1 00:00:00,060 --> 00:00:07,470 I'm very pleased to be here. In full disclosure, there is something that I have to confess here. 2 00:00:07,860 --> 00:00:10,710 I hate the term social entrepreneurship. 3 00:00:12,360 --> 00:00:18,420 It's something that comes from a legacy where, you know, it's like there's entrepreneurship and then there's social. 4 00:00:18,450 --> 00:00:23,130 I actually believe that these two things are going to be combined more and more 5 00:00:23,460 --> 00:00:29,790 so that every venture that is set up has to look at what are the environmental, 6 00:00:29,790 --> 00:00:33,510 social and financial repercussions of what they are doing. 7 00:00:34,230 --> 00:00:37,410 And tonight, what I'm going to talk about a little bit is the trends. 8 00:00:37,770 --> 00:00:43,230 Many of you are interested. I assume you're taking this course because of the fact that you're interested in building your businesses. 9 00:00:43,600 --> 00:00:47,790 And so I'm going to be talking a little bit about some of the trends that are going 10 00:00:47,790 --> 00:00:51,540 on in terms of new kinds of business models that are addressing these issues. 11 00:00:51,930 --> 00:00:59,580 But also, what are the big corporations doing? And this title of Beyond CSR is really where things are headed. 12 00:00:59,940 --> 00:01:08,500 So I'm going to be talking about that. What I plan to do is sort of run through a couple of different points there. 13 00:01:08,520 --> 00:01:11,820 Please interrupt me at any point in this discussion. 14 00:01:12,060 --> 00:01:16,650 You know, it's looks very formal, but I really would much rather have you, you know, 15 00:01:16,740 --> 00:01:23,280 have it be an interactive session if there's something that you want to clarify or don't understand or whatever. 16 00:01:23,280 --> 00:01:28,380 So be talking about that. How many of you actually go to Oxford? 17 00:01:29,790 --> 00:01:33,059 Oh, my God, everybody. All right, good. So you're all enrolled. 18 00:01:33,060 --> 00:01:37,620 And how many of you are MBAs? A couple of numbers. 19 00:01:37,860 --> 00:01:45,220 Okay, good. So I will tell you a little bit about me that wasn't introduced. 20 00:01:45,240 --> 00:01:48,570 I basically I sound like a yank. 21 00:01:48,780 --> 00:01:53,400 I'm actually from Ecuador, from Latin America. Is anybody here from Latin America? 22 00:01:54,580 --> 00:02:01,530 We're in. But was raised until I was 17 throughout different countries in Latin America. 23 00:02:01,590 --> 00:02:05,070 Came to the United States to do my degrees. 24 00:02:05,130 --> 00:02:10,710 My first life, I was an economist at the World Bank. In my second life, I was a public health doctor. 25 00:02:11,010 --> 00:02:15,750 And now I'm an entrepreneur. So you can go through all of these life changes as well. 26 00:02:15,760 --> 00:02:22,200 I think that's really important to message to to convey here is that what you study 27 00:02:22,200 --> 00:02:28,140 doesn't necessarily limit what you're going to go on to do as many of these will. 28 00:02:28,500 --> 00:02:33,840 We'll talk about the first thing I want to. Do is okay. 29 00:02:34,070 --> 00:02:37,220 These are the objectives that I'm hoping to accomplish in this session. 30 00:02:37,670 --> 00:02:44,149 I basically want to review some of the emerging models that entrepreneurial ventures are moving towards, 31 00:02:44,150 --> 00:02:50,240 that address financial sustainability, as well as social and environmental mission at their core. 32 00:02:50,600 --> 00:02:58,280 The second thing is I want to talk about how these new ventures are similar or different to charities and mainstream bank. 33 00:02:58,640 --> 00:03:05,390 We're really seeing a trend of something quite different that is emerging, which is exciting, in fact, given the state of the world. 34 00:03:06,080 --> 00:03:14,270 The third is to really talk a little bit about what is the special role that these entrepreneurial ventures have in our societies today, 35 00:03:14,750 --> 00:03:23,450 and then examine some of those models. And then finally, where do these organisations, these ventures, get their capital from, 36 00:03:23,780 --> 00:03:33,859 given the fact that they are really sitting in between this hybrid position of actually being a Start-Up that's really focussed on changing something, 37 00:03:33,860 --> 00:03:43,100 about transforming something, about the business model that is creating inequalities or unsatisfactory equilibrium in an environment or in society. 38 00:03:43,550 --> 00:03:47,360 Where are those people coming from who are going to actually fund these ventures? 39 00:03:47,360 --> 00:03:54,290 Where can you look for that kind of capital? And then the last one is looking at which I think fascinating. 40 00:03:54,530 --> 00:04:00,649 What are the emerging trends in mainstream commercial sector that are actually looking at? 41 00:04:00,650 --> 00:04:07,190 How do we rethink our model across the supply chain, across what we're doing with human resources, 42 00:04:07,190 --> 00:04:13,370 etc., so that we're actually addressing the complexity of the issues because it's no longer. 43 00:04:13,370 --> 00:04:18,920 Okay. Just to say, you know what, we're just actually maximising profit for shareholders. 44 00:04:19,190 --> 00:04:22,309 We really want to look at some of those, some of that stuff. 45 00:04:22,310 --> 00:04:24,110 On CSR as total greenwash. 46 00:04:24,380 --> 00:04:31,030 Most of it is total greenwash, but you're beginning to see actually transition in this space, which I think is quite exciting. 47 00:04:31,040 --> 00:04:34,820 So those are some of the objectives of what I'd like to accomplish tonight. 48 00:04:36,200 --> 00:04:42,290 I want to start out by by really talking a little bit about some of these new hybrid models, 49 00:04:42,560 --> 00:04:48,200 which are basically, if you look at the what is the definition of entrepreneurship? 50 00:04:48,680 --> 00:04:54,620 It is about combining innovation, resourcefulness and opportunity. 51 00:04:54,950 --> 00:05:01,609 So the entrepreneurs are always looking for opportunities where they can actually step in and 52 00:05:01,610 --> 00:05:06,950 respond to something that they see as a market failure or a government failure in this case. 53 00:05:07,250 --> 00:05:13,370 And so these are hybrid ventures that recognise we really have to address a market failure or 54 00:05:13,370 --> 00:05:19,249 a government failure to and there is a business opportunity here and they do it in a very, 55 00:05:19,250 --> 00:05:28,050 very business like fashion, which I'll describe. They're not focussed on Let's build the next hospital, let's build the next school. 56 00:05:28,070 --> 00:05:32,060 They're focussed on what needs to happen to transform the health sector. 57 00:05:32,540 --> 00:05:38,000 They are, like most entrepreneurs, completely focussed on transforming what exists. 58 00:05:38,300 --> 00:05:43,970 The problem is that with most of us mere mortals, we don't see those opportunities because to us they're too risky. 59 00:05:44,300 --> 00:05:51,260 I mean, some of the examples that I'll show you tonight, you'd have to be crazy to actually see this as an opportunity. 60 00:05:51,530 --> 00:06:01,490 And, you know, several years ago, I wrote a book called The Power of Unreasonable People How Entrepreneurs Create Markets to Change the World. 61 00:06:01,730 --> 00:06:05,809 And that's really what you're seeing happening, is that these are highly imaginative, 62 00:06:05,810 --> 00:06:11,460 creative people who have a vision for an opportunity that others of us would see as far too risky. 63 00:06:11,960 --> 00:06:19,160 And as I said, to sustain their activities in this hybrid space many times, because they're responding to a market failure, 64 00:06:19,370 --> 00:06:23,060 they need other resources other than just earned income through contracts. 65 00:06:23,300 --> 00:06:27,990 And so we'll describe some of that. They're cropping up all over the world. 66 00:06:28,010 --> 00:06:31,190 They are really literally cropping up all over the world. 67 00:06:31,190 --> 00:06:34,400 I've given you some of the examples here. 68 00:06:34,940 --> 00:06:38,000 The Eden Project, which I will be highlighting here in the UK. 69 00:06:38,030 --> 00:06:44,410 Has anybody been to Cornwall to visit the Eden Project? Okay, this is called one of the Eight Wonders of the World. 