1 00:00:00,062 --> 00:00:02,937 They would you speak who was at the business school? 2 00:00:02,937 --> 00:00:05,499 But now you set up a new gig. 3 00:00:05,499 --> 00:00:08,436 You're going to have to tell him about it, because I never left. 4 00:00:08,436 --> 00:00:10,999 But Peter does really cool stuff 5 00:00:10,999 --> 00:00:14,873 in social entrepreneurship in low income countries. 6 00:00:15,373 --> 00:00:17,373 He also 7 00:00:17,373 --> 00:00:20,998 illustrates how to give an amazingly cool lecture. 8 00:00:21,060 --> 00:00:24,935 And I just love watching life and learning stuff from you. 9 00:00:25,122 --> 00:00:26,810 I'm going to let you introduce because I'm going to get 10 00:00:26,810 --> 00:00:29,310 get it wrong, cause I never memorized that paragraph. 11 00:00:29,310 --> 00:00:31,809 That was just my heart. 12 00:00:31,809 --> 00:00:33,434 Thanks for, 13 00:00:33,434 --> 00:00:35,434 Hey, everyone, great to be with you. 14 00:00:35,434 --> 00:00:37,434 Hello to those of you who are online. 15 00:00:37,434 --> 00:00:39,246 My name is Peter. 16 00:00:39,246 --> 00:00:40,121 Feel free. 17 00:00:40,121 --> 00:00:42,809 Let me just say, first off, we have a good chunk of time. 18 00:00:42,809 --> 00:00:44,433 We won't necessarily use it all. 19 00:00:44,433 --> 00:00:47,121 I want to respect the fact that you've been in class all day. 20 00:00:47,121 --> 00:00:50,058 But we can be a little bit relaxed, and so please feel free to interrupt. 21 00:00:50,058 --> 00:00:51,933 Ask questions. 22 00:00:51,933 --> 00:00:55,245 You know, slam me with, critiques, whatever it is, 23 00:00:55,245 --> 00:00:56,807 including you folks online as well. 24 00:00:57,807 --> 00:01:01,432 So I am a, a doctor by training, 25 00:01:01,432 --> 00:01:04,682 pediatrician, internal medicine and practices and public health. 26 00:01:04,682 --> 00:01:07,244 And I've spent most of my career doing global health work, 27 00:01:07,244 --> 00:01:10,869 and we're going to talk about a lot of that today, really doing systems, 28 00:01:10,869 --> 00:01:13,869 building health equity work in places like Rwanda, 29 00:01:14,119 --> 00:01:17,118 Malawi, Ceuta, rural Haiti, 30 00:01:17,556 --> 00:01:22,055 Lima, Peru, Siberian prisons, inner cities in the US, etc.. 31 00:01:22,055 --> 00:01:24,993 And we're talk about one specific example of that. 32 00:01:24,993 --> 00:01:27,992 And the social entrepreneur thing sort of happened by accident. 33 00:01:27,992 --> 00:01:32,242 It was just trying to, you know, be useful, and help address problems. 34 00:01:32,555 --> 00:01:37,304 But, but I did go on with some colleagues in Rwanda to, to found a university, 35 00:01:37,804 --> 00:01:39,742 there called University of Global Health Equity, 36 00:01:39,742 --> 00:01:42,804 which you should all know about and I will talk about as well. 37 00:01:43,741 --> 00:01:46,428 And after several years of doing that, 38 00:01:46,428 --> 00:01:49,928 and kind of getting it off the ground and handing it over to a much more competent, 39 00:01:50,741 --> 00:01:54,115 vice chancellor, I moved here and I ran the school center 40 00:01:54,115 --> 00:01:59,302 for social Entrepreneurship, which is what took me to the business school in 2017. 41 00:02:00,740 --> 00:02:03,302 Ran that for a little over six years, 42 00:02:03,302 --> 00:02:06,677 had a little sabbatical, and then started this new gig that I just mentioned. 43 00:02:06,677 --> 00:02:10,052 And we can talk more about Crucible later if you're if you're interested. 