 --> 00:03:16,920 Oxford Centre, the Kenya Medical Research Institute in Kenya. 34 00:03:17,550 --> 00:03:28,890 And and and so I returned from my second stint there in 2011, 2012, 35 00:03:29,430 --> 00:03:36,089 and towards the end of my training in infectious diseases initially to a university post. 36 00:03:36,090 --> 00:03:43,980 But then in 2015 I took up a substantive NHS post in infectious diseases and general medicine in Oxford, 37 00:03:45,060 --> 00:03:50,910 and in 2018 I became the clinical lead for infectious diseases. 38 00:03:50,910 --> 00:03:54,090 And so I was the clinical lead for infectious diseases. 39 00:03:54,090 --> 00:04:00,299 When COVID arrived at the end of 2019, early 2020. 40 00:04:00,300 --> 00:04:07,860 Yeah. So at what point did you become interested in alongside and grow, excuse me, 41 00:04:08,220 --> 00:04:20,190 in getting involved in hospital management or health services management that were very good question and very, very belatedly. 42 00:04:20,190 --> 00:04:26,130 And actually COVID had no small part to play in. All right. Well, we can talk about that later if it happened, if it's a post-COVID thing. 43 00:04:26,310 --> 00:04:31,500 So what sort of infectious diseases that you tend to see practising in Oxford? 44 00:04:31,500 --> 00:04:34,440 I mean, clearly infectious disease is a huge problem in the developing world, 45 00:04:34,800 --> 00:04:42,060 but I think this is probably part of the problem we had with COVID is that it's it's it's a bit apart from for small children, 46 00:04:42,060 --> 00:04:47,100 it's a bit sidelined in Western countries where all the focus is on cancer and heart disease and so on. 47 00:04:47,340 --> 00:04:57,300 Yes, it's very interesting actually. It makes up a much larger burden of presentations to both primary care and and hospital than one might realise. 48 00:04:57,420 --> 00:04:59,860 Of course, many of those things particularly in primary care, are. 49 00:05:00,150 --> 00:05:06,540 The sorts of infections that don't present a very big risk to the population and or even to the to the individual. 50 00:05:06,540 --> 00:05:14,399 And so they're managed simply in hospital as part of the sort of emergency caseload that presents to hospital infection plays a very large part, 51 00:05:14,400 --> 00:05:19,020 you know, common infections, pneumonia, urinary tract infections, gastrointestinal infections. 52 00:05:19,950 --> 00:05:25,350 And most of that in most parts of the country is dealt with within the sort of general medical sphere, 53 00:05:25,440 --> 00:05:28,890 although there are variations in models across across the country. 54 00:05:29,460 --> 00:05:32,010 The that there is, however, 55 00:05:32,010 --> 00:05:40,880 a lot of quite complex infection and and that has has only increased in its complexity as medicine has increased in complexity. 56 00:05:40,890 --> 00:05:50,850 So you know the increasing complexity of surgical procedures and the complications thereof, which often include or might include infection. 57 00:05:51,240 --> 00:05:55,350 And more and more patients are on immunosuppressive medication, 58 00:05:55,350 --> 00:06:01,919 which which comes with risks of opportunistic infections which present differently 59 00:06:01,920 --> 00:06:06,360 from the way that infections might present in you or I with with good immune systems. 60 00:06:07,230 --> 00:06:14,250 And so there's there's there's a there's a need for infection expertise in managing those. 61 00:06:14,520 --> 00:06:18,300 And and then of course there are the sort of traditional infectious diseases. 62 00:06:18,310 --> 00:06:26,670 So whilst the burden in this country of things like HIV and TB might not be what it is in parts of the developing world, actually, 63 00:06:26,670 --> 00:06:34,200 you know, we've got a cohort of several hundred patients with HIV whom we look after and we look after patients with TB. 64 00:06:34,200 --> 00:06:39,989 And there are some areas even in Oxfordshire that have had know quite significant incidence of TB and some important outbreaks. 65 00:06:39,990 --> 00:06:44,160 And even in the last few years there are other parts of the country and in the parts of 66 00:06:44,160 --> 00:06:49,940 London where the incidence of TB is similar to that in high incident incidence countries. 67 00:06:49,950 --> 00:06:59,220 So, so so another important part of our core business in infectious diseases is looking after patients with those, 68 00:06:59,520 --> 00:07:06,929 if you like, traditional infectious diseases. And we also look after patients returning from other parts of the world. 69 00:07:06,930 --> 00:07:11,759 So the returning traveller and that might be with the number of infections, 70 00:07:11,760 --> 00:07:19,440 we have a steady stream of people who've got malaria, imported malaria and other diseases like typhoid. 71 00:07:20,700 --> 00:07:30,330 And then really important element of this, though rare but very relevant to the context in which COVID arrives, 72 00:07:30,630 --> 00:07:36,810 are high consequence infectious diseases. So you can broadly divide high consequence infectious diseases into two groups. 73 00:07:36,810 --> 00:07:39,360 You've got highly pathogenic respiratory infections. 74 00:07:39,360 --> 00:07:45,780 So that would include things like SA's, obviously the Corona virus, Murs, Middle East Respiratory Syndrome, 75 00:07:45,780 --> 00:07:50,780 another Corona virus, very important part in the story of of COVID and the vaccine development. 76 00:07:50,820 --> 00:07:57,540 And as you know, but also other infections like viral haemorrhagic fever. 77 00:07:57,540 --> 00:08:02,520 So things like Ebola, Lassa fever, Crimea, Congo haemorrhagic fever and so forth. 78 00:08:03,120 --> 00:08:11,279 And so because there is a small risk that patients returning from areas where these infections might be, 79 00:08:11,280 --> 00:08:21,120 the epidemic are endemic and we within infectious diseases, have to have systems in place to safely manage those suspect cases. 80 00:08:21,570 --> 00:08:27,420 And there are case definitions which are defined nationally and and which we follow. 81 00:08:28,080 --> 00:08:33,540 And we've really been pretty rigorous at this. I think it was always something we did even in my training, 82 00:08:33,540 --> 00:08:40,770 but I think we got really quite professional at doing it in in about 2014 with the West Africa Ebola epidemic. 83 00:08:40,920 --> 00:08:49,950 And this is it to do with isolating isolation from each other, wearing full PPE for health care workers? 84 00:08:49,950 --> 00:08:54,839 Well, absolutely right. So if you have a patient who comes back from an endemic area with potential 85 00:08:54,840 --> 00:09:00,690 exposure and meets the clinical criteria for management as a suspected case, 86 00:09:01,140 --> 00:09:04,620 then you need to manage them very safely. And absolutely, that's it's about isolation. 87 00:09:04,620 --> 00:09:11,100 It's about having a pretty appropriate hospital estate to manage them in in terms of the pressure management of those rooms to to limit infection. 88 00:09:11,490 --> 00:09:16,080 And it's about the personal protective equipment, but also not just about the equipment itself, 89 00:09:16,080 --> 00:09:20,010 but about the processes with which you manage that in terms of how you put it on, 90 00:09:20,220 --> 00:09:25,950 most importantly, how you take it off, because that's the highest risk bit of your contaminated, how you work together and teamwork. 91 00:09:25,950 --> 00:09:32,159 It's buddying when you go in and really quite well established protocols. 92 00:09:32,160 --> 00:09:39,900 By the time we get to 19 2 to 2019 about how we manage those cases of suspected high consequence infectious diseases. 93 00:09:40,710 --> 00:09:44,490 So quite a broad range of infectious infectious diseases. 94 00:09:44,490 --> 00:09:49,260 And, you know, I guess we're lucky in Oxford that we've got a quite a big department. 95 00:09:49,260 --> 00:09:54,120 We have a large number of trainees and the size of the department partly reflects 96 00:09:54,120 --> 00:09:59,830 the fact that many in the department have a very portfolio which includes a. 97 00:10:00,330 --> 00:10:04,649 Teaching and research and contributions to the clinical work. 98 00:10:04,650 --> 00:10:11,360 So lots of in-house expertise, which again is not irrelevant to indeed into the to the landing of a pandemic. 99 00:10:11,370 --> 00:10:19,240 Absolutely. Thank you. So let's let's get to Kobe. 100 00:10:19,250 --> 00:10:22,100 Can you remember how you first heard about it? 101 00:10:22,120 --> 00:10:32,470 And how concerned were you when you heard those first communications that it might become something big that would involve you in a major way? 102 00:10:33,490 --> 00:10:36,520 So it's hard to put my finger on exactly when I heard. 103 00:10:36,520 --> 00:10:39,099 But I think I was aware in late December. 104 00:10:39,100 --> 00:10:49,660 I subscribe to an email service called Pro Edge, which gives you lists of potential or emerging epidemics in parts of the world. 105 00:10:50,160 --> 00:10:58,330 And and it came up in premiered, I think, in late December 2019 and it hit the BBC news at some point. 106 00:10:58,330 --> 00:11:02,290 I think it was probably early January, but it might have been late December. 107 00:11:02,290 --> 00:11:07,929 I don't recall exactly when, Certainly by sort of the end of the first week of January, 108 00:11:07,930 --> 00:11:13,719 we were we were getting the first communique, Public Health England Communications, 109 00:11:13,720 --> 00:11:16,900 about what was then known as Wuhan novel coronavirus, 110 00:11:17,260 --> 00:11:25,210 and that was on the back of the identification of the virus in early January in China as a novel coronavirus. 111 00:11:25,510 --> 00:11:30,549 But at that stage, the messages were that there was no evidence of human to human transmission. 112 00:11:30,550 --> 00:11:33,730 There was no evidence that any health care workers had been infected. 113 00:11:34,420 --> 00:11:42,670 Of course, that story evolved very, very rapidly over the over the following few days and weeks. 114 00:11:44,110 --> 00:11:49,509 And and at that time, of course, this was considered a high consequence infectious disease. 115 00:11:49,510 --> 00:11:56,080 And so and that was the framework in which all of our work and interaction and preparations for COVID began. 116 00:11:58,400 --> 00:12:03,250 The period of sort of January through to early March was a very busy one. 117 00:12:03,250 --> 00:12:09,620 And it's in retrospect now sitting here in 2023, it's slightly difficult to disentangle the exact timing of all of those threads. 118 00:12:09,620 --> 00:12:15,680 But certainly in January we were already managing suspected cases. 119 00:12:15,950 --> 00:12:23,239 I recall that we work quite closely with university partners and and so we're in regular 120 00:12:23,240 --> 00:12:26,750 communication and with the local health protection Unit and Public Health England. 121 00:12:27,290 --> 00:12:38,180 And there was a group of Chinese students who were visiting the university from Wuhan and were who were then quarantined in a Travelodge. 