70 00:06:44,420 --> 00:06:49,100 We'll talk very quickly about what that model is and why it's transformational. 71 00:06:49,400 --> 00:06:58,730 Embrace, founded by Jane Chan and co-workers, is basically a response to the fact that in many very poor rural populations, 72 00:06:58,940 --> 00:07:03,079 when babies are born prematurely, they die because of a lack of incubators. 73 00:07:03,080 --> 00:07:14,090 And what they have created has been a specific baby warmer, which is using the latest tools and technology and heated through solar, solar power. 74 00:07:14,090 --> 00:07:17,360 And they are a for profit company and doing very well. 75 00:07:18,110 --> 00:07:21,860 Waste concern in Bangladesh. Anyway, I could go on, 76 00:07:21,860 --> 00:07:26,299 but I won't at this point because I want to just give you a little bit of a 77 00:07:26,300 --> 00:07:32,150 snippet of the Eden Project to tell you about and also show you something from a. 78 00:07:32,380 --> 00:07:39,310 Founder that has something to say to people. Those of you who are planning business and where he sees business model going. 79 00:07:39,610 --> 00:07:48,520 But as I said, it's brought more than £1,000,000,000 into the Cornwall economy since its inception and Tim Smith 80 00:07:48,910 --> 00:07:55,870 was a one time music producer and entrepreneur now and one of the he's just been knighted. 81 00:07:56,260 --> 00:07:59,920 He hates to be called Sir Tim. You'll see why he's quite irreverent. 82 00:08:00,220 --> 00:08:03,850 And I'll show you a very quick film clip of of him. 83 00:08:06,790 --> 00:08:10,980 I mean, here we are. I'm going to do this one rather than all of the other. 84 00:08:18,940 --> 00:08:20,889 The trouble is, everybody's looking for tips, aren't they, 85 00:08:20,890 --> 00:08:26,200 about how to run good businesses and the worst people on earth to actually give you any tips about how to run anything. 86 00:08:26,620 --> 00:08:32,860 Are the people who are actually doing it? Because what happens in real life is that you you describe your life backwards. 87 00:08:33,430 --> 00:08:37,569 You. I am here. So the reason I got here must have been for purpose, a de facto. 88 00:08:37,570 --> 00:08:40,630 All these things I did must have led me here. Which is not to bollocks. 89 00:08:40,990 --> 00:08:49,390 Because. Because the truth is. The truth is real life is about making loads and loads of mistakes, having a couple of lucky breaks along the way. 90 00:08:49,780 --> 00:08:54,460 And actually, it's usually a razor blade difference between success and failure. 91 00:08:55,570 --> 00:08:59,680 It really is. I mean, the Eden Project is a case in point. 92 00:09:00,760 --> 00:09:06,180 Just for those of you who've never been there or know nothing about it, it's a 34 acre clay pit whacking great hole. 93 00:09:06,190 --> 00:09:12,450 We built the world's greatest conservatories in it. We have a turnover of about £19 million a year. 94 00:09:12,460 --> 00:09:20,170 We've got 500 odd staff. We've contributed £930 million into the CORNISH economy over the last seven years, 95 00:09:20,470 --> 00:09:25,090 which is more than double the entire European funding for the whole of the South-West over the same period. 96 00:09:26,710 --> 00:09:33,550 We're very political. When we built it, we always intended that we should run it as if we were round our kitchen table. 97 00:09:33,670 --> 00:09:36,370 Because where most people go wrong, where most men go wrong, 98 00:09:36,760 --> 00:09:42,250 is that they don't realise the common sense you have at your kitchen table gets completely [INAUDIBLE] when you then go to work. 99 00:09:42,430 --> 00:09:47,829 You have to impress other men and well, is this true? 100 00:09:47,830 --> 00:09:50,920 I mean, come on with this. With this financial crisis, be with us. 101 00:09:50,920 --> 00:09:54,840 If we had equal men and women in the boardrooms. Of course not. We know that's true. 102 00:09:55,720 --> 00:10:00,480 And the other the other the other tips that tip. 103 00:10:00,490 --> 00:10:04,149 The tip. So you said that was the Eden Project. Okay. And if I'm not to tell you anymore, don't be so mean. 104 00:10:04,150 --> 00:10:11,110 Come on, visit. But the things the things I've learnt about business are, first of all, distrust. 105 00:10:11,110 --> 00:10:20,139 Anybody who uses the word centre of excellence out of the box, out of the box, joined up thinking leading edge, cutting edge, bleeding edge. 106 00:10:20,140 --> 00:10:27,490 Which is when I assume you're too close to the cutting edge and and and make absolutely sure that 107 00:10:27,490 --> 00:10:30,850 you have nothing to do with anybody who thinks they're capable of thinking the unthinkable. 108 00:10:31,060 --> 00:10:39,310 You can't think the unthinkable. But what you can do is to sit down next to a kitchen table and realise that some 109 00:10:39,310 --> 00:10:43,150 of the world's great businesses were actually created around kitchen tables. 110 00:10:43,150 --> 00:10:48,560 And the reason they created around kitchen tables is you're normally sensible at that point if you want to. 111 00:10:49,060 --> 00:10:56,770 For those of you watching, don't do that. But for those of you watching at home, check out places like the Griffin Hospital near Boston. 112 00:10:57,340 --> 00:11:04,330 Yeah, fantastic place. Why is it why did it go from the worst hospital in America to the best hospital in five years? 113 00:11:04,720 --> 00:11:06,970 You know what they did? Revolutionary. 114 00:11:06,970 --> 00:11:10,930 They asked all the potential patients who lived around them, what's the hospital they want to visit and built it? 115 00:11:12,280 --> 00:11:18,970 Why don't we do that sort of stuff? But one of the best schools in the world, the Manchester School in Pittsburgh, the roughest part of Pittsburgh. 116 00:11:19,600 --> 00:11:23,980 It's a fantastic school because the guy who runs the most inspirational man I've ever seen on a stage, 117 00:11:24,580 --> 00:11:29,620 he has a motto about running it, which is, If it's good enough for rich folks, it's good enough for poor folks to. 118 00:11:30,640 --> 00:11:38,980 Wonderful. I think I saw five grown ups cry when he spoke about what happens if you forget to put limits on people 119 00:11:38,980 --> 00:11:44,170 and actually assume that everybody is capable of fantastic things because people are fantastic things. 120 00:11:44,620 --> 00:11:48,030 But you actually need. You need to believe it. 121 00:11:48,660 --> 00:11:54,000 What I learned in the music business before I went into Eton was something really profound, which was to shape my life, 122 00:11:54,000 --> 00:12:03,150 which was if you love something yourself and you are not a freak, there will be millions and millions and millions and millions of people like you. 123 00:12:04,170 --> 00:12:07,860 So therefore, the only problem is marketing. Let them know about it. 124 00:12:08,250 --> 00:12:15,090 We've got a big market. So we'll stop there. 125 00:12:15,900 --> 00:12:22,700 I highly recommend that you watch on on Tim's Tim's videos. 126 00:12:22,770 --> 00:12:29,399 He's a profoundly intelligent person. Here's another interesting. 127 00:12:29,400 --> 00:12:31,740 This is for profit sustainable enterprises. 128 00:12:31,740 --> 00:12:40,620 The Eden Project basically started out as he tells a wonderful story of how the lottery was giving, I don't know, 129 00:12:40,620 --> 00:12:47,460 millions of pounds in order for the construction of projects that were going to renovate a certain region. 130 00:12:47,910 --> 00:12:55,480 And how he applied when the Eden Project was one big clay pit for this project and that, you know, 131 00:12:55,500 --> 00:13:00,540 he had all the people gathered around him who were really excited about doing this and they even 132 00:13:00,540 --> 00:13:06,900 bought a fax machine to find out whether they were going to win this this this pot of money or not. 133 00:13:07,320 --> 00:13:10,590 And he said everybody was standing around. They had given up. 134 00:13:10,590 --> 00:13:16,049 Many of these people had totally given up their jobs to work with Tim to pursue this crazy vision 135 00:13:16,050 --> 00:13:21,870 of his of creating this incredible biosphere which houses every plant on the face of the earth. 136 00:13:22,410 --> 00:13:27,360 And he said when the fax came through, he said there were three categories. 137 00:13:27,870 --> 00:13:32,399 The first category was category A. We love your project. 