44 00:02:10,239 --> 00:02:13,114 I think there's some interesting parallels between the health systems work 45 00:02:13,114 --> 00:02:16,551 and now the kinds of the needs and strengthening education systems, 46 00:02:16,551 --> 00:02:16,801 and that's 47 00:02:16,801 --> 00:02:20,176 why it's been attracted to me to sort of get out of my comfort zone again. 48 00:02:20,926 --> 00:02:24,300 Just like being a global health social justice doctor and 49 00:02:24,300 --> 00:02:27,550 turning up in an elite business school, like I had no business being there. 50 00:02:27,550 --> 00:02:28,925 It was was weird. 51 00:02:28,925 --> 00:02:34,050 My first lecture, at Sade in 2017, I was talking about equity, 52 00:02:34,425 --> 00:02:36,987 which you'll hear about today, and the first couple minutes. 53 00:02:36,987 --> 00:02:40,237 Everyone's face is screwed up and it looks so confused and I was like, 54 00:02:40,237 --> 00:02:41,299 you guys okay? 55 00:02:41,299 --> 00:02:44,111 And I thought I was talking about the financial person 56 00:02:45,799 --> 00:02:47,049 securities and things like that. 57 00:02:47,049 --> 00:02:49,736 I'm like, oh, I'm totally in the wrong place. 58 00:02:49,736 --> 00:02:50,798 This is amazing. 59 00:02:50,798 --> 00:02:54,673 And it was great, actually, to be in a different discipline and in a milieu 60 00:02:54,736 --> 00:02:54,986 we're not. 61 00:02:54,986 --> 00:02:57,735 I sort of thought the same way and saw the world the same way, 62 00:02:57,735 --> 00:03:03,235 and got to spend a lot of time with amazing MBAs, many of whom are impact 63 00:03:03,235 --> 00:03:05,672 driven and actually quite a number from health care, etc. 64 00:03:05,672 --> 00:03:08,672 and are using MBA as a masters in getting stuff done. 65 00:03:08,672 --> 00:03:10,734 That's what the school center does, is try to bring together 66 00:03:10,734 --> 00:03:16,171 folks from across disciplines, across sectors who are trying to solve big, 67 00:03:16,171 --> 00:03:19,421 hard problems, sustainable development challenges and things like that. 68 00:03:19,421 --> 00:03:22,796 So, it's been a it's been a weird ride. 69 00:03:23,358 --> 00:03:24,483 For me for sure. 70 00:03:24,483 --> 00:03:28,170 And then every once in a while, like every no, ten years or so, 71 00:03:28,358 --> 00:03:32,295 I seem to sort of get restless and decide to do something completely different. 72 00:03:32,358 --> 00:03:34,920 That's what I'm doing. Yeah. And as of this is just as of January. Right. 73 00:03:34,920 --> 00:03:36,232 So it's all brand new. 74 00:03:36,232 --> 00:03:39,919 We don't even have a website yet, but we can talk about that later today. 75 00:03:39,919 --> 00:03:41,982 We're going to talk about system entrepreneurship, 76 00:03:41,982 --> 00:03:45,356 and I understand that you've been talking about and thinking about 77 00:03:45,356 --> 00:03:49,294 and working on complex systems problems, already today in this week. 78 00:03:49,294 --> 00:03:52,231 So hopefully you'll be really, really primed for this. 79 00:03:52,231 --> 00:03:54,731 And I'm going to come at it from the angle of, 80 00:03:54,731 --> 00:03:57,730 how we frame social entrepreneurship at the school center. 81 00:03:57,730 --> 00:04:01,043 And I'm going to talk through sort of my experiences, 82 00:04:01,730 --> 00:04:06,605 over about ten years in, in Rwanda, which is one of the most remarkable, 83 00:04:07,355 --> 00:04:10,604 country level transformations, not only in health care, but sort of 84 00:04:10,604 --> 00:04:14,104 social and economic, that, you know, that I've ever seen 85 00:04:14,104 --> 00:04:17,104 and in fact, you know, the statistics kind of bear this out as well. 86 00:04:17,666 --> 00:04:20,916 I'll acknowledge that at the moment, Rwanda is is engulfed 87 00:04:20,916 --> 00:04:25,291 in, a really messy and tragic situation, involving DRC. 88 00:04:25,291 --> 00:04:28,291 That's really a conflict that's gone back 20 years. 