122 00:12:39,110 --> 00:12:46,489 And we were alerted that we might have to look after those and investigate them if any of them got respiratory symptoms, which some of them did. 123 00:12:46,490 --> 00:12:49,940 So they were among some of the first suspected cases that came in. 124 00:12:49,940 --> 00:12:54,470 And, you know, when they come to hospital, regardless of the severity. 125 00:12:54,590 --> 00:12:57,950 Absolutely. And this is one of the things that changed very rapidly in the following weeks, 126 00:12:57,950 --> 00:13:03,319 because initially we were admitting actually very well people with minor symptoms treat treating 127 00:13:03,320 --> 00:13:08,990 them and managing them as a potential high consequence infectious disease with all that PPE, 128 00:13:08,990 --> 00:13:14,120 they were staying in hospital several days, sometimes because there was a wait to get the tests back. 129 00:13:14,480 --> 00:13:21,709 And we can talk more about that. And there was there was already quite a lot of alarm, I think, in the community at this stage. 130 00:13:21,710 --> 00:13:28,220 I remember one of the things that we one of the referrals was someone in Bicester Village who'd seen 131 00:13:28,220 --> 00:13:32,480 someone Chinese and was really worried that they might have that they might have this horrible virus. 132 00:13:33,200 --> 00:13:40,189 I've interviewed several Chinese researchers who encountered hostility and really made them 133 00:13:40,190 --> 00:13:44,209 change how they felt about being in the UK very much because I can well understand that. 134 00:13:44,210 --> 00:13:49,640 I remember that. I remember that that sense in those early days very well. 135 00:13:50,330 --> 00:14:00,470 And in late January that we were in contact with the local public Health England, 136 00:14:01,070 --> 00:14:08,209 a number of British nationals were repatriated from Wuhan back to our Brize Norton. 137 00:14:08,210 --> 00:14:12,460 And so we were on I remember being on stand by in case in case we needed to admit them. 138 00:14:12,470 --> 00:14:20,150 They they were then all transferred up to Merseyside to a specialist area and supervision. 139 00:14:20,480 --> 00:14:22,580 And I think that made the news at the time as well. 140 00:14:22,580 --> 00:14:27,290 So, you know, these these are little milestones in what was what was day to day, a very, very busy time. 141 00:14:28,640 --> 00:14:31,970 I remember the last weekend of January. 142 00:14:32,450 --> 00:14:36,440 So having just looked at the diary segments, I mean, Saturday, the 25th of January, 143 00:14:36,590 --> 00:14:45,050 we were invited by friends to a Burns Night and that was the last sort of proper night out for a very long time. 144 00:14:46,070 --> 00:14:48,200 And I'd been invited to give the toast to the lasses. 145 00:14:48,560 --> 00:14:59,959 And and that was all about or at least had featuring prominently in that because I'd been on call all day in the hospital was Wuhan virus, 146 00:14:59,960 --> 00:15:05,600 because actually the lion's share of the time I spent that day was dealing with suspected cases. 147 00:15:05,600 --> 00:15:12,200 So by that time we were already very, very busy dealing with suspected cases, although no confirmed cases at that time. 148 00:15:12,950 --> 00:15:20,990 And again, still all as a as a as a high consequence infectious disease during January. 149 00:15:21,380 --> 00:15:27,380 And there was a lot of communication with partners in Public Health England, 150 00:15:28,190 --> 00:15:34,849 with the ambulance service with whom we had to build really quite rapid lines of communication, 151 00:15:34,850 --> 00:15:42,589 but also collaborate and and also with academic colleagues, many, you know, many in the department. 152 00:15:42,590 --> 00:15:55,250 And and I think all of us were feeling that what we could see about the the epidemiology of this evolving virus was looking increasingly worrying. 153 00:15:56,060 --> 00:16:01,639 Back in those days, it was possible to have pretty much kept on top of the literature because it was very small. 154 00:16:01,640 --> 00:16:06,290 Of course, that burgeoned and later became impossible. But but actually everything that was coming out, 155 00:16:06,290 --> 00:16:15,740 we were devouring and trying to learn from it and I think could see that that that this is something we had to keep our eye on. 156 00:16:16,610 --> 00:16:18,950 And on the 4th of February, 157 00:16:19,100 --> 00:16:29,719 we have a weekly lunchtime seminar on the Tuesday and we have invited speakers across the range of infectious diseases and pre-COVID. 158 00:16:29,720 --> 00:16:33,650 It was always in person and it's since become virtual like many things. 159 00:16:34,280 --> 00:16:42,599 But on the 4th of February we gave over that session to talk about the Wuhan virus, as I think it was still called. 160 00:16:42,600 --> 00:16:47,930 Then it changed its name at some point due to COVID or SARS-CoV-2. 161 00:16:48,620 --> 00:16:56,780 And and that was an interesting session, firstly, because I think that the data that was. 162 00:16:56,940 --> 00:17:06,059 Presented with suggesting that this virus did appear to meet some of the important epidemiological 163 00:17:06,060 --> 00:17:17,880 requirements in terms of the R number of and and mortality of a potentially pandemic causing infection. 164 00:17:19,350 --> 00:17:25,110 But it was also interesting because there was a wide range of views in the way that that was received in the room. 165 00:17:25,380 --> 00:17:32,310 And, you know, on the one hand, there was some anxiety and and in general, this was seen as quite serious. 166 00:17:32,310 --> 00:17:38,130 But there were some voices in the room who saw this discussion as irresponsible and alarmist. 167 00:17:38,820 --> 00:17:41,549 And so even within infectious diseases at that time, 168 00:17:41,550 --> 00:17:51,480 I think there was there were the it took a while, I think, for it to sink in completely everywhere. 169 00:17:52,380 --> 00:17:57,750 And there's still haven't been any you ever, you know, No, there were no UK cases yet. 170 00:17:57,750 --> 00:18:07,410 But by that and I think from memory, I think late January there were some cases outside China and Singapore and South Korea. 171 00:18:07,560 --> 00:18:16,380 The US cases were very early and in Spanish an epidemic took off and of course Italy, which will come to an end, 172 00:18:16,530 --> 00:18:25,290 but we were at that time really focussed on evolving our pathways and this was literally something that happened day to day. 173 00:18:26,310 --> 00:18:30,710 And my I was very grateful to my colleagues. 174 00:18:30,720 --> 00:18:36,299 I think there was a real departmental recognition that this was something that we had to think about and plan for, 175 00:18:36,300 --> 00:18:42,750 and therefore we had to create some time and space for it. So one of my colleagues very kindly took over. 176 00:18:42,930 --> 00:18:47,639 I was on general medicine at the time, took over my general medicine and released me to give some headspace to this. 177 00:18:47,640 --> 00:18:54,540 And, and, and that was really essential to be able to maintain communication and work 178 00:18:54,540 --> 00:18:59,339 with the team on the ground and and actually listen to everybody in the team. 179 00:18:59,340 --> 00:19:11,909 Because as I said, we're so lucky to have a fantastic and very broad expertise in the department and then informed to some extent by, 180 00:19:11,910 --> 00:19:18,510 you know, what was evolving nationally, although in most cases slightly ahead of that and put together our own protocols and pathways. 181 00:19:18,510 --> 00:19:26,880 So we were, you know, our pathway initially for managing patients with a suspected high consequence infectious disease was, 182 00:19:27,090 --> 00:19:31,919 you know, these were usually sporadic cases we would bring. We would liaise closely with the ambulance. 183 00:19:31,920 --> 00:19:35,960 You need a specialist ambulance to bring them to hospital. We had a separate pathway through the hospital. 184 00:19:35,970 --> 00:19:42,120 It came in through a back door on the ground level and then a separate lift to bring them up to the to the ward. 185 00:19:42,190 --> 00:19:47,730 And and so we were doing that initially this became very busy. 186 00:19:48,000 --> 00:19:55,440 And, you know, we were colleagues on calls, became managing these cases till nine, ten at night. 187 00:19:55,890 --> 00:20:03,750 And, you know, I mean, amazing to think back and just think how people just stepped up. 188 00:20:03,750 --> 00:20:10,200 I mean, this was quite a lot of extra work very quickly. And I can't remember any complaints in the department. 189 00:20:10,200 --> 00:20:17,790 Everybody just pulled a pulled their weight. And this was, again, before any lockdowns or anything was happening. 190 00:20:17,790 --> 00:20:21,120 But it was really just a fantastic can do attitude. 191 00:20:23,670 --> 00:20:30,870 That process became difficult to manage at such a high volume. 192 00:20:31,650 --> 00:20:34,710 And so it evolved and it evolved organically. 193 00:20:36,540 --> 00:20:41,129 There was a there was a national strategy to roll out things called Corona pods, 194 00:20:41,130 --> 00:20:48,209 which were essentially to put these little temporary buildings in the hospital ground where people could turn up and telephone and say, 195 00:20:48,210 --> 00:20:58,230 I'm here and get a test. And and that sort of happened. But before that and and and in parallel with that, we were developing our own system. 196 00:20:58,230 --> 00:21:08,219 I remember one weekend, one of my colleagues, Tony Woodrow, who's now the Infectious Diseases Clinical lead, was on call. 197 00:21:08,220 --> 00:21:15,990 And and we'd been we'd started saying, well, actually some of these people are really well, they don't need to come into hospital. 198 00:21:15,990 --> 00:21:21,890 Let's test them. And if they if they can safely self isolate at home and it was a checklist to do that actually we can test them and 199 00:21:22,270 --> 00:21:26,520 and then let them go and then instead of them bring him up to the ward and testing them and taking that back down, 200 00:21:26,520 --> 00:21:29,670 we'd sort of taken them out. We've got a space downstairs where we were testing them. 201 00:21:30,390 --> 00:21:34,320 And then, you know, I think, Charlie, that we can actually board. What's the point of getting out the car? 202 00:21:34,320 --> 00:21:38,879 Let's just swap you in the car. And actually, so drive by testing evolved, you know, really quite quickly. 203 00:21:38,880 --> 00:21:45,030 And of course it evolved in parallel in several other places and became a really important part of the way that we did testing nationally. 204 00:21:45,090 --> 00:21:48,209 But you still aren't getting results for 48 hours or something at that stage. 205 00:21:48,210 --> 00:21:56,400 Well, 48 hours, if you were lucky. The way that testing started initially was it was it was all centralised by public health England. 206 00:21:56,400 --> 00:22:02,400 It was all. On in Colindale and initially they were doing a PAN coronavirus PCR, 207 00:22:02,700 --> 00:22:10,530 and then if that was positive, they were doing further tests to look for for the novel virus. 208 00:22:11,100 --> 00:22:15,929 And that initially would make it would take another 24 hours. 209 00:22:15,930 --> 00:22:24,710 Although as the volume of testing increased across the country, that turnaround time actually increased to up to five days. 210 00:22:24,750 --> 00:22:26,600 So so and that happened really quite quickly. 