138 00:13:32,400 --> 00:13:37,500 You get the money. The second category was category B, he said. 139 00:13:37,770 --> 00:13:42,060 We really like a project, but it could do some more work and we'll help you get this done. 140 00:13:42,450 --> 00:13:48,630 And the third category was Category C, which was, as he says, don't ever darken our door again. 141 00:13:49,800 --> 00:13:53,040 So he got the fax and it was Category C. 142 00:13:54,770 --> 00:14:02,690 So he said, What do I do? I'm standing here with all these people and they're all waiting to hear that we've won, that we're going to get this money. 143 00:14:03,320 --> 00:14:10,380 So he said, that's when I came up with the idea of. The construction of future truths. 144 00:14:11,220 --> 00:14:15,390 So what he said was he told them, let's call a press conference. 145 00:14:15,420 --> 00:14:19,890 He didn't say we got the money. He didn't say we didn't get the money. He called a press conference. 146 00:14:20,490 --> 00:14:22,170 Press came from all over Cornwall. 147 00:14:22,470 --> 00:14:28,770 He got up there and he said, I want to thank the Millennium Development Commission for their insight for this prize, blah, blah, blah. 148 00:14:29,100 --> 00:14:34,530 Point was, the Millennium Development Commission was totally confused as to whether they had given him this money or not. 149 00:14:35,160 --> 00:14:42,420 And that's the way he secured I mean, you can question his ways of doing this, but that's the kind of person we're talking about, 150 00:14:42,420 --> 00:14:47,530 somebody who takes incredible risks and who does things because of a dream or a vision. 151 00:14:47,550 --> 00:14:50,820 There are a few of us like that. Now, this is a different kind of model. 152 00:14:50,850 --> 00:14:54,600 This isn't a hybrid. This is a pure for profit that we're going to be talking about. 153 00:14:54,930 --> 00:15:03,989 I'm going to show you how these business models are really coming up with new ways of doing business in a way that is, I don't know, 154 00:15:03,990 --> 00:15:13,210 philosophically positive and fundamentally innovative and also very morally compelling in terms of where people want to go and work. 155 00:15:13,230 --> 00:15:16,500 So it's a new form of commercial corporation. 156 00:15:16,770 --> 00:15:23,130 How many of you have heard of Kicks or the B Corps, the B Corps legislation that's now coming through the United States, 157 00:15:23,430 --> 00:15:30,930 which has been passed in 18 states in the US, which allows what's called the For Benefit Corporation, 158 00:15:31,230 --> 00:15:33,750 where in the Articles of the Constitution, 159 00:15:33,750 --> 00:15:41,459 it's not that you are only maximising your shareholder profit and your shareholders agree that you have other commitments there. 160 00:15:41,460 --> 00:15:46,920 So it's it's quite an interesting and revolutionary concept that's also beginning here in the UK. 161 00:15:46,950 --> 00:15:56,070 There are a couple of big corporations in the UK, so we're seeing new forms of of corp of corporate constitution and these are fully self-sustaining. 162 00:15:56,520 --> 00:16:02,820 This is a list of those I want to tell you about, one or two, actually, which are quite fascinating. 163 00:16:03,270 --> 00:16:06,839 This is a Danish man. Do you think that these things only happen in emerging markets? 164 00:16:06,840 --> 00:16:15,690 But actually Torkelson was a landscape architect and when his son was five years old, he was diagnosed with autism. 165 00:16:16,200 --> 00:16:20,010 How many of you are familiar with autism? Okay. 166 00:16:20,460 --> 00:16:27,660 The problem here with autism is the following. Autism range, there's a whole range. 167 00:16:27,660 --> 00:16:31,950 So there are those that are mildly autistic, etc. I don't want to get into the clinical aspects of this, 168 00:16:32,370 --> 00:16:38,729 but and the way that the worker was told by the people who diagnosed the son was Your 169 00:16:38,730 --> 00:16:43,440 son will never have a normal life and your son will always have problems with work. 170 00:16:43,440 --> 00:16:47,940 Relationships, probably will not be able to get a job, etc., etc., etc. 171 00:16:48,360 --> 00:16:53,280 And the picture that I showed you of talking with the dandelion in the background, 172 00:16:53,640 --> 00:16:58,020 he said, being, you know, a landscape architect, he said, Now, wait a minute. 173 00:16:58,260 --> 00:17:01,380 Look at the dandelion. The dandelion for many people is a weed. 174 00:17:01,920 --> 00:17:11,340 But for other people, it's a medicinal plant. How can I change the attitude of society around the autistic, around people that are autistic? 175 00:17:11,760 --> 00:17:18,600 And what he did was he created a software testing company that employed only autistic people. 176 00:17:19,380 --> 00:17:25,560 And it was amazing to see, obviously, autistic people have tremendous powers of concentration. 177 00:17:25,830 --> 00:17:28,920 They're extremely detail oriented, as you can imagine. 178 00:17:29,250 --> 00:17:40,409 And he basically created it as an I.T. consultancy that became one of the top I.T. consultancy for software testing in Denmark and basically had, 179 00:17:40,410 --> 00:17:43,710 you know, major companies, major corporations as their clients. 180 00:17:44,070 --> 00:17:46,470 And he was really making a very decent turnover. 181 00:17:46,770 --> 00:17:53,610 Now, what ends up happening is, of course, people all over the world that have the situation of where they're dealing with autism realise, 182 00:17:53,880 --> 00:17:57,690 wow, we could actually change the way people think about autism. 183 00:17:57,690 --> 00:18:07,950 So here's, you know, a company that's totally reversed the way, you know, the opportunities for some in the autistic spectrum, not all some. 184 00:18:08,280 --> 00:18:15,690 So there is using opportunity, resourcefulness, seeing an opportunity where any of us would have thought this is just not possible. 185 00:18:16,020 --> 00:18:19,740 So it's interesting to see how business can really be a mechanism to do this. 186 00:18:19,980 --> 00:18:25,710 And you're seeing this more and more. And the interesting thing is what happens to the people that work there? 187 00:18:26,010 --> 00:18:28,560 They no longer see themselves as people with problems. 188 00:18:28,770 --> 00:18:35,870 They see themselves as specialists because that's what they are and that's how they came up with this term, the specialist people. 189 00:18:37,660 --> 00:18:41,969 I'll go on to something very, very different, which I can strongly urge you. 190 00:18:41,970 --> 00:18:47,940 This is, again, a highly profitable venture, business venture that is using business principles, 191 00:18:47,940 --> 00:18:54,360 market principles, to really transform a situation that is causing problems, which is the following. 192 00:18:55,530 --> 00:19:02,040 There are tons of materials, as you know, that go straight to landfill, and one of those materials is decommissioned fire hose. 193 00:19:02,400 --> 00:19:11,639 When a fire hose that firemen use all over the world or wherever it breaks down after years and years and years of service, there is no opportunity. 194 00:19:11,640 --> 00:19:15,000 There's no way you can do anything with that except to send it to landfill. 195 00:19:15,420 --> 00:19:25,829 So basically, Cressy Westerling and her partner James ended up identifying this as a huge opportunity. 196 00:19:25,830 --> 00:19:31,950 And what did they do? They basically said we could completely use this material to compete in the 197 00:19:31,950 --> 00:19:38,159 luxury market for making bags and wallets and all kinds of very interesting, 198 00:19:38,160 --> 00:19:45,150 fashionable products. They created something called the Elvis and Christie line, which today is incredibly lucrative. 199 00:19:45,420 --> 00:19:51,840 And they're competing with, you know, at a much lesser level. But people are really very attracted to this. 200 00:19:51,840 --> 00:19:57,870 And I'll show you some of the some of the kinds of bags and things that they produce. 201 00:19:57,870 --> 00:20:01,109 And also show you a little film clip about that. 202 00:20:01,110 --> 00:20:06,930 And what they do is they give 50% of their profits away to fire brigade, the fire brigade, the UK fire brigade. 