89 00:04:28,790 --> 00:04:31,790 It's a complex place and it's a complex neighborhood. 90 00:04:31,853 --> 00:04:33,603 Happy to talk about that. 91 00:04:33,603 --> 00:04:36,602 But there's a lot to learn from what is probably 92 00:04:36,602 --> 00:04:39,727 the most entrepreneurial countries and one of the most interesting 93 00:04:39,727 --> 00:04:42,727 places, to be doing this work in the world right now. 94 00:04:43,227 --> 00:04:45,164 So 2025 95 00:04:46,352 --> 00:04:49,101 has gotten off to kind of a crap start, right? 96 00:04:49,101 --> 00:04:50,726 It's like not been the best year. 97 00:04:50,726 --> 00:04:53,351 I'm also American, as you could probably tell on my accent. 98 00:04:53,351 --> 00:04:54,851 I'm not Canadian. 99 00:04:54,851 --> 00:04:57,851 Not from the 51st state. So. 100 00:04:58,413 --> 00:05:00,850 I didn't mean that, of course. 101 00:05:00,850 --> 00:05:03,600 But, you know, it's been it's been rough. 102 00:05:03,600 --> 00:05:04,350 And, I'm 103 00:05:04,350 --> 00:05:08,225 speaking to a group of small business leaders in the UK at the business school 104 00:05:08,225 --> 00:05:08,975 next week, 105 00:05:08,975 --> 00:05:12,537 and we kind of talk about each year I come and talk about the kind of big 106 00:05:12,537 --> 00:05:13,662 global trends. 107 00:05:13,662 --> 00:05:18,911 And, and I think the watchword for 2025 is uncertainty, right? 108 00:05:19,224 --> 00:05:21,411 We just don't know what's happening right now. 109 00:05:21,411 --> 00:05:23,536 We don't know where we're going. 110 00:05:23,536 --> 00:05:26,536 How sort of one guy has been able to throw 111 00:05:26,973 --> 00:05:30,348 so many things into, into question and in a rapid fashion 112 00:05:30,348 --> 00:05:33,348 has been pretty remarkable for those of us working in global health. 113 00:05:33,410 --> 00:05:36,910 You know, like USA is an important institution, 114 00:05:37,535 --> 00:05:39,660 but they don't do everything everywhere. 115 00:05:39,660 --> 00:05:42,847 But what turns out happens, as I'm sure many of you know 116 00:05:42,847 --> 00:05:45,847 and have seen, was that the kind of, 117 00:05:46,409 --> 00:05:48,659 sudden shutting down 118 00:05:48,659 --> 00:05:50,971 created so much uncertainty that it just rippled 119 00:05:50,971 --> 00:05:52,846 throughout the entire global health system. 120 00:05:52,846 --> 00:05:53,909 So W.H.O. 121 00:05:53,909 --> 00:05:55,909 stopped working. 122 00:05:55,909 --> 00:05:57,908 Basically, they stopped hiring. 123 00:05:57,908 --> 00:06:00,096 They put a whole bunch of projects on hold. 124 00:06:00,096 --> 00:06:02,533 Ministries of health have stopped 125 00:06:02,533 --> 00:06:04,783 because they're not sure if money's ever coming through 126 00:06:04,783 --> 00:06:07,783 and if they're going to have to repurpose funding for this nutty other thing. 127 00:06:07,970 --> 00:06:11,095 So of course, projects are being shut down, jobs are being lost, 128 00:06:11,095 --> 00:06:12,532 lives are being lost. 129 00:06:12,532 --> 00:06:13,970 But it goes way beyond that. 130 00:06:13,970 --> 00:06:17,157 One single institution is affecting the entire system 131 00:06:17,157 --> 00:06:19,282 in a pretty catastrophic way. 132 00:06:19,282 --> 00:06:22,281 And of course, those things are being replicated, unfortunately, 133 00:06:22,281 --> 00:06:23,656 in lots of other places. 