211 00:22:26,610 --> 00:22:32,099 We could talk a little bit, I think, be nice to reflect on it little bit later about because maybe some of us within Oxford, 212 00:22:32,100 --> 00:22:41,249 we had the expertise to do that kind of testing. Well, I think I think that is one of the lessons that we can draw from this. 213 00:22:41,250 --> 00:22:49,469 But I'll come back to that, I think, because I think, you know, it's part of the team and we we then realised that, 214 00:22:49,470 --> 00:22:52,490 you know, where we were doing this at the John Ratcliffe Hospital. 215 00:22:52,500 --> 00:22:58,649 It wasn't the ideal state to, you know, there was nowhere very easy for people to park, certainly not for a higher volume. 216 00:22:58,650 --> 00:23:08,010 And so we, we then rearranged things and we set up a separate testing hub at the Churchill Hospital in what had been our old infectious diseases ward. 217 00:23:09,300 --> 00:23:20,459 And that was a really fantastic collaboration with the Community and Oxford Health Trust and and working with partners. 218 00:23:20,460 --> 00:23:24,270 They lent us some staff, so we were able to set up testing. 219 00:23:24,270 --> 00:23:31,380 We were helped by some medical students who and medical students stepped up in many different ways to help with this, but who learnt the ropes. 220 00:23:31,710 --> 00:23:36,620 And and so we set up a separate testing system there with patients. 221 00:23:36,620 --> 00:23:39,839 So, you know, possible patients, those who needed testing, 222 00:23:39,840 --> 00:23:46,290 who met the criteria could come and drive part, be tested and and safely come in a separate entrance, 223 00:23:46,290 --> 00:23:50,930 be swabbed and come out and say that because they self-refer or would they know they they were they 224 00:23:50,970 --> 00:23:57,450 these were these were usually referrals through either public health England or general practice. 225 00:23:57,450 --> 00:24:04,110 Right? To us. Yes. But that became, you know, we we probably we managed, you know, 226 00:24:04,530 --> 00:24:13,740 several hundred or 600 or so people before we then devolved that that model to Oxford Health who who took it over and ran it for a lot longer. 227 00:24:13,880 --> 00:24:19,650 And and again, of course these things then then evolved further as national testing evolved in different places. 228 00:24:21,060 --> 00:24:27,360 We we also had a model of community testing. 229 00:24:27,360 --> 00:24:35,639 So not just asking people to come up, but actually people who were we looking and we triaged as to whether it's good to test them in their homes, 230 00:24:35,640 --> 00:24:40,410 depending on how well or otherwise they were and how how able they were to come up to hospital, 231 00:24:40,410 --> 00:24:46,920 if they could come up to hospital because they could drive or they and they could they could come up safely, 232 00:24:46,920 --> 00:24:51,990 then that was a plan A But for those who couldn't, we we developed a model to go out into the community. 233 00:24:52,770 --> 00:24:59,280 And I well remember the first time we did this, it was so, so we had to create you rotas. 234 00:24:59,280 --> 00:25:04,470 These were staffed by our consultants and but mainly by our registrars. 235 00:25:04,790 --> 00:25:12,359 And again, I think we've been fantastically lucky to have such a big department because of course, this all started when, when it all started. 236 00:25:12,360 --> 00:25:15,630 And during all of this time this was all just within infectious diseases. 237 00:25:16,140 --> 00:25:19,470 And we were it wasn't yet affecting the rest of the hospital. 238 00:25:20,010 --> 00:25:25,050 And although the communications had gone out about suspected cases and so forth, 239 00:25:25,620 --> 00:25:31,500 and but we we teamed up with the ambulance service who gave us a car and a driver, 240 00:25:31,920 --> 00:25:34,920 and then we went out with the ambulance service to do testing in the community. 241 00:25:35,550 --> 00:25:43,350 And that first evening I was with one of the registrars, just wanted to make sure that the process was working. 242 00:25:43,350 --> 00:25:47,309 And so we we were very quiet. 243 00:25:47,310 --> 00:25:52,560 The first part of the evening we had no referrals, which was slightly quieter than the evenings before. 244 00:25:52,920 --> 00:25:59,520 And, and so we went and we made some films about how to essentially filming the process. 245 00:25:59,760 --> 00:26:03,059 We actually went back to her house and did it all there so that we could film to 246 00:26:03,060 --> 00:26:06,389 train other people who were going to be doing it and as a training resource. 247 00:26:06,390 --> 00:26:20,230 And then about 9:00 we got a call from public health to say that there was an inmate in prison put into prison who needed testing, who was from it, 248 00:26:20,580 --> 00:26:22,739 just been transferred back from Thailand, 249 00:26:22,740 --> 00:26:31,379 had been in prison in Thailand and had some respiratory symptoms and was in a cell with someone else with a history of asthma. 250 00:26:31,380 --> 00:26:36,870 He was having an asthma exacerbation and would we go there and do the testing? 251 00:26:37,980 --> 00:26:41,490 And that was an experience. And so we drove to Bullingdon Prison. 252 00:26:41,520 --> 00:26:46,349 Of course, you've got to leave all your and all your belongings as you go in phones and everything in the locker. 253 00:26:46,350 --> 00:26:56,700 So we were off grid for for for a few hours and we met with the prison staff and the prison governor who was, I think, understandably concerned that. 254 00:26:57,010 --> 00:27:01,570 What he didn't want to do is create unrest in the prison. There was still there was a lot of fear about this. 255 00:27:02,380 --> 00:27:11,380 And. And then we we turned up and the prison staff for him, of course, this was this was all very new. 256 00:27:12,670 --> 00:27:21,430 I mean, if you can imagine long sleeve gowns and gloves and masks and, you know, we traipsed through into into the prison. 257 00:27:21,430 --> 00:27:23,620 And the prison, not surprisingly, looked like a prison. 258 00:27:23,620 --> 00:27:32,680 And, you know, you like I will have a vision of what that looks like in from from television and other sources. 259 00:27:33,170 --> 00:27:36,639 And and we went in across the cell and we tried to keep a low profile. 260 00:27:36,640 --> 00:27:45,700 And the prisoners were all obviously in their cells. And each of those doors has a has a window which had a a metal shutter on the outside. 261 00:27:45,720 --> 00:27:53,560 And there was a little bit of a standoff with the prisoner who didn't really want to be tested. 262 00:27:53,560 --> 00:28:00,910 And and so it wasn't quite an altercation, but we had to do quite a bit of persuasion. 263 00:28:00,910 --> 00:28:05,830 And and the registrar I was with absolutely fantastic. 264 00:28:05,830 --> 00:28:17,670 But, you know, fairly diminutive compared to this huge bare chested prisoner who was, you know, and not doing anything to not look intimidating. 265 00:28:18,510 --> 00:28:25,040 And and and while while we were having this conversation and. 266 00:28:26,760 --> 00:28:40,050 And again, it was another education for me. But one of the prisoners in the level above managed to tear off the hands of the sheets. 267 00:28:41,070 --> 00:28:44,790 Explain to me what they're doing by that, by the prison officers with us. 268 00:28:46,000 --> 00:28:54,329 And then they use that to under the door, over the door to pass things between the rooms like teabags or toilet paper or other things. 269 00:28:54,330 --> 00:29:02,370 But they put it over the top of the door and then managed to use it to open the shutter on the outside so that he could see what was going on. 270 00:29:03,090 --> 00:29:07,200 And and so they started to look out and then they stopped. 271 00:29:07,200 --> 00:29:19,410 And then there was a little bit of banter and, uh, and then sort of corona and corona virus. 272 00:29:19,640 --> 00:29:22,520 And then you could hear this being taken up by other and then, you know, 273 00:29:22,560 --> 00:29:31,500 within a few minutes there were 200 odd prisoners banging on their doors, shouting Corona, Ebola, corona, which was a fairly surreal context. 274 00:29:32,220 --> 00:29:45,540 And they were the two inmates whom we had to to swap were also not pleased because it gave them a I guess it was tension that they didn't want. 275 00:29:45,560 --> 00:29:51,360 Yes. But we we were able then to to test them into and then to get away. 276 00:29:51,780 --> 00:29:58,080 Both of them were negative. And I think that, you know, in a sense, it's a it's a good example of. 277 00:29:59,450 --> 00:30:08,870 How in those early days, actually some of our case definitions for testing really hadn't quite kept up with with what was happening globally. 278 00:30:09,650 --> 00:30:17,050 And so, you know, probably being in a Thai prison was a relatively safe place to be, actually, I suspect. 279 00:30:17,520 --> 00:30:25,729 But here we are. And we used to have weekly teleconferences, national teleconferences. 280 00:30:25,730 --> 00:30:31,850 So and they were led by Keith Willett, who is the director of the response. 281 00:30:32,210 --> 00:30:42,440 And and, you know, we would talk about the SITREP nationally and then present solutions, you know, in terms of patient pathways. 282 00:30:42,440 --> 00:30:47,580 That kind of pods was a good example in terms of testing and etc. 283 00:30:47,660 --> 00:30:52,700 But it always felt as though and this is no criticism actually, because I think that I think it's inevitable, 284 00:30:53,450 --> 00:30:59,120 but it was felt like it was addressing problems that we'd solved one or two weeks before because, of course, the situation was evolving so quickly. 285 00:30:59,300 --> 00:31:08,390 But, you know, we were lucky. We were well resourced department with a lot of internal expertise and and had had therefore the 286 00:31:08,390 --> 00:31:13,910 opportunity to do things that many district general hospitals wouldn't wouldn't have had the chance to do. 287 00:31:16,750 --> 00:31:21,459 We had our first case around the end of February or early March. 288 00:31:21,460 --> 00:31:29,050 I forget the exact date. It was linked to one of the returning groups from skiing in Italy at that half term. 289 00:31:29,770 --> 00:31:37,540 We know in retrospect that probably thousands of introductions separately into the UK around that time, but no case definitions at the time. 290 00:31:37,540 --> 00:31:42,880 We're still talking about China and had slightly extended to include Taiwan. 291 00:31:43,060 --> 00:31:45,860 There was something that was slightly surreal about it and. 292 00:31:48,370 --> 00:31:55,900 By March, we were going into our first peak and actually thankfully as a hospital, I think we were quite well prepared. 293 00:31:56,140 --> 00:32:05,230 We've been fortunate in that respect. We'd been able to see what was happening in China and we we had a teleconference with Doctors Hospital in Wuhan, 294 00:32:06,160 --> 00:32:09,580 which was very helpful in terms of learning, 295 00:32:10,000 --> 00:32:16,390 you know, the generosity with which people gave up their time and shared things, I think internationally was was phenomenal. 