203 00:20:07,260 --> 00:20:11,430 And oftentimes students will go, wait, why would you do that? 204 00:20:11,790 --> 00:20:19,800 And she said, It's securing my supply line. Besides, I have the greatest marketing army of who doesn't love firemen. 205 00:20:20,130 --> 00:20:27,630 And so we just have this great marketing, you know, potential of the fire men who are I don't think they're fire women, 206 00:20:27,630 --> 00:20:33,320 but anyway, they're mostly firemen who are completely sold on us and are giving us all our material. 207 00:20:34,200 --> 00:20:40,470 They also reclaim other things like coffee, sex, etc. But here are some of the materials, I guarantee you if you go on their website. 208 00:20:40,680 --> 00:20:44,370 Beautiful stuff. So this is all fire hose. 209 00:20:44,370 --> 00:20:48,179 It's top stuff inside is made from parachute. 210 00:20:48,180 --> 00:20:52,230 So parachutes that are no longer usable. 211 00:20:52,410 --> 00:20:59,580 So everything is what we call now the circular economy, which is reuse, reused, reuse rather than waste, waste, waste. 212 00:21:00,030 --> 00:21:05,820 And I'll show you a very interesting little presentation that Christie does many times. 213 00:21:06,090 --> 00:21:15,590 People say, where did you get the money to start this? And she'll tell you where she got the money to start this, which is a lesson in of itself. 214 00:21:22,340 --> 00:21:28,160 My name is Chrissie and I co-founded Elvis and Chrissie about I think five years ago now. 215 00:21:28,550 --> 00:21:35,900 We started collecting fire hose in 2005. We make it into beautiful products and then gave half of our profits to charity. 216 00:21:36,530 --> 00:21:39,649 I think a lot of people think you have to have a lot of money to start a business. 217 00:21:39,650 --> 00:21:48,470 And we didn't. We had a small, tiny budget and we actually spent about £40 on a rotary cutting tool, which I can show you. 218 00:21:49,370 --> 00:21:52,520 It's now broken. This was the body of it. 219 00:21:52,850 --> 00:21:54,140 This was the cutting edge. 220 00:21:54,950 --> 00:22:02,600 We spent £40 on that to make our first big order of belts, and we used the cash from those belts to invest in other equipment. 221 00:22:02,810 --> 00:22:09,350 So you don't always need a lot of money. Sometimes you just need a lot of effort and a lot of rolling up your sleeves and getting something done. 222 00:22:09,740 --> 00:22:15,980 I think the biggest thing you've got to focus on is being unique. You got to look at who you are and you've got to research who that's going to be. 223 00:22:15,990 --> 00:22:19,350 So find out about your name. Has anybody else used your name? 224 00:22:19,370 --> 00:22:23,930 We've had this thing on X Factor where Little Mix was originally called Rhythmic X, 225 00:22:24,260 --> 00:22:30,470 and that was the name of an existing charity which sent a letter to Simon Cowell and he changed the name to Little Mix, which was which was great. 226 00:22:30,830 --> 00:22:36,330 But get on the Internet, find out about your ID, see if there's anybody else doing it, and then focus on your uniqueness. 227 00:22:36,350 --> 00:22:43,220 Create a brand identity around what you do, who you are, because the innovation that you bring is what's going to set you apart. 228 00:22:44,390 --> 00:22:48,830 Don't focus on what other people are doing, but you've got to find out what your competition is like from day one. 229 00:22:49,670 --> 00:22:55,130 You are your brand and you're your best marketing tool, so you've definitely got to always have something with you to show. 230 00:22:55,400 --> 00:23:00,320 And I have the iPhone holder so I can take my phone out and show people how it works. 231 00:23:00,590 --> 00:23:05,270 Ooh, that's so sweet. But if you have a service or another kind of product that you can't carry around 232 00:23:05,270 --> 00:23:08,750 and get pictures of it on your phone video on your phone video is fantastic. 233 00:23:09,860 --> 00:23:13,669 One thing that social enterprises tend to be really good at is working with their stakeholders. 234 00:23:13,670 --> 00:23:17,600 So if you are a stake on the site or if you're putting a stake on another idea, 235 00:23:17,600 --> 00:23:22,100 then stay involved because those companies and those ideas are actually going to rely on you. 236 00:23:22,430 --> 00:23:26,620 And it's really valuable to have feedback and people following you and people supporting you. 237 00:23:26,690 --> 00:23:31,540 We've got a Facebook site. When we get enough Facebook people telling us to design a new product, we go for it. 238 00:23:31,580 --> 00:23:35,899 We make it. So we really depend on our community. We depend on the charities we work with. 239 00:23:35,900 --> 00:23:41,060 We depend on the people who supply us with waste. We depend on other people in the ethical fashion industry. 240 00:23:41,300 --> 00:23:45,890 There's a lot of cooperation and collaboration. We do not exist in a vacuum. 241 00:23:45,890 --> 00:23:49,780 So you really have to look around you and and take support from everyone. 242 00:23:49,790 --> 00:23:54,230 So if you have one of these stakes to give, you know, you are a stakeholder in an idea. 243 00:23:54,830 --> 00:24:00,860 Think about who you want to share your time with. Think about who you want to give ideas to really support those ideas. 244 00:24:01,320 --> 00:24:06,740 We're reading a blog, I think it was by Solitaire Townsend and she actually highlighted this quote by Aldo Gucci. 245 00:24:07,460 --> 00:24:15,560 It was about how the the bitterness of poor quality lasts a long time after the sweetness of low price has faded. 246 00:24:15,890 --> 00:24:21,710 And this really encapsulates everything that we do. We take firehose, which is this incredibly durable, beautiful material, 247 00:24:22,340 --> 00:24:29,120 and there would be absolutely no point in making it very, very silly design and not having high quality craftsmanship embedded. 248 00:24:29,220 --> 00:24:34,970 It's got to be good quality. It's got to last forever. There's absolutely no point in doing what we do. 249 00:24:38,700 --> 00:24:45,540 Interestingly enough, Kristie, I was just at a meeting with with a whole bunch of different investors. 250 00:24:45,840 --> 00:24:52,290 And have you all heard of Donna Karan, who is like a big fashion industry, like, you know, Pierre Cardin, etc.? 251 00:24:52,650 --> 00:24:56,340 She got in touch with Cressy and said, I want to carry your whole line in my New York store. 252 00:24:56,730 --> 00:25:02,120 So, you know, usually these entrepreneurs are scaling very rapidly as well. 253 00:25:02,130 --> 00:25:07,350 So you're trying to build a business and balancing how do we continue to innovate alongside, 254 00:25:07,530 --> 00:25:12,450 you know, how do we continue to scale, which many times there is a sacrifice involved there. 255 00:25:12,720 --> 00:25:17,910 Now, let's go on and talk a little bit about how these organisations that are cropping up 256 00:25:17,910 --> 00:25:21,570 are quite different from government and quite different from your normal charity. 257 00:25:22,110 --> 00:25:22,559 As you know, 258 00:25:22,560 --> 00:25:30,780 the role of government is to also act as a redistribute because there are some people who have money and a lot of people who are left out. 259 00:25:31,020 --> 00:25:36,059 So government through taxes and other mechanisms often, you know, that's why we collect taxes. 260 00:25:36,060 --> 00:25:43,590 That's why we, you know, support. And and many times, you know, government can't do enough. 261 00:25:43,830 --> 00:25:51,900 And that's where charities step in. Charities are really operate in a very distinctive role within our society, very important. 262 00:25:52,200 --> 00:25:56,249 They are filling that redistributive function for people who have dropped out of the 263 00:25:56,250 --> 00:26:02,820 system or at the the really do not have the same standard or opportunities as others. 264 00:26:03,960 --> 00:26:14,070 The difference is with these ventures, they're aiming on actually changing a system, whereas charities like homeless charities like soup kitchens, 265 00:26:14,070 --> 00:26:24,870 like, you know, people who address violence against women, they're much more how do we help in a palliative way rather than a transformational way? 266 00:26:25,170 --> 00:26:29,549 How do we help people? They're not they're not really addressing the root causes of the problem. 