134 00:06:23,656 --> 00:06:27,469 And I don't want to depress you by talking about all the things that seem to be. 135 00:06:27,656 --> 00:06:28,781 That he's going to do that tomorrow. 136 00:06:28,781 --> 00:06:30,843 Oh, good, good, good going wrong in the world. 137 00:06:31,843 --> 00:06:34,405 But where's all this coming from? 138 00:06:34,405 --> 00:06:37,780 It's coming from the fact that the challenges that we're facing are 139 00:06:37,905 --> 00:06:41,467 this we sometimes called wicked problems have based in Boston for a long time. 140 00:06:41,467 --> 00:06:45,217 So it's wicked in the Boston sense, which means messy, 141 00:06:45,842 --> 00:06:47,904 really hard, really terrible problems. 142 00:06:47,904 --> 00:06:50,779 We're living in a world that is interconnected and entangled in 143 00:06:50,779 --> 00:06:53,779 so many ways. Our systems are entangled, 144 00:06:53,966 --> 00:06:55,029 etc., etc. 145 00:06:55,029 --> 00:06:58,466 and, what we mean by wicked problem is, is a problem 146 00:06:58,466 --> 00:07:01,841 that is not just complicated, but complex, 147 00:07:02,903 --> 00:07:06,215 where not only do you not know 148 00:07:07,278 --> 00:07:09,403 a cure, a whole group 149 00:07:09,403 --> 00:07:12,402 of smart people thinking about this probably don't even agree on the cause. 150 00:07:12,652 --> 00:07:14,902 They may not even agree on whether there's a problem at all. 151 00:07:14,902 --> 00:07:17,152 And these are the big kinds of challenges that we face today. 152 00:07:17,152 --> 00:07:19,339 We saw a lot of this during Covid. 153 00:07:19,339 --> 00:07:22,714 We see a lot of this kind of conversation with the climate crisis, etc.. 154 00:07:22,902 --> 00:07:26,776 And so the way I think about social entrepreneurs are that social 155 00:07:26,776 --> 00:07:31,338 entrepreneurs are the ones who try to entrepreneur wicked problems. 156 00:07:31,713 --> 00:07:34,713 And so that's what we're going to talk about, today. 157 00:07:34,776 --> 00:07:36,900 So you've talked a lot about systems. 158 00:07:36,900 --> 00:07:40,025 I don't know if you've confronted the work of, Janella meadows, 159 00:07:40,650 --> 00:07:44,900 who is, you know, a sort of, you know, a major intellectual figure 160 00:07:44,900 --> 00:07:49,399 in, the rise of systems thinking for social change, right? 161 00:07:49,399 --> 00:07:52,774 You probably know that, systems theory has come 162 00:07:52,774 --> 00:07:55,774 from many disparate disciplines. 163 00:07:56,149 --> 00:07:58,649 In many ways, a lot of that has come together in 164 00:07:58,649 --> 00:08:02,586 almost what seems like a new ish way in trying to understand how systems 165 00:08:02,586 --> 00:08:07,398 thinking can help us address complexity in terms of social systems, basically. 166 00:08:07,710 --> 00:08:13,148 And, and so what she said or wrote is the world is a complex. 167 00:08:13,148 --> 00:08:16,147 I'm going to read this for the benefit of the recording. 168 00:08:16,397 --> 00:08:19,397 The world is a complex, interconnected, finite 169 00:08:19,585 --> 00:08:22,584 ecological, social, psychological, economic system. 170 00:08:22,584 --> 00:08:25,209 It's one big system. It's all connected, right? 171 00:08:25,209 --> 00:08:28,459 We treat it as if it were not as if it were two visible, 172 00:08:29,209 --> 00:08:32,084 separable, simple and infinite. 173 00:08:32,084 --> 00:08:35,333 Our persistent intractable global problems, wicked problems 174 00:08:35,333 --> 00:08:37,271 arise directly from this mismatch. Right? 