296 00:32:17,320 --> 00:32:26,920 Similarly, we arranged through colleagues a similar catch up with colleagues in Lombardy in Italy so we could try and understand, 297 00:32:26,920 --> 00:32:34,780 we could see what was unfolding in Italy. And so again, the severity of the situation at this point was, was very clear. 298 00:32:35,410 --> 00:32:39,819 Um, but, but we were also lucky that we had slightly more time than, say, London. 299 00:32:39,820 --> 00:32:42,760 So, you know, we could see the wave coming through London and also learning from that. 300 00:32:42,760 --> 00:32:51,729 And there were lots of WhatsApp groups and, and, and we were all sharing information, but we had a little bit more time to prepare. 301 00:32:51,730 --> 00:32:58,060 And so and thankfully we were in a in a reasonably good place. 302 00:32:58,650 --> 00:33:05,050 Um, you know, I mentioned that colleagues recognised the importance of creating some time for planning, which was I think important. 303 00:33:05,450 --> 00:33:09,970 And my colleague Katie Jeffrey, who's the director of Infection Prevention and Control, 304 00:33:10,870 --> 00:33:20,130 set up a COVID incident management group in late January, which she and I co-chaired and which became it was a daily event. 305 00:33:20,140 --> 00:33:25,150 It happened first thing in the morning and with wide representation across the hospital. 306 00:33:25,150 --> 00:33:40,480 And actually that became a really, really important forum for listening to people's concerns and ideas and also sharing, 307 00:33:40,900 --> 00:33:44,710 you know, the situation, the SITREP and and the plans. 308 00:33:45,100 --> 00:33:49,389 And I think I mean, communication was absolutely fundamental to this. 309 00:33:49,390 --> 00:33:57,630 And I think that was one example of, you know, one of the things we did, I think, very early, which was which was really good, we had. 310 00:33:57,700 --> 00:34:05,470 But you can always do more. Yes. And did you have systems set up to detect any transmission that was happening within the hospital? 311 00:34:06,040 --> 00:34:16,360 So. Well, one of the challenges was that that we were obliged to follow the national case definitions. 312 00:34:16,540 --> 00:34:21,670 And the national case definitions were a little bit behind where they needed to be. 313 00:34:21,910 --> 00:34:26,410 And we were we we had we could only we were only allowed to test through the national testing. 314 00:34:27,100 --> 00:34:37,180 And you know, I've already explained that was of limited capacity and you could not test if you didn't meet the national case definition. 315 00:34:37,660 --> 00:34:41,069 So again, we'll come back to that because I think this is one of the really valuable areas 316 00:34:41,070 --> 00:34:45,940 of lessons to learn for when inevitably we next have something like this. 317 00:34:47,020 --> 00:34:53,770 I think the other reason why we were really well prepared is that our executive and get engaged really early and seriously with this, 318 00:34:55,420 --> 00:35:00,130 the chief medical officer set up a COVID steering group. They co-opted expertise onto that group. 319 00:35:01,900 --> 00:35:12,639 And and so there was a sense that the that the leadership were really taking this seriously right from early on. 320 00:35:12,640 --> 00:35:16,270 And I you know, I think all of us involved were very grateful to that. 321 00:35:17,050 --> 00:35:20,260 And so you had a sense of being on the front foot rather than I think. 322 00:35:20,320 --> 00:35:25,600 Yes. I'm not sure You know, I'm not sure front foot is necessarily was the word. 323 00:35:25,600 --> 00:35:31,330 I mean, there were there were huge challenges. And, you know, I think that we were relatively well prepared compared. 324 00:35:31,600 --> 00:35:39,909 And that's partly out of luck in terms of our existing capacity and partly because of the timing. 325 00:35:39,910 --> 00:35:43,090 You know, we had if we'd been in Lombardy, would we have been that prepared? 326 00:35:43,100 --> 00:35:47,440 No, I don't think so. So we had that opportunity to to see what was what was coming our way. 327 00:35:48,250 --> 00:35:54,250 Um, but that time allowed us to put together, you know, lots of the detail that you need. 328 00:35:54,250 --> 00:35:58,819 So, you know, our clinical protocols, treatment, escalation plans, you know, we had a whole, 329 00:35:58,820 --> 00:36:04,420 this whole piece of work around resuscitation and how do you say you can't just do what you've always been doing? 330 00:36:04,420 --> 00:36:08,320 So the layers and layers of detail, occupational health, how do we look after our most vulnerable? 331 00:36:08,650 --> 00:36:17,590 And some of this was obviously informed by by national guidance, but that was also evolving very rapidly within infectious diseases. 332 00:36:18,040 --> 00:36:21,480 And the infection prevention control team, you know, 333 00:36:21,490 --> 00:36:28,980 we were providing pretty much 24 hour seven support and advice for for all the other specialities and, 334 00:36:28,990 --> 00:36:37,600 you know, in lots of different ways in terms of, you know, answering continuous questions and also some bespoke, 335 00:36:37,600 --> 00:36:45,040 targeted extra engagement sessions to help support specific areas like anaesthetics, for example, and by this time in. 336 00:36:45,190 --> 00:36:47,230 So I suppose we've got to early March or so. 337 00:36:47,840 --> 00:36:56,020 Was the hospital Still trying to see as many patients in those other specialities as it as it would have done previously had? 338 00:36:56,090 --> 00:37:03,440 Yes, at this stage. At this stage. At this stage, you know, the rest of it was sort of business as usual in terms of the rest of the activity. 339 00:37:03,440 --> 00:37:11,180 Although, you know, it was very clear to many of us that there was going to come a time when we couldn't do it. 340 00:37:11,190 --> 00:37:18,390 And that time was very, very rapidly approaching, not least because we had to organise reorganise the hospital. 341 00:37:19,000 --> 00:37:22,879 And so I think, you know, 342 00:37:22,880 --> 00:37:31,180 one of the themes that came out of that was the sort of teamwork that that that allowed that to happen, which was phenomenal. 343 00:37:31,190 --> 00:37:35,030 And I think the single most positive aspect of the whole. 344 00:37:35,970 --> 00:37:42,240 COVID experience. I hadn't experienced anything like that in my career to date, and it's really a positive. 345 00:37:43,950 --> 00:37:51,029 But the impact was as you lead to profound, you know, because we then did have to stop doing some things. 346 00:37:51,030 --> 00:38:00,089 You know, we had to redeploy staff to areas sometimes that they were very unfamiliar with and understandably, you know, would have had some anxiety. 347 00:38:00,090 --> 00:38:07,890 But again, the the attitude with which staff did this was phenomenal at all cadres. 348 00:38:08,010 --> 00:38:13,280 You know, Universe University colleagues stepped in and helped in the medical side. 349 00:38:13,290 --> 00:38:15,960 Medical doctors went to areas they weren't familiar with. 350 00:38:16,380 --> 00:38:23,670 The nursing staff, you know, did a lot of that, you know, really difficult lifting and and but really, 351 00:38:24,180 --> 00:38:30,870 again, phenomenal tribute to their dedication that everybody just got on with it. 352 00:38:31,500 --> 00:38:36,540 We had to stop a lot of elective work. So, of course, you know, we're now dealing with some of the consequences of that. 353 00:38:37,020 --> 00:38:43,680 Um, I think we were relatively lucky in Oxford that we were able to because our the Churchill Hospital, 354 00:38:44,250 --> 00:38:47,940 we have most of our elective cancer work is happens is a separate site. 355 00:38:47,940 --> 00:38:55,649 We were able to continue most of our cancer opportunity and in fact help other hospitals in the locality and in terms of cancer work. 356 00:38:55,650 --> 00:39:06,210 So so I think some areas of service we did manage to protect to some extent, but nevertheless there was a huge impact on on other services and. 357 00:39:07,310 --> 00:39:12,440 The impact is on staff. Understandable fear. We mustn't forget that this is before vaccination, 358 00:39:12,650 --> 00:39:24,160 and it's very easy now to forget that this was a an infection which demonstrably had a high mortality and people were dying, you know. 359 00:39:26,330 --> 00:39:35,030 Clinical staff were dying. We know that people had seen that in the media before it arrived in the UK and it was happening already in the NHS. 360 00:39:35,030 --> 00:39:38,270 And of course, unfortunately some of our colleagues sadly died as well. 361 00:39:41,490 --> 00:39:47,810 And of course, it was having a massive impact on patients. We were you know, we were seeing, you know. 362 00:39:50,490 --> 00:39:59,280 A volume of of illness and mortality that probably none of us have have seen before or since. 363 00:39:59,430 --> 00:40:03,150 And did you yourself get involved in doing any of the intensive care work? 364 00:40:03,540 --> 00:40:08,790 Not in intensive care, but I worked in infectious diseases. 365 00:40:08,800 --> 00:40:18,840 Yes. And the within infectious diseases, we provide daily advice to intensive care of the management of the patient. 366 00:40:18,840 --> 00:40:26,639 So there's usually an intensive care ward around. And no, in normal world we go round from bed to bed with the team and review every patient. 367 00:40:26,640 --> 00:40:28,980 But of course things were completely reorganised within COVID, 368 00:40:28,980 --> 00:40:36,930 so we had to first of all expand the number of intensive care beds very significantly and that involve procurement of ventilators and and, 369 00:40:36,930 --> 00:40:39,290 and, and space. 370 00:40:40,560 --> 00:40:49,440 But also we had to reorganise the intensive care unit so that some became covered and some were non-covid and, and the COVID intensive care units. 371 00:40:49,860 --> 00:40:52,200 We minimised the number of people we went in there. 372 00:40:52,200 --> 00:40:57,989 So one's role as an infection doctor advising on those patients actually then became slightly remote. 373 00:40:57,990 --> 00:41:01,680 So we would meet them in a room that was separate and we would run through the patients and talk about it. 374 00:41:01,680 --> 00:41:07,319 But it was, you know, it probably didn't make a major impact on the quality of the advice that we were able to give. 375 00:41:07,320 --> 00:41:10,680 But it definitely had a very different feel at that stage. 376 00:41:12,000 --> 00:41:17,970 And, you know, initially it sort of felt like COVID could be anyone or anywhere. 377 00:41:18,030 --> 00:41:25,319 Yes, I sort of said that the testing took a while to catch up on and and so we didn't know. 378 00:41:25,320 --> 00:41:30,480 We could only test those people who met the case definition. We were waiting quite a long time for the results to come back. 379 00:41:30,990 --> 00:41:35,190 And so anyone who had a fever or respiratory illness, you know, could be COVID. 380 00:41:35,190 --> 00:41:42,690 And we had a traffic light system for triaging the likelihood of COVID and but they would 381 00:41:42,690 --> 00:41:46,590 be on your infectious disease ward if they weren't severe enough to go into intensive care. 382 00:41:47,040 --> 00:41:51,779 Now, very quickly, we very quickly initially, yes, but for a very short period. 