267 00:26:29,550 --> 00:26:36,959 They're, you know, scratching away at something, but not really looking at how do we transform the system, albeit they function. 268 00:26:36,960 --> 00:26:40,350 We could not function without charities. We're not talking about charities. 269 00:26:40,470 --> 00:26:49,170 We're talking about business models. And how do you use the market to perform functions in certain ways that it hasn't been used to before. 270 00:26:49,650 --> 00:26:54,840 And so what we've seen as a trend away from the hand out much more to how do we 271 00:26:54,840 --> 00:27:00,870 facilitate the hand up very much along the lines of helping people help themselves. 272 00:27:00,870 --> 00:27:03,900 I think we'll see many examples of this as I keep going. 273 00:27:04,350 --> 00:27:11,009 Another thing is the difference between these guys and activists, you might say, well, Chrissie Westlake is obviously an environmental entrepreneur. 274 00:27:11,010 --> 00:27:16,250 She's a real activist around yes and no activist or Tim Tams, another one. 275 00:27:16,260 --> 00:27:21,180 Tim definitely could be labelled as an activist, except there's a very different, different category here. 276 00:27:21,570 --> 00:27:24,780 Activists are extremely important in a society. 277 00:27:25,650 --> 00:27:29,340 Again, just like charities, they fulfil a very specific function. 278 00:27:30,240 --> 00:27:34,830 When governments don't act through the usual mechanisms. 279 00:27:35,850 --> 00:27:39,840 Social activists are out there saying, Hey, you're not doing your job. 280 00:27:39,870 --> 00:27:41,099 They're out there protesting. 281 00:27:41,100 --> 00:27:47,020 They're out there, you know, whether it's Greenpeace or Amnesty International, holding corporations, holding governments to account. 282 00:27:47,520 --> 00:27:56,969 Okay. The difference between social activists and these entrepreneurs is that entrepreneurs are providing the tool or the solution. 283 00:27:56,970 --> 00:28:04,350 If you take Muhammad Yunus, who I'm sure you've heard of his connection to Grameen Bank microfinance, Yunus didn't sit there and go, 284 00:28:04,350 --> 00:28:09,240 you know, banks are unfair to the poor and carry placards around the street saying banks are unfair to the poor. 285 00:28:09,540 --> 00:28:18,030 He came up with a tool that would actually help the banking industry completely reform the way they did business with the poor. 286 00:28:18,300 --> 00:28:25,410 So these kinds of entrepreneurs, like all entrepreneurs, are very pragmatic and very solution oriented. 287 00:28:25,710 --> 00:28:29,220 Mind you, we need the activists, we need the green pieces of the world. 288 00:28:29,610 --> 00:28:33,490 But that's not the role that these entrepreneurs that I'm talking about play. 289 00:28:33,510 --> 00:28:39,990 So I wanted to differentiate very much between normal charity that is important activists that are important. 290 00:28:40,110 --> 00:28:44,670 This is a new kind of actor that's using business models to fulfil different functions. 291 00:28:45,440 --> 00:28:48,110 What about the difference between mainstream business? 292 00:28:48,110 --> 00:28:54,050 And I think this is one of the things I think that, you know, for years I was very involved with the World Economic Forum, 293 00:28:54,500 --> 00:29:02,810 was very interesting to see how even the major CEOs of leading industries, leading companies would go. 294 00:29:03,140 --> 00:29:08,000 You know, my life is divided between this is where I make my money. 295 00:29:08,570 --> 00:29:13,010 But what you know, and this is where I do good. We've kind of compartmentalise those. 296 00:29:13,130 --> 00:29:17,390 And that's where you had the CSR push. Oh, here we're going to make our money over here. 297 00:29:17,600 --> 00:29:21,259 And then we're going to do stuff around charities and and etc., etc. 298 00:29:21,260 --> 00:29:26,390 And many times it had nothing to do with their core business. That's changing, although not fast enough. 299 00:29:26,510 --> 00:29:36,649 But it is changing so that you are beginning to see a coming together of it's not just about dividing because as I'm sure Steven Green, 300 00:29:36,650 --> 00:29:47,030 who if you've read good value, he was the chair of HSBC and now he's, I believe, a minister of trade in the UK government. 301 00:29:47,210 --> 00:29:51,980 And basically what he says is compartmentalisation is the curse of mankind. 302 00:29:52,310 --> 00:29:59,810 Because if we keep bifurcating where we live our lives, this is my public face, it's my private face, and never bringing those fears together. 303 00:30:00,050 --> 00:30:03,740 We will definitely have, you know, have challenges. 304 00:30:04,070 --> 00:30:07,729 So the main challenge for mainstream business from his perspective, 305 00:30:07,730 --> 00:30:16,280 is how do we break down those walls and how do we actually operate in a way that's a whole more holistic and true to ourselves? 306 00:30:17,330 --> 00:30:23,060 And this is the quote from him. So these are some new ways that we're seeing that business is being done. 307 00:30:24,500 --> 00:30:31,940 Managing for the long term, not just the short term. We've heard about, you know, the tyranny of the market with those quarterly returns. 308 00:30:32,210 --> 00:30:36,070 People are beginning to question that. Mainstream companies are beginning to question it. 309 00:30:36,350 --> 00:30:40,730 And that's where the B Corp came into being, because they were beginning to question that. 310 00:30:42,260 --> 00:30:49,280 And so how do you balance that between cooperation with many stakeholders and competition, especially in the business space? 311 00:30:49,580 --> 00:30:59,450 That's another aspect. And you're basically seeing, in fact, premium competitors in pre-market situations collaborating with one another. 312 00:30:59,450 --> 00:31:10,519 I'll give you a very specific example. We had a roundtable with the main competitors of sports apparel who were being Nike was going to be taken 313 00:31:10,520 --> 00:31:18,469 to task by Greenpeace for the use of some sort of chemical on the on the shoes that they were using. 314 00:31:18,470 --> 00:31:23,330 And Nike said, hang on, we're not the only ones that are using this toxic chemical. 315 00:31:23,330 --> 00:31:29,690 Adidas does, you know, etc., etc., etc. So if you're going to address this issue, we need to address it together. 316 00:31:29,960 --> 00:31:37,160 And so these competitors came together pretty competitive to sort of lay out a roadmap for how they were going to 317 00:31:37,160 --> 00:31:44,480 deal with actually doing away with using this particular toxic ingredient in the manufacturing of their footwear. 318 00:31:45,320 --> 00:31:51,740 And by a certain date. So you're seeing a lot of that kind of cooperation before. 319 00:31:52,730 --> 00:31:59,410 Pre competitive, I would call it. The other thing, I think that we also are becoming more and more aware of, 320 00:31:59,410 --> 00:32:06,700 certainly here in the business school and the issue of accounting pushing off all your negative externalities and basically saying, 321 00:32:06,700 --> 00:32:11,560 oh, we're not going to we're not. We're not going to address the externalities that our product is causing. 322 00:32:12,010 --> 00:32:20,050 We're just going to in our accounting systems for accounting for, you know, a completely different set of of of profit indicators. 323 00:32:20,380 --> 00:32:24,580 And now we're having this more and more this idea of full cost accounting. 324 00:32:25,390 --> 00:32:33,430 How much is your company? How many goods and how many bags or your is your company producing and having that come into a full cost accounting 325 00:32:33,670 --> 00:32:42,190 mechanism that really talks about the value to society and to your consumers that your company is is providing. 326 00:32:44,660 --> 00:32:50,470 And so anyways, the whole marketing and branding thing. Now let's look at corporations and charity, just what I said. 327 00:32:50,480 --> 00:33:00,139 You know, basically the whole trend has been let's put on some, you know, CSR, corporate social responsibility activities onto our mainstream stuff. 328 00:33:00,140 --> 00:33:08,390 But you know, that's over here and many times, you know, you have banks doing stuff for something that's totally irrelevant to their core business. 329 00:33:09,710 --> 00:33:11,330 That, as I said, is changing. 