175 00:08:37,271 --> 00:08:40,208 We've made a lot of progress in the world 176 00:08:40,208 --> 00:08:42,020 through kind of, you know, reductive 177 00:08:42,020 --> 00:08:44,770 thinking and breaking things down into their component pieces 178 00:08:44,770 --> 00:08:47,520 and teaching systems thinking for the last eight years or so. 179 00:08:47,520 --> 00:08:50,895 One of the interesting things I've learned is that there is an inverse 180 00:08:50,895 --> 00:08:54,332 relationship between someone sort of age and career status, 181 00:08:54,582 --> 00:08:57,956 and their ability to, like, psychically handle systems thinking. 182 00:08:58,519 --> 00:09:03,269 What I mean is that when I'm talking to kids or secondary school 183 00:09:03,269 --> 00:09:07,143 students, they intuitively grasp what we mean when we talk about systems. 184 00:09:07,518 --> 00:09:10,893 The idea that things don't move in linear cause and effect, A 185 00:09:10,893 --> 00:09:13,893 to B to C, but that they move in kind of cycles. 186 00:09:13,893 --> 00:09:14,893 For example. 187 00:09:14,893 --> 00:09:17,330 And when I was teaching systems thinking to executive in 188 00:09:17,330 --> 00:09:20,580 Vas to the Masters in Global Health Leadership, 189 00:09:22,017 --> 00:09:22,455 over at the 190 00:09:22,455 --> 00:09:25,454 business school as well, we're talking like mid career 191 00:09:25,642 --> 00:09:29,516 C-suite, super accomplished, successful, high powered people. 192 00:09:29,766 --> 00:09:32,079 They hated it. Right. 193 00:09:32,079 --> 00:09:35,516 And one guy at the end of the module, the exec MBA one, stood up and he said, 194 00:09:35,766 --> 00:09:39,891 I'm speaking on behalf of, of the entire cohort here. 195 00:09:40,391 --> 00:09:44,890 This was to to myself and my colleagues on the one week program on Monday. 196 00:09:44,890 --> 00:09:48,452 We hated you and we didn't know why we were here. 197 00:09:48,952 --> 00:09:51,952 And on Friday, you change the way we see the world at least a little bit. 198 00:09:52,265 --> 00:09:53,515 And that's great. 199 00:09:53,515 --> 00:09:55,702 But we, you know, we get through life like. 200 00:09:55,702 --> 00:09:55,952 Right? 201 00:09:55,952 --> 00:09:58,952 You've been successful people, your problem solvers, right? 202 00:09:59,014 --> 00:10:00,826 You take a problem, you want to tackle it. 203 00:10:00,826 --> 00:10:02,076 You want to find a solution. 204 00:10:02,076 --> 00:10:03,889 You want to say, okay, what's going on? 205 00:10:03,889 --> 00:10:06,701 I'm going to break it down into pieces, into steps and, and do this. 206 00:10:06,701 --> 00:10:08,826 And then we're going to do this and then we're going to do this. 207 00:10:08,826 --> 00:10:11,013 I think about the way you work in development with things like log 208 00:10:11,013 --> 00:10:14,013 frames, you know, inputs, outputs, outcomes, that kind of stuff. 209 00:10:14,075 --> 00:10:19,387 It's totally linear and that works really well for a lot of hard problems. 210 00:10:19,387 --> 00:10:23,825 For complicated, hard problems, it doesn't work well for systemic problems 211 00:10:24,387 --> 00:10:29,574 because the interactions are too messy, they're too interconnected. 212 00:10:29,574 --> 00:10:33,386 And so doing something over here can cause a second 213 00:10:33,386 --> 00:10:36,636 or third order thing over here and a totally different part of the system. 214 00:10:37,011 --> 00:10:40,198 And oftentimes that's what we call the speculative law of unintended 215 00:10:40,198 --> 00:10:41,136 consequences. 216 00:10:41,136 --> 00:10:44,760 I called Thomas Merton from 1936 the unintended consequences 217 00:10:44,760 --> 00:10:46,823 of proposed social action. 