383 00:41:51,780 --> 00:41:56,700 And then we exceeded the capacity of the intent of the infectious diseases wards amongst these patients. 384 00:41:56,700 --> 00:42:11,730 So, you know, I remember I forget exactly when it was, but in one of those in the early part of that wave with infection control colleagues. 385 00:42:13,800 --> 00:42:14,070 Thinking. 386 00:42:14,100 --> 00:42:20,340 Actually, we need to know what the situation is in the hospital and with the support of the infectious diseases team and the infection control team. 387 00:42:20,760 --> 00:42:29,250 We audited one afternoon. Every single patient in the hospitals to work out what to traffic, light them to work. 388 00:42:29,370 --> 00:42:36,839 And we literally had maps of the hospital with beds in them and we were putting stickers on it as it so that we could see what's the situation, 389 00:42:36,840 --> 00:42:42,360 because of course we didn't have electronic systems to tell us coded on them. You know, this was all evolving very, very quickly. 390 00:42:42,360 --> 00:42:50,399 And then and that was, you know, around the same time as we were reorganising into as we really got a plan to do into COVID wards 391 00:42:50,400 --> 00:42:57,060 and and and cohorting patients who had COVID might have COVID and we didn't think had COVID. 392 00:42:58,050 --> 00:43:09,390 And and again, we we had some clues and we all became very familiar with the clinical pattern of disease with time. 393 00:43:09,810 --> 00:43:17,640 And, you know, some of that we were learning from the literature and from talking to those doctors in Wuhan and in Lombardy. 394 00:43:18,600 --> 00:43:21,870 But it was a pattern of illness in terms of. 395 00:43:23,110 --> 00:43:27,489 The clinical presentation. But also in terms of radiology, we all got used to saying, well, yes, 396 00:43:27,490 --> 00:43:33,610 there is a typical changes on the chest x ray and everyone was, you know, an expert, you know, within a few weeks. 397 00:43:34,300 --> 00:43:41,530 Similarly with the blood tests, we started to recognise that blood clots were an important complication that, you know, evolved over time. 398 00:43:42,070 --> 00:43:51,310 So so it was it was a period of really rapid learning as an organisation, but also clinically, individually and in teams. 399 00:43:53,050 --> 00:43:58,930 And each peak, of course, was different. So that first peak, it was really rapid, it was new. 400 00:43:59,500 --> 00:44:03,760 We, we had limited tools. We didn't yet have any treatments. 401 00:44:04,210 --> 00:44:10,720 Research was an important part of it because of course recovery, recovery and trial was started. 402 00:44:10,720 --> 00:44:14,590 During that time. We had a really vulnerable population because no one was vaccinated. 403 00:44:16,000 --> 00:44:20,260 And there was that, you know, really high mortality. Mortality was lower than the average. 404 00:44:20,260 --> 00:44:26,170 But nevertheless, you know, it was it was a disease which which took its significant toll. 405 00:44:26,680 --> 00:44:27,670 What sort of percentage? 406 00:44:28,240 --> 00:44:36,729 So I think I think in our ICU cases, our mortality was in the high twenties as compared to national mortality in the early thirties. 407 00:44:36,730 --> 00:44:43,480 But I know it's a long time since I've looked at data centres, so so I'd have to remind myself exactly. 408 00:44:43,480 --> 00:44:48,700 But, but you know, it was, it was a really but the nurses were seeing patients dying. 409 00:44:49,340 --> 00:44:51,430 Not just everybody was seeing the patients dying. 410 00:44:51,430 --> 00:44:57,940 And sometimes, you know, spouses were dying within days of each other, you know, on different wards in hospital. 411 00:44:57,940 --> 00:45:09,400 And I think anyone who wasn't touched by that emotionally was, well, I suspect that there was nobody wasn't touched by that in a way, 412 00:45:09,820 --> 00:45:13,149 even though for many, I suppose it would it takes quite a long time. 413 00:45:13,150 --> 00:45:20,290 And I think we're seeing that played out now that in some ways it's easier when you just get on with it. 414 00:45:21,550 --> 00:45:26,290 And in that sense, I felt very lucky to be able to do something. 415 00:45:26,320 --> 00:45:31,750 You know, Of course, lockdown then happened and for many people they were stuck at home. 416 00:45:31,750 --> 00:45:39,010 And I can't think of anything that would have driven me more mad than feeling being at home and feeling unable to do something. 417 00:45:39,010 --> 00:45:42,729 And I think there were lots of people who felt in that situation. So in some ways it was a huge privilege. 418 00:45:42,730 --> 00:45:52,660 And although we were all working incredibly hard, there was an adrenaline, quite a long lasting boost of adrenaline that kept everybody going. 419 00:45:52,660 --> 00:45:56,680 And that teamwork, I keep coming back to it, but that really was phenomenal. 420 00:45:58,240 --> 00:46:04,840 And then within that there, as we went into the spring and the summer, it was glorious weather. 421 00:46:04,840 --> 00:46:14,829 And I can remember some of those weekends, you know, where I got my phone on me and I asked answer questions and, and it always be things to do. 422 00:46:14,830 --> 00:46:23,260 But actually just being able to spend that time outside, I you know, I remember some really very precious family time in that time as well, 423 00:46:23,260 --> 00:46:27,750 which maybe all the more so because it was contrasted with what was going on on the weekend. 424 00:46:28,370 --> 00:46:37,330 And we all also had to think very rationally about what the risks to our to us personally were. 425 00:46:37,370 --> 00:46:49,720 Yes. Especially when you're in a leadership role and you are taking people to your you're supporting other people to look after these patients. 426 00:46:49,960 --> 00:46:56,380 Again, an infectious disease, we are relatively privileged because we've been used to the concept of looking after patients with high consequence 427 00:46:56,380 --> 00:47:02,230 infectious diseases when it was delegated for about from a high consequence infectious disease and PPE change. 428 00:47:02,230 --> 00:47:06,309 That, of course led to other anxiety. 429 00:47:06,310 --> 00:47:12,040 And, you know, and that was a and that played into how people felt a little bit about things. 430 00:47:12,040 --> 00:47:20,200 And so being able to think sort of rationally through the numbers in terms of, well, yes, 431 00:47:20,470 --> 00:47:26,020 my risk of dying is if I get COVID is probably about twice the risk of dying and getting out of bed this morning. 432 00:47:26,020 --> 00:47:30,399 Well, actually, you know, I'm not worried about my very small risk of getting out of bed this morning. 433 00:47:30,400 --> 00:47:37,120 So but but, you know, for everyone and of course, depending on your your age and your background, those risks were a little bit different. 434 00:47:37,300 --> 00:47:43,450 And there was a, I guess, a degree of introspection that everybody had. 435 00:47:43,600 --> 00:47:47,350 I mean, you knew situation, you were obviously a relatively young, very healthy person. 436 00:47:47,350 --> 00:47:53,860 But on the other hand, you were working in an environment where the risk of there might be virus floating about was quite high. 437 00:47:54,070 --> 00:47:58,360 Yeah, you weren't secluded in the way the rest of us were. That's absolutely so. 438 00:47:58,360 --> 00:48:07,780 So I think that it forced lots of reflection, which, as is often the case, takes a while for people to process. 439 00:48:07,780 --> 00:48:11,589 And I think I think that that's not irrelevant to the way that the workforce 440 00:48:11,590 --> 00:48:16,540 is is is feeling and processing things even now and not just in healthcare. 441 00:48:16,540 --> 00:48:22,450 Of course, by the second peak we were starting to see the benefit of. 442 00:48:22,740 --> 00:48:31,940 And so we we knew that steroids worked from recovery. And so this July was it not to the them? 443 00:48:32,040 --> 00:48:37,409 I can't remember. If I'm really honest, I know we were kind of led to this in August. 444 00:48:37,410 --> 00:48:41,310 And I think I think it probably was late in the year I would have to go back. 445 00:48:41,320 --> 00:48:44,550 Okay. So it was the ultimate. Yes, This was that second peak. 446 00:48:44,970 --> 00:48:48,420 The, um, was actually one of the biggest peaks. 447 00:48:48,420 --> 00:48:57,780 We had about 350 patients in the hospital and the but we could we could already see some of the effects of the treatment in steroids. 448 00:48:57,780 --> 00:49:08,040 So it was tangible at the bedside. What we knew from the clinical trials, again, still pre vaccine and I think in our models evolved too. 449 00:49:08,040 --> 00:49:13,290 So we one of the really important things we did was we set up a service called COVID Care at home, 450 00:49:13,770 --> 00:49:18,810 and that was initially we tried to set something up with primary care. 451 00:49:19,740 --> 00:49:23,610 I think that's quite complicated because primary care is quite disparate. 452 00:49:23,610 --> 00:49:28,080 It's and and it was clear it was going to be difficult to do that quickly. 453 00:49:28,470 --> 00:49:40,620 So working with Dan Larson, who leads our acute hospital at home service and make it upended as the chief medical officer and who gave us her support, 454 00:49:40,620 --> 00:49:44,160 we were able to really very rapidly set up the care homes. 455 00:49:44,280 --> 00:49:50,069 So essentially from making a saying, yes, just do it, we were able to do that within a week and have a and have a service. 456 00:49:50,070 --> 00:49:57,990 And I you know, I can't think of any other service that's been set up quite that quickly for quite the volume that it then started to manage. 457 00:49:57,990 --> 00:50:11,550 So this was seeing patients and then either hospital avoidance so that we we discharged them home or like allowing patients to leave hospital early. 458 00:50:11,610 --> 00:50:14,160 So discharge support and facilitation. 459 00:50:14,640 --> 00:50:23,790 And it was really in some ways the service was uniquely helpful for COVID because what we knew and this was particularly the case pre-COVID, 460 00:50:23,790 --> 00:50:25,920 was that the illness was often biphasic. 461 00:50:26,220 --> 00:50:35,040 So there'd be often be a an initial sort of highly viremia phase that was a bit like flu and then a secondary deterioration that might happen, 462 00:50:35,040 --> 00:50:38,490 you know, anything from towards the end of the first week up to a couple of weeks. 463 00:50:38,880 --> 00:50:46,550 And it was that during that deterioration that patients might become very hypoxic, low oxygen levels and could die suddenly and patient. 464 00:50:46,590 --> 00:50:49,829 You know, people did die in their beds. And, you know, even from again, 465 00:50:49,830 --> 00:50:56,909 I remember vividly those descriptions from Lombardy of people turning up and looking at looking actually quite well, but having oxygen saturation. 466 00:50:56,910 --> 00:50:59,309 So which should normally be in the high nineties that were in the sixties and you 467 00:50:59,310 --> 00:51:03,630 know it was a term happy hypoxia that was that was that was used to describe it. 468 00:51:04,380 --> 00:51:12,240 And so the principle of the model of keeping care at home was to identify patients who might be having that deterioration. 