330 00:33:11,810 --> 00:33:19,370 The other role that I think that sustainable enterprises really contribute and and you can see this in many of these areas, all of these areas, 331 00:33:19,370 --> 00:33:28,280 renewables, microfinance, affordable housing, mobile banking, all of these industries were created by entrepreneurs who saw an opportunity. 332 00:33:29,830 --> 00:33:36,400 Where business would not go because the risks were way too high in comparison to the profits that could be made. 333 00:33:36,880 --> 00:33:44,980 They saw it is way too risky. Today, what these enterprises do is they pave the way for mainstream business to come in. 334 00:33:45,610 --> 00:33:50,140 Now you have mobile banking all over Africa, for example, and highly lucrative. 335 00:33:50,590 --> 00:33:58,749 You certainly renewable energy was started by entrepreneurs up in Denmark with wind farms and solar energy where mainstream, 336 00:33:58,750 --> 00:34:02,950 mainstream commercial investment would not go. Now it's an entire industry. 337 00:34:03,370 --> 00:34:09,310 So that's one of the roles they are harbingers for new business opportunities, new ways of doing things. 338 00:34:09,580 --> 00:34:14,020 And that actually is one of the reasons why I get really excited about this space. 339 00:34:15,790 --> 00:34:20,619 I think that one of the differences with mainstream businesses and with these 340 00:34:20,620 --> 00:34:24,609 enterprises is that mainstream business really looks at the unit of analysis, 341 00:34:24,610 --> 00:34:32,560 is the company that is the unit of analysis, whereas the unit of analysis in sustainable entrepreneurship is the entire system. 342 00:34:33,070 --> 00:34:41,290 And basically you'll find many times these these mainstream businesses are saying we need to control what's happening within our company, 343 00:34:41,290 --> 00:34:44,170 which albeit be yes, that's the usual way of doing business, 344 00:34:44,560 --> 00:34:52,030 whereas what sustainable enterprises are doing is to really look at the broader picture and to achieve lasting solutions. 345 00:34:52,330 --> 00:34:57,909 So you're seeing the shift and it's not presenting it in a very black and white way because many mainstream 346 00:34:57,910 --> 00:35:04,600 businesses I sit on the boards of a couple of publicly listed companies are very much conscious of this shift. 347 00:35:04,600 --> 00:35:10,120 It's very difficult for them to pivot, however. But it is happening, which is exciting. 348 00:35:12,550 --> 00:35:18,730 Now we're going to get into where is the money going to come from for this? How many of you have heard of impact investing? 349 00:35:20,500 --> 00:35:25,240 A couple of you. Okay. What is impact investing? This is a whole new trend. 350 00:35:25,780 --> 00:35:29,739 There is a great enthusiasm for this idea called impact investing. 351 00:35:29,740 --> 00:35:34,900 And many of our students who are doing their MBAs here. This is a space that they really want to get into. 352 00:35:35,140 --> 00:35:38,380 It's the idea of how do you use financial? 353 00:35:39,550 --> 00:35:44,800 How do you use finance to actually create a financial return for these kinds of ventures, 354 00:35:44,800 --> 00:35:52,150 but at the same time, ventures that are really doing and generating positive social and environmental returns. 355 00:35:53,710 --> 00:35:57,460 And many times I hear people going, wait a minute, you know, this is crazy. 356 00:35:57,700 --> 00:36:01,400 I mean, I'm creating jobs. That's enough for me. 357 00:36:01,420 --> 00:36:04,840 I mean, I'm creating jobs. That's a big, big deal. Being an entrepreneur. 358 00:36:05,110 --> 00:36:09,670 Yes, sure. The Mafia creates jobs. And, you know, so does the tobacco industry. 359 00:36:10,000 --> 00:36:12,940 But so that's not enough. Frankly, 360 00:36:13,090 --> 00:36:21,680 even though jobs are a great thing and that's why we really want to foster entrepreneurship and man and the growth of companies because of jobs. 361 00:36:22,030 --> 00:36:27,130 But it's not enough in this space. So at the last G8 meeting. 362 00:36:27,160 --> 00:36:29,469 This was the hottest topic, according to the economists, 363 00:36:29,470 --> 00:36:36,310 this impact investing and yet really very small amount of capital that's out there is actually going into these investments. 364 00:36:36,310 --> 00:36:40,960 We're still in a very nascent stage of a new industry, which is quite interesting. 365 00:36:41,350 --> 00:36:45,610 The other problem is there's a huge confusion on what is impact investing. 366 00:36:46,390 --> 00:36:55,090 Some people say, oh, it's actually impact investing is I you know, if I'm supporting a charity, I'm actually making an impact invest. 367 00:36:55,990 --> 00:37:01,630 Others are going, no, no, no, no. You actually have to have a financial return when you're doing impact investing. 368 00:37:01,840 --> 00:37:06,220 It's not enough to just give to charity and say, okay, I'm making an impact investment. 369 00:37:06,490 --> 00:37:10,360 So there's a lot of confusion here. And I'm on the G8. 370 00:37:10,360 --> 00:37:15,490 One of the task forces in the U.K. at the G8 has asked to look into this particular space, 371 00:37:15,730 --> 00:37:19,240 which is businesses that are very actively delivering social value, 372 00:37:19,240 --> 00:37:23,480 and where the investment for that is going to come for or what they call mission locked businesses. 373 00:37:23,500 --> 00:37:27,610 Social businesses give you a very specific example. 374 00:37:27,670 --> 00:37:30,460 How many of you heard of daylight in India? 375 00:37:31,000 --> 00:37:40,990 This is a social business basically created by two Stanford grads who really wanted to focus on how do we lessen the impact from NOx, 376 00:37:41,080 --> 00:37:45,400 kerosene, etc., that the poor have to use in order to light their homes. 377 00:37:45,850 --> 00:37:48,940 So they basically this is their achievements. 378 00:37:48,940 --> 00:37:55,450 They've improved lighting to more than 60 million people at this point, and that's how much money they've saved. 379 00:37:55,720 --> 00:37:59,530 They had $20 million of investment from a couple of impact investors. 380 00:37:59,860 --> 00:38:03,820 That's the amount of money that they that that they've actually saved consumers. 381 00:38:05,110 --> 00:38:09,790 Now, mainstream investors are starting to get into this space saying, hey, you know what? 382 00:38:10,000 --> 00:38:20,800 There's a financial return here, too, made to be made. And so that is something that has sort of, you know, sparked people's interest. 383 00:38:21,010 --> 00:38:27,080 And so they this is what they're hoping to do. Which 100 million of the 2 billion users now? 384 00:38:27,100 --> 00:38:31,960 This is a big business opportunity for an impact investor that wants to get a financial return. 385 00:38:32,980 --> 00:38:39,840 And the financial return I'm talking about here, you know, could be, you know, market rate or just below market rate. 386 00:38:39,850 --> 00:38:44,920 But at this point, they are looking at market rate returns. But there's another one. 387 00:38:45,460 --> 00:38:54,790 This is a case in Brazil. The social South Koreans basically started by a paediatrician and a hospital. 388 00:38:55,300 --> 00:39:01,000 That was the reference hospital for the poorest areas around Rio de Janeiro, the favelas. 389 00:39:01,480 --> 00:39:03,880 And she got very tired. Her name was the record label. 390 00:39:04,210 --> 00:39:11,590 She got very tired of seeing the same kids coming through the door of the hospital with the same disease week after week. 391 00:39:11,860 --> 00:39:17,590 They would you know, they would get the medical attention they needed and then they would be dismissed or sent home. 392 00:39:18,010 --> 00:39:21,460 And she said, you know, this is crazy. These kids, they're nuts. 393 00:39:21,550 --> 00:39:27,310 There's nothing I can do about the situation they're living in because this is caused by poverty. 394 00:39:27,520 --> 00:39:30,370 It's nothing that medicine is going to be able to solve. 395 00:39:30,910 --> 00:39:40,030 So what she did was she quit her job at the hospital and she formed a very strong link with the hospital, but with the rest of society and said, 396 00:39:40,030 --> 00:39:46,059 we're going to address the issues that this child is living in, which usually was the mother had no job. 397 00:39:46,060 --> 00:39:49,180 It was usually a female single headed household. 