218 00:10:46,823 --> 00:10:50,260 It means you can go into a situation and do something 219 00:10:50,260 --> 00:10:53,322 with the best of intentions and with a lot of rigor, 220 00:10:53,322 --> 00:10:55,260 and still mess everything up and make it worse, 221 00:10:56,322 --> 00:10:58,697 because you're only looking at this one narrow thing. 222 00:10:58,697 --> 00:11:02,946 You're looking at addressing one disease in one community 223 00:11:02,946 --> 00:11:07,384 or one little part of the system, and actually not understanding that, 224 00:11:08,821 --> 00:11:11,633 you know, that the benefits that you're distributing 225 00:11:11,633 --> 00:11:14,508 without much education, cause you're trying to do it faster at scale, 226 00:11:14,508 --> 00:11:17,945 are not being used properly, and they're being resold as fishing nets 227 00:11:17,945 --> 00:11:20,945 and choking off fish and clogging up waterways and things like that. 228 00:11:21,195 --> 00:11:25,070 Or starting a frozen fish factory at Lake Turkana in Kenya. 229 00:11:25,882 --> 00:11:29,444 In, you know, the north of Kenya as an economic development project 230 00:11:29,444 --> 00:11:32,944 for the locals, but not actually investing in stable electricity 231 00:11:33,194 --> 00:11:35,069 like a power infrastructure. 232 00:11:35,069 --> 00:11:37,944 And then all of those fish don't get frozen 233 00:11:37,944 --> 00:11:39,569 because the power goes off all the time, etc.. 234 00:11:39,569 --> 00:11:43,068 You know, like the history of the late 20th century 235 00:11:43,068 --> 00:11:46,443 is littered with well-intended projects that have gone amok. 236 00:11:46,693 --> 00:11:47,755 Right. 237 00:11:47,755 --> 00:11:50,193 And a big part of it is because you're actually not looking 238 00:11:50,193 --> 00:11:51,943 at the, at the entire system. 239 00:11:51,943 --> 00:11:56,630 So my view and what I submit to you is that systems thinking, 240 00:11:56,755 --> 00:12:00,692 the kind of stuff you've been working on this week, is, is a kind of a super power, 241 00:12:00,817 --> 00:12:04,504 is a kind of an edge because it allows you to see things 242 00:12:04,504 --> 00:12:07,504 and new ways to step into other shoes, 243 00:12:07,879 --> 00:12:11,316 see problems in new ways, see them as different kinds of problems. 244 00:12:11,878 --> 00:12:16,691 And from that you can see opportunities to make change that maybe others don't see. 245 00:12:17,003 --> 00:12:19,690 And that's kind of the essence of entrepreneurship, as 246 00:12:19,690 --> 00:12:22,690 you'll see when I talk about the work in Rwanda, what 247 00:12:23,503 --> 00:12:26,690 what's sure looked and felt a lot like a medical problem 248 00:12:26,690 --> 00:12:30,877 when I started as a young doctor, in rural Rwanda at the time, 249 00:12:30,877 --> 00:12:34,627 and it was 2004 on what was essentially an HIV project, 250 00:12:34,627 --> 00:12:38,501 you know, funded by the Global Fund and all of the new, vehicles 251 00:12:38,501 --> 00:12:41,501 that were bringing resources to the global Aids, fight. 252 00:12:42,126 --> 00:12:45,938 What I realized was that it wasn't an HIV problem, wasn't even a medical problem. 253 00:12:45,938 --> 00:12:47,876 It was a poverty problem. Right? 254 00:12:47,876 --> 00:12:49,313 There were structural problems. 255 00:12:49,313 --> 00:12:51,375 There were other things that were driving this, actually, 256 00:12:51,375 --> 00:12:54,375 the forces that determine who gets sick and who doesn't, 257 00:12:54,750 --> 00:12:59,125 who gets access to care and who doesn't or not biological right. 258 00:12:59,125 --> 00:13:02,124 Their political and their social and economic other other things. 