469 00:51:12,240 --> 00:51:17,160 So they had an oxygen saturation monitor at home and they were encouraged to check their 470 00:51:17,160 --> 00:51:23,190 oxygen saturations twice a day and both at rest and doing a brief period of standardised 471 00:51:23,190 --> 00:51:30,540 exercise and and which is just sitting to standing for a minute and then to record it 472 00:51:30,540 --> 00:51:34,480 and we would find them and once or twice a day depending on their risk category and, 473 00:51:34,700 --> 00:51:43,020 and check how they were and if necessary we could go into their home and review them or we could bring them up to hospital and you know, as that. 474 00:51:43,320 --> 00:51:47,910 And that was supported by a group of specialist clinicians. 475 00:51:47,910 --> 00:51:53,069 So Dan Larson was really key in integrating this into acute hospital home. 476 00:51:53,070 --> 00:52:00,570 But infectious diseases, respiratory doctor sort of contributed to the multidisciplinary team that that reviewed these 477 00:52:00,570 --> 00:52:05,250 patients virtually and and ensured that we were providing them with the care that they needed. 478 00:52:05,670 --> 00:52:10,829 And actually that evolved quite complex medicine. So, you know, not just managing the sort of acute COVID things, 479 00:52:10,830 --> 00:52:13,860 but managing all their other medications and their diabetes and other things 480 00:52:13,860 --> 00:52:18,320 that particularly as we as we push the boundaries a little bit of this where, 481 00:52:18,630 --> 00:52:26,220 you know, we started giving blood things at home and and and for selected patients, once we got the recovery trial data, 482 00:52:26,220 --> 00:52:34,800 some steroids and and even oxygen in certain cases where where we're able to deliver that and it made sense to try and do so. 483 00:52:35,640 --> 00:52:41,610 And in fact even later on, some of the new modulator therapy was given in the community using that example. 484 00:52:41,730 --> 00:52:46,620 So and this is a terrible question to throw in at this point, but is it cheaper to do that than to have in the hospital? 485 00:52:47,100 --> 00:52:54,410 And I think the debates around about the pros and cons of that, the economic pros and cons are probably still being had? 486 00:52:54,420 --> 00:53:01,070 Yeah, I mean, I think I'm just wondering whether it's a model that could be rolled out for the different kinds of. 487 00:53:01,080 --> 00:53:07,110 Well, it's a it's a it's a the the hospital home model is a model that has been and is and continues to be rolled out. 488 00:53:07,110 --> 00:53:10,710 And there's a lot of interest in it. You know, we've sort of transitioned from the model. 489 00:53:11,400 --> 00:53:15,000 This is a little bit of a of a of a tangent, but it's worth answering. 490 00:53:15,930 --> 00:53:19,049 So 20 years ago, everybody would come in the front door, they'd get admitted. 491 00:53:19,050 --> 00:53:22,290 They stay in hospital for a bit. There wasn't the same huge pressure on discharge. 492 00:53:22,740 --> 00:53:27,030 And and and so length of stay we're probably, you know were longer. 493 00:53:27,540 --> 00:53:31,139 Gradually what's happened over the over the last couple of decades is that that length 494 00:53:31,140 --> 00:53:36,540 that length of stay has really reduced and that's because occlusions have got. 495 00:53:36,660 --> 00:53:39,330 Well, probably partly because some treatments have got better. 496 00:53:39,330 --> 00:53:46,200 But clinicians got increasingly comfortable with managing risk and actually recognise the harm of patients being in hospital for longer. 497 00:53:46,680 --> 00:53:53,070 And we've got more agile at supporting those discharges and recognising the benefits of being in your own home. 498 00:53:54,000 --> 00:53:58,500 We've also developed a whole new sort of service model called same day emergency care, 499 00:53:58,950 --> 00:54:03,430 which and we've got a whole unit that does that within within medicine and, 500 00:54:03,780 --> 00:54:08,370 and, and that's been phenomenally successful, 501 00:54:09,930 --> 00:54:15,690 especially when you can bring with that the resource you need for rapid diagnostics, you know, scans and other things. 502 00:54:16,290 --> 00:54:19,290 And many of those patients then managed ambulatory pathways. 503 00:54:19,290 --> 00:54:23,550 So they might be brought into hospital for for investigations, 504 00:54:23,850 --> 00:54:27,719 given some treatment brought by the next day or a couple of days later, depending on their clinical needs. 505 00:54:27,720 --> 00:54:32,610 So so the quick answer to your question is yes, there's you know, 506 00:54:32,670 --> 00:54:37,410 there's a whilst there were some quite specific things about COVID in that secondary 507 00:54:37,590 --> 00:54:41,670 deterioration that made the oxygen saturation monitoring particularly useful, 508 00:54:42,870 --> 00:54:50,190 that broadly the the acute hospital home model is one which has a very definite role within that provision. 509 00:54:50,220 --> 00:55:03,510 Yeah. And and I think, you know, there's nationally there's there's there's been a very concerted effort to try and build that post-COVID, I think. 510 00:55:06,440 --> 00:55:12,790 It's not the case that you can. It's like everything from COVID to every other respiratory illness. 511 00:55:12,790 --> 00:55:17,470 I think there was something quite specific about COVID that made that useful. 512 00:55:18,700 --> 00:55:28,420 And and and actually now with vaccination and the other treatments that are available, we don't really have a need for that. 513 00:55:28,430 --> 00:55:30,780 The amount of illness we're seeing is is a lot less. 514 00:55:30,790 --> 00:55:35,530 We've essentially stood it down as a as a completely separate service that we can still do that if we need to. 515 00:55:35,980 --> 00:55:42,129 And because we don't tend to see that biphasic illness in the way that we were seeing it before. 516 00:55:42,130 --> 00:55:46,870 So again, it doesn't automatically translate to pneumonia or other respiratory diseases. 517 00:55:47,680 --> 00:55:57,129 Um, but you know, so we, we set this service up really rapidly and actually for me it had reminiscences of, 518 00:55:57,130 --> 00:55:59,980 of what was happening in the research space as well. 519 00:55:59,980 --> 00:56:10,750 So um, I'm one of the ethics committees and we were doing what we'd actually done in the West Africa Ebola epidemic back in 2014 and onwards, 520 00:56:10,750 --> 00:56:16,420 where instead of the normal process of ethical approval of studies, which, you know, takes many months, 521 00:56:17,140 --> 00:56:22,150 we were being asked to approve studies like the kind of the COVID vaccine trials very quickly. 522 00:56:22,240 --> 00:56:24,370 So we were, you know, 523 00:56:24,370 --> 00:56:35,350 things would being done by email or with bespoke meetings to deal with things which which allowed the process of institutional approval to, 524 00:56:35,590 --> 00:56:42,850 um, to proceed much, much more quickly. And of course was fundamental to the way that the research found out. 525 00:56:42,910 --> 00:56:47,570 And it was, it was, it was very nice to see some of those, some of that, um, 526 00:56:47,920 --> 00:56:52,090 agility happening in the health service as well in terms of setting up new services. 527 00:56:52,090 --> 00:56:57,459 And I very much hope we will be able to maintain some of that because it can be frustrating, you know, 528 00:56:57,460 --> 00:57:10,060 trying to sometimes set things up and we the, the led predominately by the respiratory team a similar sort of model. 529 00:57:10,060 --> 00:57:14,139 We set up a long COVID clinic because of course that's the other part of things. 530 00:57:14,140 --> 00:57:20,590 And again, you know, as infectious diseases, we were contributing to that, to that and to that model early on as we have benefited from that. 531 00:57:20,590 --> 00:57:25,450 Right. And we all try to learn from that actually, because within infectious diseases, 532 00:57:27,160 --> 00:57:33,459 partly for historical and other reasons, and we manage, um, chronic fatigue syndrome and the, 533 00:57:33,460 --> 00:57:39,460 and, and so I had some experience in that and there are some similarities to the, 534 00:57:39,460 --> 00:57:43,510 to the Post-viral fatigue and other symptoms that that Long-covid has. 535 00:57:43,510 --> 00:57:47,680 And I think my hope and I don't know whether I'm less optimistic now, 536 00:57:47,680 --> 00:57:54,370 but my hope really was that the burden of long COVID in the worries about it would bring in 537 00:57:54,370 --> 00:57:59,049 the resources to really start to understand that disease much better and hopefully bring, 538 00:57:59,050 --> 00:58:03,850 you know, translate some of those understanding and benefits to other people who've got chronic fatigue syndrome. 539 00:58:04,660 --> 00:58:09,160 I think, you know, that's ongoing and I'm not at the coalface of that, 540 00:58:09,160 --> 00:58:13,660 but it would be nice to think that we might learn something that's got wider benefits from that. 541 00:58:14,950 --> 00:58:21,159 And then, of course, you know, the vaccine was rolled out and that's a whole other story which you're very familiar with. 542 00:58:21,160 --> 00:58:25,480 And and and others can tell much better than I. 543 00:58:26,110 --> 00:58:29,889 But but, you know, that, again, made a fundamental difference to the clinical presentation. 544 00:58:29,890 --> 00:58:37,180 Yeah. And because, you know, patients who were vaccinated were by and large getting much less severe illnesses. 545 00:58:37,180 --> 00:58:42,040 We knew from the vaccine studies, but of course there were those that were not vaccinated. 546 00:58:42,670 --> 00:58:49,350 And again, in those early days where we haven't got quite the repertoire of, um. 547 00:58:51,230 --> 00:58:53,300 Treatments that we've we've got now. 548 00:58:53,360 --> 00:59:00,510 We were still seeing some people who were not vaccinated, who were quite a significant minority of people who were not vaccinated, 549 00:59:01,250 --> 00:59:05,149 who who who were very severely ill and in some cases died. 550 00:59:05,150 --> 00:59:14,930 And that was very difficult. And, you know, some of the conversations with with those individuals were were interesting and difficult at times. 551 00:59:14,930 --> 00:59:22,970 And in many ways, I see them as victims of of of a lot of mistrust and misinformation that's out there. 552 00:59:23,570 --> 00:59:27,740 And did they I mean, it's I don't know if you were able to have that level of conversation, 553 00:59:27,740 --> 00:59:33,410 but did they have deathbed conversions to see that terrible. 554 00:59:33,810 --> 00:59:40,370 Well, it wasn't always that bad, But but yes, certainly as a new vaccination was, I think, 555 00:59:40,370 --> 00:59:44,929 rightly a part of the conversation with people, because, of course, you can get infected more than once. 556 00:59:44,930 --> 00:59:48,080 And so it's really important to address. 