398 00:39:50,140 --> 00:39:57,820 The housing conditions were terrible. A whole series of things that were causing that illness today that it's been amazing. 399 00:39:57,820 --> 00:40:04,570 She has been she linked closely with the hospital and she basically said, send me the kids that keep coming through your door. 400 00:40:04,990 --> 00:40:08,230 The same kids that keep coming through your door. And those are the kids we're going to work with. 401 00:40:08,650 --> 00:40:14,020 And so what she did was she she and her army of different people coming from these different sectors, 402 00:40:14,020 --> 00:40:19,660 housing, nutrition, etc., would actually work with that mother or the family in terms of. 403 00:40:20,070 --> 00:40:28,080 For a whole year to help her get to a point where she was going to be able to sustain a job, specific skills, etc., etc. 404 00:40:28,470 --> 00:40:33,060 And the recidivism rate in the hospital dropped by 60% today. 405 00:40:33,600 --> 00:40:37,800 She is here today. 406 00:40:38,460 --> 00:40:41,970 It's been replicated in more than 23 centres. 407 00:40:42,240 --> 00:40:47,190 Now, this is really interesting because how many of you have heard of Social Impact Bonds? 408 00:40:47,910 --> 00:40:56,430 The Sims, the famous Sims here, Social Impact Bond is an extremely creative financial instrument that was developed 409 00:40:56,430 --> 00:41:01,680 here in the UK and has attracted tremendous interest in many other countries the US, 410 00:41:02,010 --> 00:41:09,659 Canada, Australia, etc. And the idea is the following There are some ventures that are going to need funding this. 411 00:41:09,660 --> 00:41:14,640 This venture obviously is never going to give anybody a financial return. 412 00:41:14,910 --> 00:41:21,840 It depends on philanthropic philanthropic dollars, but it is saving society a huge amount of money. 413 00:41:22,170 --> 00:41:31,260 It's saving this I mean, it's saving government a huge amount of money. So how can government reward those ventures that are basically addressing huge 414 00:41:31,260 --> 00:41:35,970 market or government failures in a way that helps and support their activities? 415 00:41:36,360 --> 00:41:46,260 And what it does is it creates a bond that you invest in and is dependent on the success of the delivery of, 416 00:41:46,380 --> 00:41:50,730 let's say, in this case, kids who don't keep going through the revolving door. 417 00:41:51,090 --> 00:41:54,360 And so they get to have a certain time frame, a certain horizon. 418 00:41:54,600 --> 00:41:56,790 It is measured by independent evaluators. 419 00:41:57,000 --> 00:42:05,640 There's a experiment going on right now here in the U.K. with prison recidivism, where the people invest in that bond. 420 00:42:05,880 --> 00:42:09,780 It's a long term bond and you get a market rate return. 421 00:42:10,470 --> 00:42:16,320 If certain goals are met. If those goals aren't met, you lose every penny or. 422 00:42:16,440 --> 00:42:23,489 It's a it's a it's a it's a philanthropic donation. So this seems to be have caught on in a way that's interesting. 423 00:42:23,490 --> 00:42:25,800 And that's been called an impact investing. 424 00:42:26,130 --> 00:42:34,920 For me, it's a fancy and very innovative way of doing effective philanthropy, whereas the daylight example is what I would call an impact investing, 425 00:42:34,920 --> 00:42:43,050 where you're actually really generating a financial return and you don't stand to lose your shirt if if certain things aren't mentioned. 426 00:42:43,320 --> 00:42:51,990 But this is a big hot item here in the U.K. just so that, you know, the issue is impact investing is not an asset class. 427 00:42:52,000 --> 00:42:55,770 It's basically a lens that you look at through which investments made. 428 00:42:56,340 --> 00:43:01,979 There are two things that qualify because many times pick up. Any investment I make is an impact investing. 429 00:43:01,980 --> 00:43:06,510 I mean, this is crazy. I mean, so one is the issue of intentionality. 430 00:43:07,500 --> 00:43:14,910 A pharma company obviously does a lot of good. It produces pharmaceuticals that, you know, cure illness, etc. 431 00:43:15,270 --> 00:43:22,290 But the intention isn't from the outset that the intention is to generate returns and obviously to pay for their R&D costs, 432 00:43:22,290 --> 00:43:25,650 etc. They happen to be doing benefit for society. 433 00:43:25,980 --> 00:43:31,650 But from the beginning, the thing that differentiates impact investing is the whole issue of intentionality. 434 00:43:31,890 --> 00:43:36,360 They are actually investing with the very intention of creating that social, environmental return. 435 00:43:36,780 --> 00:43:39,930 And then they are very vigilant about measuring outcomes. 436 00:43:40,290 --> 00:43:45,360 What are the outcomes? What is the impact that these investments are having on the kinds of things that matter to us? 437 00:43:46,290 --> 00:43:49,650 These are still, as I said, this is a really nascent industry. 438 00:43:50,040 --> 00:43:52,490 There are lots of people who want jobs in this industry. 439 00:43:52,500 --> 00:43:59,010 There are not enough jobs in this industry because many times people that go into this, for example, come from the corporate sector. 440 00:43:59,010 --> 00:44:04,260 They've been in the banking sector. You know, they're tired of, you know, being in the banking sector. 441 00:44:04,260 --> 00:44:09,959 They want to do something that they feel is going to be more rewarding. This industry is just getting off the ground. 442 00:44:09,960 --> 00:44:19,170 We'll see where it goes. It's actually quite interesting. One of the ghosts that haunts this whole conversation is, well, what are acceptable returns? 443 00:44:19,170 --> 00:44:22,380 You know, that the jury is still out. 444 00:44:22,710 --> 00:44:27,960 And I think that one of the things, again, to to figure out is that this is a very nice industry. 445 00:44:28,290 --> 00:44:33,960 And, you know, what is if you get if you're investing in something like a delight, 446 00:44:34,740 --> 00:44:39,240 are you actually sacrificing financial returns for the social impact? 447 00:44:39,540 --> 00:44:42,929 Now, this has been a big post that's haunted the conversation. 448 00:44:42,930 --> 00:44:51,690 And interestingly enough, there's this sort of idea that somehow these kinds of impact investments always generate below market rate returns. 449 00:44:51,690 --> 00:44:58,230 But Deutsche Bank did a very, very interesting study where they teased apart different types of quote unquote, impact investing. 450 00:44:58,620 --> 00:45:00,900 And they really looked at these three categories. 451 00:45:01,200 --> 00:45:06,509 And what they found was the third category, which is environmental, social and governance, governance, 452 00:45:06,510 --> 00:45:16,370 investment were actually had higher rate returns with governance as a big part of why that difference was. 453 00:45:16,380 --> 00:45:19,390 So that was a really interesting report the. 454 00:45:20,010 --> 00:45:28,860 It's beginning to come in now. That shows that companies that are really looking at these aspects are actually generating higher market rate returns. 455 00:45:29,430 --> 00:45:35,940 So interestingly enough, where, you know, the problem is we're still looking at what are the best models for impact investing. 456 00:45:35,940 --> 00:45:39,360 Clearly, something like Arena said is not. 457 00:45:39,630 --> 00:45:44,550 But there are other other things that can businesses where you might want to think about. 458 00:45:44,850 --> 00:45:50,370 There is a business that I could develop that could actually really do both or three things, 459 00:45:50,640 --> 00:45:55,920 whether it's the solar lighting or mobile authentication, micro insurance, drinking water, 460 00:45:55,920 --> 00:46:02,370 all of these areas we're just beginning to explore in terms of what are businesses that can do these different aspects 461 00:46:02,370 --> 00:46:11,430 that we're looking for in terms of the role that business functions and how business can really improve our society. 462 00:46:12,210 --> 00:46:15,780 And I want to just highlight something many of you, I'm sure, have heard of microfinance. 463 00:46:15,780 --> 00:46:20,740 Right. Okay. Let me tell you a little bit about the history of Grameen. 464 00:46:20,760 --> 00:46:27,930 Even though microfinance has existed for years before Grameen came, Grameen basically formalised it and sort of universalised the model. 