259 00:13:02,187 --> 00:13:06,749 And so once I was able to understand it, this wasn't like, I figured it out. 260 00:13:06,749 --> 00:13:09,874 This was having the good fortune of amazing mentors, 261 00:13:10,624 --> 00:13:13,186 that actually were dealing with different kinds of problems. 262 00:13:13,186 --> 00:13:14,936 I understood that as, 263 00:13:16,123 --> 00:13:18,248 one of our patients in Haiti once said, 264 00:13:18,248 --> 00:13:21,373 taking your antiretroviral medicines or HIV medicines 265 00:13:21,373 --> 00:13:24,373 without food is like washing your hands and drying them in the dirt. 266 00:13:25,435 --> 00:13:26,935 So yeah, the pills are cheap. 267 00:13:26,935 --> 00:13:29,060 You can get the pills, to people. 268 00:13:29,060 --> 00:13:32,310 But unless you understand the entire situation, not actually going 269 00:13:32,310 --> 00:13:36,059 to be creating the kind of value you want and having the impact that you want to. 270 00:13:36,059 --> 00:13:39,371 So this is the kind of system stuff I'm getting ahead of myself already. 271 00:13:39,934 --> 00:13:40,809 But great. 272 00:13:40,809 --> 00:13:44,121 Another aspect to addressing complex problems that's important. 273 00:13:44,684 --> 00:13:47,558 You guys have heard of tragedy of the Commons, right? 274 00:13:47,558 --> 00:13:51,558 The idea that, you know, we're all in the same boat together, 275 00:13:51,620 --> 00:13:54,620 but we tend to each stay in our own lane 276 00:13:54,620 --> 00:13:57,745 and do what is in our self-interest. 277 00:13:57,745 --> 00:14:00,057 That could be myself and my family or our community. 278 00:14:00,057 --> 00:14:02,120 That could be our organization. 279 00:14:02,120 --> 00:14:05,307 We do a great simulation called Fish Banks that was developed at MIT. 280 00:14:06,307 --> 00:14:08,057 Which basically puts a bunch 281 00:14:08,057 --> 00:14:11,056 of people in a room like you and you're all, 282 00:14:11,119 --> 00:14:13,181 fisher people, you're running fishing businesses, 283 00:14:13,181 --> 00:14:15,431 and you're all fishing out of the same scene, 284 00:14:15,431 --> 00:14:19,743 and your job is to build your business and get as profitable as possible 285 00:14:19,743 --> 00:14:24,430 and make money and buy more ships and do more fishing, etc., etc.. 286 00:14:25,118 --> 00:14:26,305 And what happens? 287 00:14:26,305 --> 00:14:28,055 You are fishing from the same sea, which is in 288 00:14:28,055 --> 00:14:30,117 some ways a closed resource, right? 289 00:14:30,117 --> 00:14:34,180 So if each of you or each of your teams are acting in your own 290 00:14:34,180 --> 00:14:37,304 individual self-interest, what happens. 291 00:14:38,679 --> 00:14:40,054 Is he gets overfished. 292 00:14:40,054 --> 00:14:43,054 The sea gets overfished, and then there are no fish left. 293 00:14:43,491 --> 00:14:45,554 And then you go under and you all go under. 294 00:14:45,554 --> 00:14:47,616 And the amazing thing about this simulation is, 295 00:14:47,616 --> 00:14:50,678 like at the time that we explain it to you, you figure this out. 296 00:14:51,366 --> 00:14:54,740 So you come into the situation, knowing what we have to do 297 00:14:54,740 --> 00:14:56,303 is figure this out together. 298 00:14:56,303 --> 00:15:00,240 Otherwise we're all going to, you know, fish all the fish out of the sea 299 00:15:00,365 --> 00:15:03,365 and go bankrupt and lose our livelihoods. 300 00:15:03,740 --> 00:15:05,677 But every single time it happens anyways. 