557 00:59:48,410 --> 00:59:55,970 And I so I did talk to and to the is, you know, it means it is new, whereas it might be me. 558 00:59:56,180 --> 01:00:01,940 And so I know so I did so I did talk to a number of patients about it and I'd say there was a variety of responses. 559 01:00:01,940 --> 01:00:05,050 Some people were very clear that they didn't want to have anything to do with it. 560 01:00:05,060 --> 01:00:08,690 There were others who expressed regret because they were unwell. 561 01:00:09,080 --> 01:00:19,010 I remember very clearly one man, and I guess this also goes to sort of the heart of the social dimension to this who who had not been vaccinated and 562 01:00:19,010 --> 01:00:24,020 and said I wasn't vaccinated because my wife is such an anti-vaxxer I didn't want to cause trouble in my marriage, 563 01:00:24,740 --> 01:00:29,389 you know, and and but, you know, clearly his instinct had been to to get vaccinated. 564 01:00:29,390 --> 01:00:38,420 And so I think we had glimpses of of the way that this was affecting everybody and and and. 565 01:00:39,730 --> 01:00:44,740 And quite deep social levels. That's probably stating the obvious. 566 01:00:45,740 --> 01:00:54,610 And we then had a pipeline of therapies as as the recovery and other trials demonstrated the benefit of additional treatments. 567 01:00:55,510 --> 01:01:06,459 And, you know, outcomes have have obviously improved quite a lot since then and possibly also driven by changes in the pathogenicity of the virus too. 568 01:01:06,460 --> 01:01:14,020 But from a staff point of view, things are also different because, you know, once you've got vaccinated, 569 01:01:14,020 --> 01:01:23,350 staff people feel that much more protected and and you're being able to roll out a vaccine for staff was hugely important. 570 01:01:24,310 --> 01:01:32,200 But so on the one sense there was things were easier because of because of the protection that vaccination afforded. 571 01:01:33,310 --> 01:01:37,300 But the workforce is really really tired. Yeah. And and there are still, 572 01:01:37,390 --> 01:01:43,810 you know huge service pressures so you did I think you said you were going to come back to testing because obviously the situation 573 01:01:43,810 --> 01:01:51,040 with testing changed at some point and testing of the health care workers was something that was obviously going to be an important. 574 01:01:51,400 --> 01:02:01,600 Yes, absolutely. And so we and so testing, testing of healthcare workers sort of happened in, well, two context, really. 575 01:02:01,600 --> 01:02:10,810 So we provided regular testing for healthcare workers before routine lateral flow testing was was available to everybody to sort of take care. 576 01:02:10,820 --> 01:02:18,370 And was that being analysed locally. That's right. So yes, so so this was on the back of, of, of the testing regime that was set up here. 577 01:02:18,400 --> 01:02:26,020 Yes. Derek Crook and colleagues in the university with Katie Jefferies input and the and many, many others. 578 01:02:26,770 --> 01:02:37,480 And on the back of that, there were some important publications around, you know, sort of helping us understand relative risks in different areas. 579 01:02:37,750 --> 01:02:43,180 It's difficult to interpret, you know, completely because of lots of potential confounders. 580 01:02:43,510 --> 01:02:48,940 But actually, I think one of the key messages that came out to me and for others was that in the areas, 581 01:02:49,060 --> 01:02:52,300 you know, one of the areas that we'd worried most about was intensive care. 582 01:02:53,110 --> 01:02:58,590 But actually the risk of infection in that setting was lowest in term in terms of that. 583 01:02:58,810 --> 01:03:02,620 And again, you know, if one ignores to mitigate some of the potential confounders, 584 01:03:02,950 --> 01:03:09,790 that it does actually make sense because often the people that were getting really sick and requiring intensive 585 01:03:09,790 --> 01:03:16,209 care were in that second phase of the illness where the most infectious vari McVeighs had already happened. 586 01:03:16,210 --> 01:03:19,150 And then there was the second immunologically driven phase, 587 01:03:19,150 --> 01:03:31,809 which which led to probably the the the infection risk in that group was less and and I know and of course many of the 588 01:03:31,810 --> 01:03:37,540 precautions were greater in terms of the PPE that was worn and many of them are ventilated so in a closed circuit. 589 01:03:37,540 --> 01:03:42,969 So the process of ventilation is a potentially high risk aerosol generating procedure. 590 01:03:42,970 --> 01:03:46,960 But once you're on a closed circuit, actually the risk should be very small. 591 01:03:47,770 --> 01:03:54,429 So so that was you know, that was interesting and I think really important to give some comfort to people who were working in those areas. 592 01:03:54,430 --> 01:03:57,370 I think, again, I think you can't say it often enough, 593 01:03:57,370 --> 01:04:07,300 but huge respect to colleagues of all colours who who work in these environments and every country and. 594 01:04:08,950 --> 01:04:15,100 So so yes, testing, testing for staff was was was really important. 595 01:04:15,850 --> 01:04:21,910 And then, of course, became baked into what we did in terms of hospital infection control and lateral flow tests at home and so forth. 596 01:04:22,590 --> 01:04:28,080 Um, I just want to touch on the service pressures and then I think it would, you know, might just reflect, we could talk in terms of business. 597 01:04:30,020 --> 01:04:36,460 I think sort of where we are now is we're left with that tired workforce. 598 01:04:36,880 --> 01:04:45,430 And clearly, you know, that's obviously in the news with industrial action and, and and I think very obvious to everybody. 599 01:04:46,140 --> 01:04:50,410 And at the same time, these huge service pressures say we've got very long waiting lists. 600 01:04:50,410 --> 01:04:54,760 There's huge pressure on social care, which is causing the pressure, you know, pressure on hospitals. 601 01:04:55,240 --> 01:05:00,370 And we've we've seen, you know, anecdotally and I think, you know, 602 01:05:00,370 --> 01:05:04,659 borne out some of the data delayed presentations of a number of things with because 603 01:05:04,660 --> 01:05:08,800 we did have reduced health care presentations during COVID for a lot of reasons. 604 01:05:09,190 --> 01:05:15,430 You know, some of those were fear of healthcare as a as a potential risk of infection. 605 01:05:15,460 --> 01:05:18,640 Some of it was a desire not to overburden healthcare. 606 01:05:18,880 --> 01:05:24,880 Some of it was difficulties or different models of access to health care. 607 01:05:25,270 --> 01:05:31,510 And although patients were always encouraged, people were always encouraged to present if they if they were unwell. 608 01:05:32,080 --> 01:05:33,850 And the mental health burden is huge. 609 01:05:33,850 --> 01:05:42,850 And that's being felt not just um, at a in the mental health services which are clearly already stretched and now even more so. 610 01:05:42,850 --> 01:05:48,339 But it's being felt in the acute hospital setting and it's very definitely felt in the emergency department and, 611 01:05:48,340 --> 01:05:53,800 and adds its own toll to the staff who work in those areas and the ward areas. 612 01:05:54,340 --> 01:06:01,510 Um, the but also in the community you know and, and you know the police are having to deal with a lot of this too. 613 01:06:01,510 --> 01:06:09,880 And so so I think there's there's a the health burden is is very wide and and has a very wide impact socially. 614 01:06:11,470 --> 01:06:17,470 We know that during COVID the standard things that we do in terms of preventative medicine were less good. 615 01:06:17,470 --> 01:06:20,860 So people were not monitored for their blood pressure. 616 01:06:21,070 --> 01:06:25,060 People were not being as routinely diagnosed of high blood pressure. 617 01:06:25,390 --> 01:06:30,940 There's, as predicted, you know, high rates of cardiovascular disease and stroke and things as a result. 618 01:06:30,940 --> 01:06:36,340 So the pressure on the acute services is has remained very high and in some cases higher. 619 01:06:36,700 --> 01:06:41,500 But of course, there's all that elective backlog as well. So so that's the situation we're in now. 620 01:06:42,160 --> 01:06:53,110 And I wanted to make sure we did cover how your own role developed as a result of because I mean, 621 01:06:53,110 --> 01:06:59,170 it sounds to me as if a lot of what you were doing to all this was management planning. 622 01:07:00,940 --> 01:07:05,590 Allocation of resources, human and otherwise, thinking of better ways of doing things. 623 01:07:06,550 --> 01:07:16,360 And you hinted earlier that that was what's the reason that you've ended up in these management roles on top of your clinical responsibilities? 624 01:07:16,870 --> 01:07:22,540 Yes. Thank you. And if you'd asked me five years ago, we would have been doing the role I am doing now and have told you. 625 01:07:22,540 --> 01:07:28,930 You add that I love my clinical work and the but a couple of things. 626 01:07:29,950 --> 01:07:34,780 It sort of inspired me to do it both inside and outside work actually. 627 01:07:35,140 --> 01:07:45,730 So I appreciate that I was involved as chair of governance for a local school and as a as a very unique school. 628 01:07:47,110 --> 01:07:51,219 We had a number of challenges to deal with. 629 01:07:51,220 --> 01:07:56,140 It's a European school which which had to change its model post Brexit. 630 01:07:56,600 --> 01:08:05,860 And so I, I found myself working with some fantastic people to to sort of overcome some of those challenges and which, 631 01:08:05,860 --> 01:08:08,499 you know, we've negotiated, I think, very well. 632 01:08:08,500 --> 01:08:20,829 And I've got a huge sense of achievement out of that, which already made me sort of, I guess, reflect on the first of all, 633 01:08:20,830 --> 01:08:32,860 enjoying the challenge of problem solving in that sense and and the strategic challenge and and and the enjoyment of making things happen. 634 01:08:33,910 --> 01:08:38,530 I think so. So that was that was, I think, a very important formative experience. 635 01:08:39,010 --> 01:08:51,610 And then within COVID, as you say, I quite quickly got co-opted into some of the groups that were involved in this. 636 01:08:51,730 --> 01:08:58,090 And and as the clinical lead for the department had to take on a leadership role, as I'd say, 637 01:08:58,090 --> 01:09:05,169 a large part of that was enabling because there were you know, there were, you know, a lot of the things that we developed, you know, it wasn't me. 638 01:09:05,170 --> 01:09:09,880 It was enabling the team to together, but the need to do the skill. 639 01:09:10,090 --> 01:09:16,030 And I hope so. I think and I and I and I again, I found that a very rewarding experience. 640 01:09:16,030 --> 01:09:22,090 And, and there are huge challenges that face the health service. 