465 00:46:28,230 --> 00:46:35,520 But lending groups have been going on since community started, etc. So don't think that microfinance that Muhammad Yunus just, 466 00:46:35,520 --> 00:46:38,520 you know, came down and gave the model of microfinance been around. 467 00:46:39,060 --> 00:46:48,210 But in 1976, he founded Grameen. 40 years later, the microfinance sector serves millions and millions of people. 468 00:46:49,620 --> 00:46:55,260 And billions of euros or UK pounds or whatever you want to say have been actually investing, 469 00:46:55,280 --> 00:47:00,000 including big pension funds, mainstream investment banks, etc. 470 00:47:00,330 --> 00:47:03,330 Money has flowed into the MFI sector, but. 471 00:47:05,180 --> 00:47:07,340 An awful lot of subsidy was needed. 472 00:47:07,910 --> 00:47:17,120 Basically, look at how much money over 30 years microfinance received in grants from whether it was the Rockefeller Foundation, 473 00:47:17,120 --> 00:47:21,169 the Ford Foundation, etc. It was heavily subsidised. 474 00:47:21,170 --> 00:47:27,200 And it's the same thing in government, by the way. Government heavily subsidises lots of industry, as we well know. 475 00:47:27,500 --> 00:47:35,420 So this issue of subsidy is like the angel investments that's needed to grow a sector, and it's the same thing with anywhere. 476 00:47:36,320 --> 00:47:43,400 So it took a lot of time to build up the microfinance industry and to give it credibility and also to build that ecosystem. 477 00:47:43,640 --> 00:47:49,760 We forget that today in the financial industry, we have a whole ecosystem that supports that industry, 478 00:47:49,940 --> 00:47:53,930 whether it's consultants, whether it's accounting firms, whether it's the legal system. 479 00:47:54,290 --> 00:48:03,049 I mean, a whole host of different things. We don't have that in this industry of, you know, what we're calling sustainable entrepreneurship, 480 00:48:03,050 --> 00:48:12,050 these weird hybrid organisations that are still trying to figure out are we fish or fowl and trying to, you know, find a new way of doing business. 481 00:48:12,410 --> 00:48:15,920 So all of these things, it took time to build that ecosystem. 482 00:48:17,870 --> 00:48:21,810 And during that time, now microfinance is a mainstream sector. 483 00:48:21,830 --> 00:48:25,480 Many banks have, you know, microfinance windows within the bank. 484 00:48:25,510 --> 00:48:33,650 So I wanted to just close by giving you a couple of really interesting insights into where the corporate sector is going. 485 00:48:35,300 --> 00:48:41,660 These are some of the highlights of corporations that are really trying to figure it out. 486 00:48:41,930 --> 00:48:49,969 They're trying to figure out how can we actually transform the way we're doing business so that we are actually 487 00:48:49,970 --> 00:48:59,000 looking at reusing things that are wasted or creating a different way of doing business with our supply chain. 488 00:48:59,300 --> 00:49:05,310 Marks And Spencer, you know, has the plan A or because there's no plan B, they're all trying. 489 00:49:05,330 --> 00:49:12,770 None of them are succeeding completely, but they're really pivoting or trying to pivot their operations in this way. 490 00:49:13,190 --> 00:49:16,790 And interestingly enough, shareholders are rewarding them for that. 491 00:49:17,120 --> 00:49:21,590 Which is interesting at this point. So we'll see where this whole trend goes. 492 00:49:21,830 --> 00:49:32,540 But it is exciting. Look, Waste Management is the largest waste management company in the entire U.S. Do you know that it produces more solar, 493 00:49:32,780 --> 00:49:42,800 more electricity or more power, more energy from solar, from waste than the entire solar energy sector in the United States. 494 00:49:44,120 --> 00:49:47,630 That is a publicly listed company and they are purposely doing they're still looking. 495 00:49:47,930 --> 00:49:52,130 How can we use waste to completely generate and energy? 496 00:49:52,340 --> 00:49:56,480 And and it's a fascinating story what they're doing and they've had to pivot completely. 497 00:49:56,690 --> 00:50:02,570 The CEO of that organisation came in and basically revamped the whole thing with the support of the shareholders. 498 00:50:02,870 --> 00:50:10,309 Sometimes shareholders aren't so crazy in the case of our aren't so excited about it in the case Royal DSM, which is a fascinating couple, 499 00:50:10,310 --> 00:50:15,750 is the biggest producer of vitamins and other kinds of nutrients and nutritional things and its beat 500 00:50:16,120 --> 00:50:23,540 the B to C company and Holland it's a publicly listed company the CEO had to almost sort of say, 501 00:50:23,570 --> 00:50:28,490 I'm stepping down because this is the way I want to go, and if you're not with me, I'm stepping down. 502 00:50:28,670 --> 00:50:35,360 And then the shareholders stepped up and said, okay, let's try it out. So it's not you know, it's it's tension. 503 00:50:35,360 --> 00:50:40,520 It's tension. If you've always been driven by certain things, it's hard to change that model, but it's exciting. 504 00:50:40,970 --> 00:50:45,200 So this is what we call future proofing business. 505 00:50:46,190 --> 00:50:53,600 Lots of different things cropping up. All of these movements around sustainable capitalism, responsible capital in Calgary. 506 00:50:54,110 --> 00:50:55,249 It keeps going and going. 507 00:50:55,250 --> 00:51:04,780 And all of these have different organisations that are big businesses that are part of these little clubs and there's a huge fragmentation of effort. 508 00:51:04,790 --> 00:51:09,079 You see it at the West, you see it in the UN Global Compact. There's just a whole crop. 509 00:51:09,080 --> 00:51:13,360 This is a trend. Every company wants to be on this bandwagon and figure it out. 510 00:51:13,370 --> 00:51:20,940 So I think that they also identify that we've got mega problems and number one, and opportunities. 511 00:51:21,140 --> 00:51:26,630 Yes, the climate change threat gives rise to big opportunities in the clean economy. 512 00:51:27,110 --> 00:51:34,430 We have major resource constraints in terms of rising commodity prices, but there's a huge growth of the middle class around the world. 513 00:51:34,970 --> 00:51:44,900 And then we're basically looking at much more demand on transparency, open innovation, etc., which presents, again, a whole other opportunity there. 514 00:51:46,850 --> 00:51:52,040 And just to conclude, this is why companies realised that they've got to do something. 515 00:51:52,370 --> 00:51:56,150 The world is getting hotter, it's getting scarcer. 516 00:51:56,390 --> 00:51:59,450 I mean, commodities are it's much more transparent. 517 00:51:59,450 --> 00:52:03,350 You can't hide anymore. And it's very unpredictable. 518 00:52:04,440 --> 00:52:09,600 So how does a company actually take advantage of that? 519 00:52:11,040 --> 00:52:14,070 I'll just quickly run through this and let's talk about you. 520 00:52:15,440 --> 00:52:20,839 I actually think there are very few of us that are going to go out and form the 521 00:52:20,840 --> 00:52:23,870 kinds of ventures that I've talked about at the very beginning of this talk. 522 00:52:24,230 --> 00:52:30,710 But there is something that all of us can do, and that's what I believe is we can be entrepreneurs. 523 00:52:30,750 --> 00:52:39,950 And wherever we are, we can be thinking innovatively, from wherever we're working, even within an 800 year old university. 524 00:52:40,550 --> 00:52:51,590 We can be thinking differently. We can think how do we actually contribute to a way of leading and changing a system or a way of of of fixing 525 00:52:51,590 --> 00:52:58,070 things that have perhaps not lived up to the kind of potential that we'd hope in a very rapidly changing world. 526 00:52:58,460 --> 00:53:04,910 So I really believe that the most important thing is to stop focusing as much on entrepreneurship, 527 00:53:05,180 --> 00:53:09,750 which has been very narrowly focussed on new venture creation, which is great. 528 00:53:10,100 --> 00:53:13,190 But I actually think it's a much bigger piece than I think. 529 00:53:13,190 --> 00:53:17,900 As I said, you know, we can actually be entrepreneurial wherever we are. 530 00:53:18,260 --> 00:53:21,500 So with that, our conclusion and just open up to any questions you might have.