641 01:09:22,720 --> 01:09:27,790 And I guess I go back to where I started in medicine. I came as in some ways from a. 642 01:09:28,750 --> 01:09:35,079 The public health perspective in terms of thinking about how do we improve health, health care? 643 01:09:35,080 --> 01:09:43,030 And in that time, that was, you know, in the context of the developing world and for family reasons, you know, I'm now based in Oxford, but actually, 644 01:09:43,030 --> 01:09:48,820 I guess some of the motivations of that are not dissimilar in terms of thinking about how can we what can we do better, How can we do it? 645 01:09:48,880 --> 01:09:51,220 Can I have I got a role in trying to do that? 646 01:09:51,940 --> 01:09:58,810 And it's in that context that I applied for and was appointed to my current role and which has been rewarding to me. 647 01:09:59,260 --> 01:10:07,870 So it's been a it's been a journey and in many ways an unexpected one, but not one I've regretted. 648 01:10:09,070 --> 01:10:13,840 And what are the the main route I took to make another pitch about this as well? 649 01:10:13,840 --> 01:10:18,159 But quality improvement seems like a very sort of generic term. 650 01:10:18,160 --> 01:10:22,630 But what are this? The the areas to focus on, the most important areas to focus on. 651 01:10:23,980 --> 01:10:27,070 So as you say, quality improvement is potentially huge. And it is. 652 01:10:27,070 --> 01:10:30,100 And I, I think it also means different things to different people. 653 01:10:30,760 --> 01:10:41,800 Um, classic quality improvement or QE is, is all about trying to improve systems in a sort of grassroots up way. 654 01:10:42,070 --> 01:10:45,309 And actually echoing what I was saying a moment ago, 655 01:10:45,310 --> 01:10:53,740 it's it's a lot of it's about empowering people on the ground who are the experts in their area, in their speciality, in their patients to. 656 01:10:55,340 --> 01:10:57,260 Look for, see and implement improvements. 657 01:10:57,830 --> 01:11:06,830 So some of it's about letting go and creating some some capacity and enabling that to happen so that your your job becomes not just doing your job, 658 01:11:06,830 --> 01:11:12,300 but improving your job with benefits both for the service but also ideally for the staff as well. 659 01:11:12,320 --> 01:11:18,440 You work in that service. So so that's that's what that's I guess that's the nub of, of quality improvement. 660 01:11:18,440 --> 01:11:25,370 And what we are trying to do in there is foster a culture that allows that in terms 661 01:11:25,370 --> 01:11:29,269 of giving people the skills because there are some tools that allow one to do that. 662 01:11:29,270 --> 01:11:37,520 And and it certainly if everybody has a similar understanding of the tools and the approach, 663 01:11:37,520 --> 01:11:44,450 it makes it easier for people to collaborate on those things, but also hopefully shortcuts some of the potential pitfalls. 664 01:11:46,370 --> 01:11:52,159 But of course, you know, there are broader things out that, you know, service wide improvements that need to be made. 665 01:11:52,160 --> 01:11:59,030 And some of those are national challenges like the times we've got with agents and emergency care. 666 01:11:59,070 --> 01:12:06,740 You know, our organisation is under huge pressure, as is every acute trust in the country and many of the challenges will be similar. 667 01:12:06,740 --> 01:12:13,940 The solutions might be slightly different and that's where I guess the key but it comes in in terms of understanding the detail locally. 668 01:12:13,940 --> 01:12:18,290 But some of the solutions are probably common to many of those many organisations. 669 01:12:19,670 --> 01:12:25,870 Sorting out the capacity in social care, for example, would allow us to discharge more patients from hospital when they're ready to be discharged, 670 01:12:25,880 --> 01:12:32,210 which would automatically create more capacity in the hospital to allow patients to flow through the department to create more space, 671 01:12:32,510 --> 01:12:36,410 which commissions the space to be able to see those patients and manage those more quickly. 672 01:12:36,590 --> 01:12:44,900 So there's, you know, there are some lots of interdependencies, some of which sit outside the immediate hospital sphere. 673 01:12:45,500 --> 01:12:49,070 And so then if that answers your questions, it does. It does. 674 01:12:49,280 --> 01:12:56,060 Yes. I think there are some lessons from COVID that it's worth perhaps in the last few minutes, just just sort of reflecting on. 675 01:12:56,110 --> 01:13:02,930 And I think the first thing to say is clearly what happened with vaccination was phenomenal. 676 01:13:03,350 --> 01:13:08,450 And, you know, it's wonderful that Oxford played such an important role in that. 677 01:13:08,450 --> 01:13:14,960 And I think we're very lucky to be embedded within the academic capital that we are. 678 01:13:15,650 --> 01:13:22,280 But it is easy to forget that the NHS dealt with two peaks and some really unprecedented challenges before vaccination came online. 679 01:13:23,020 --> 01:13:27,169 And we were really fortunate, not just with our academic background, 680 01:13:27,170 --> 01:13:31,280 but because of the leadership we had very early and seriously and allowed us to do it. 681 01:13:32,170 --> 01:13:41,750 And, and that teamwork which which, you know, was such a, an empowering and inspiring thing for me, 682 01:13:43,460 --> 01:13:48,560 I think there were some lessons from the national approach, and I sort of hinted that might come back to this in terms of testing. 683 01:13:48,560 --> 01:13:54,410 But I think testing is a really good example. We took an approach which was not universal. 684 01:13:54,410 --> 01:13:58,190 If you look around other countries initially to centralise testing and, 685 01:13:58,700 --> 01:14:04,460 and we and because we centralised it, we also centralised the case definitions for testing. 686 01:14:06,350 --> 01:14:11,659 And around that we also have sort of centralised some, I think, dogma at the time. 687 01:14:11,660 --> 01:14:16,850 So there was a dogma early on that asymptomatic transmission didn't happen, for example. 688 01:14:17,540 --> 01:14:21,109 And then of course you're never going to discover if asymptomatic transmission happens, 689 01:14:21,110 --> 01:14:24,920 if you never test people who've been in contact with someone who's been asymptomatic. 690 01:14:24,950 --> 01:14:29,180 And I think, you know, anecdotally, for example, in Oxford, 691 01:14:29,600 --> 01:14:33,829 we had there was a it was there was an outbreak associated with one of the university choirs. 692 01:14:33,830 --> 01:14:36,890 And I remember the conversations at the time of could we could we test, you know, 693 01:14:37,310 --> 01:14:41,780 there was an explicit recognition about the about could there be asymptomatic transmission. 694 01:14:42,050 --> 01:14:47,450 But they're very clear the only way of getting testing was nationally. And the only way you could do that is if you've met the case definition. 695 01:14:47,450 --> 01:14:48,790 So you didn't see testing didn't happen. 696 01:14:48,800 --> 01:14:56,990 And I just reflect that actually, had we not been quite so dogmatic about some of those things and not centralised it quite as much as we did, 697 01:14:57,740 --> 01:15:01,550 and in fact it turned out that the test they were using centrally wasn't the best test, 698 01:15:02,630 --> 01:15:08,600 and yet partners in the laboratory were crying out from early January to say, Can't we just can't we set up some testing? 699 01:15:09,170 --> 01:15:15,950 And had we not been so committed to centralising things early on, actually we probably learned about those things a lot earlier. 700 01:15:15,950 --> 01:15:23,170 And we may have you know, we may have spared some of the infection and mortality that happened as a result, 701 01:15:23,180 --> 01:15:26,930 you know, would have it would have informed our infection control precautions. 702 01:15:27,710 --> 01:15:34,400 It was it was similar aspects. You know, it's hard to be critical, isn't it, because this thing evolved so, so very quickly. 703 01:15:34,400 --> 01:15:40,969 But, you know, those the case definitions around travel also felt like I could vividly 704 01:15:40,970 --> 01:15:44,810 remember being need with with with people that you thought this could be COVID, 705 01:15:44,810 --> 01:15:50,630 but they just can't remember where they came from now. But I'm talking to one of my ID colleagues was saying we should be able to test this. 706 01:15:51,020 --> 01:15:55,550 I agree, but we can't because they've not know at the moment. Never really extended it to Taiwan. 707 01:15:55,580 --> 01:15:59,630 Yes. So so I think that was frustrating. 708 01:16:00,080 --> 01:16:05,510 And there are some other examples of that. I think, you know, centrally too, it was, 709 01:16:06,020 --> 01:16:11,069 and probably partly because it was focussed initially within the high consequence infectious disease network. 710 01:16:11,070 --> 01:16:14,930 And in fact we sort of became a surge centre in March, 711 01:16:14,930 --> 01:16:22,550 but only just before it was designated as a high consequence infectious disease and probably centrally nationally. 712 01:16:22,760 --> 01:16:29,660 It was slightly slow to realise what was actually happening on the ground and, and how quickly this and this then it exploded. 713 01:16:30,800 --> 01:16:34,100 But then by contrast, you've got recovery and, you know, 714 01:16:34,740 --> 01:16:39,920 I think it's no accident that it was 176 NHS hospitals that delivered the 715 01:16:39,920 --> 01:16:45,260 recovery trial and all the benefit that that has had for patients with COVID. 716 01:16:45,260 --> 01:16:52,180 And and I think for me, that's the single most important lesson to take away from this. 717 01:16:52,190 --> 01:16:56,000 I think we're incredibly fortunate to have our joined up National Health Service. 718 01:16:56,390 --> 01:16:59,390 It has many imperfections. There's lots of things that we could do better. 719 01:16:59,390 --> 01:17:00,920 It could be more joined up in some areas. 720 01:17:00,920 --> 01:17:11,900 But but I think that that the recovery trial clearly provides a model for what we can do and should do in terms of improvements for. 721 01:17:15,100 --> 01:17:18,250 Advancing the cause of research within the NHS. 722 01:17:18,370 --> 01:17:26,979 Because if we could harness that. Capacity and capability for many of the other big questions that we've got and just have the courage to 723 01:17:26,980 --> 01:17:32,320 do that rather than implementing things that perhaps don't yet have the have have a solid evidence base, 724 01:17:32,770 --> 01:17:39,159 I think that would represent in the long term much, much better value for taxpayers money and know the NHS is quite rightly being put at 725 01:17:39,160 --> 01:17:46,510 the heart of the UK Health Sciences Vision and so Life sciences vision and I think. 726 01:17:47,630 --> 01:17:56,560 It's really untapped potential. But we've got some hard work to do to meet that potential, because although we know that. 727 01:17:57,710 --> 01:18:02,060 Conditions want to be involved in research. 728 01:18:02,420 --> 01:18:08,090 And we know that being involved in research is associated with greater job satisfaction and so forth. 729 01:18:08,540 --> 01:18:12,020 We've got to create the time and resource to allow them to do that. 730 01:18:13,070 --> 01:18:18,320 And clearly the service pressures make that difficult. But I think it's part of our medium to long term plan. 731 01:18:20,060 --> 01:18:25,720 That's a crucial. Pillar. 732 01:18:26,030 --> 01:18:29,950 I think it would be really sad not to do. That's lovely. 733 01:18:29,950 --> 01:18:30,670 Thank you very much.