301 00:15:07,739 --> 00:15:09,239 Because 302 00:15:09,239 --> 00:15:12,177 of this fact, the tragedy of the comments, like, I still have a goal 303 00:15:12,177 --> 00:15:15,614 and I'm trying to make a balance sheet and I'm trying to get my employees paid. 304 00:15:15,926 --> 00:15:17,926 I'm trying to feed my family. 305 00:15:17,926 --> 00:15:20,863 And by the way, if I'm the first one to blink 306 00:15:20,863 --> 00:15:23,863 and even one other person doesn't go along with it 307 00:15:25,113 --> 00:15:27,113 and I'm going to lose and they're going to win 308 00:15:27,113 --> 00:15:29,925 and I'm sacrificing for nothing, right? 309 00:15:29,925 --> 00:15:32,675 And so in the end, best of intentions, 310 00:15:32,675 --> 00:15:35,675 we still mess it up most of the time. 311 00:15:35,675 --> 00:15:37,924 It's kind of what happened during Covid, right? 312 00:15:37,924 --> 00:15:40,924 If you think about this right, think about the right. 313 00:15:40,924 --> 00:15:43,237 We have an example of, 314 00:15:43,237 --> 00:15:44,111 you know, 315 00:15:44,111 --> 00:15:48,111 one of the one of the greatest examples of sort of rapid scientific cooperation, 316 00:15:48,111 --> 00:15:49,236 probably in our lifetimes, right, 317 00:15:49,236 --> 00:15:51,861 in the development of Covid vaccines here and around the world 318 00:15:51,861 --> 00:15:54,236 and getting them through regulatory approvals 319 00:15:54,236 --> 00:15:56,860 and finding ways to finance them, etc., etc. 320 00:15:56,860 --> 00:15:58,985 we didn't do as great a job at getting them 321 00:15:58,985 --> 00:16:01,548 into the arms of the people who need it the most. 322 00:16:01,548 --> 00:16:05,172 I know spends a lot of time doing Covid related stuff, 323 00:16:06,047 --> 00:16:09,047 and but mostly talking about it. 324 00:16:09,359 --> 00:16:14,922 But I know that in 2021, you know, which was the year that the vaccine 325 00:16:14,922 --> 00:16:19,171 rollout really happened in earnest by the end of 2021, Canada 326 00:16:19,546 --> 00:16:22,358 had purchased six times more Covid vaccines 327 00:16:22,358 --> 00:16:25,296 than they could ever possibly need for their own population 328 00:16:25,296 --> 00:16:27,920 because they were trying to leverage against the different types and have 329 00:16:27,920 --> 00:16:29,795 whichever ones would be most effective. 330 00:16:29,795 --> 00:16:34,545 And Malawi had still not been able to vaccinate its frontline doctors, nurses. 331 00:16:35,607 --> 00:16:36,232 Right. 332 00:16:36,232 --> 00:16:39,232 You designed a system, you would never do it that way. 333 00:16:39,420 --> 00:16:41,669 And, you know, we thought at the beginning that like, 334 00:16:41,669 --> 00:16:43,044 this is like the alien invasion. 335 00:16:43,044 --> 00:16:45,544 Finally, the global threat that can bring us all together 336 00:16:45,544 --> 00:16:47,169 like a Will Smith movie, right? 337 00:16:47,169 --> 00:16:50,169 And like, we can work together and we can conquer it. 338 00:16:50,169 --> 00:16:51,356 And this is going to be great. 339 00:16:51,356 --> 00:16:53,793 This is the way we can figure out how we're going to start to cooperate 340 00:16:53,793 --> 00:16:57,543 as a society for world scale problems, and climate change is next, right? 341 00:16:57,856 --> 00:17:00,480 This is my naive optimism in 2020. 342 00:17:00,480 --> 00:17:02,105 And it didn't go that way. 343 00:17:02,105 --> 00:17:04,668 And again, because of sort of narrow, narrow self-interest. 344 00:17:04,668 --> 00:17:07,667 So the way Antonio Guterres put it, 345 00:17:07,667 --> 00:17:09,730 a couple of years ago, the secretary general 346 00:17:09,730 --> 00:17:13,104 of the UN, we faced the greatest cascade of crises in our lifetimes. 347 00:17:13,104 --> 00:17:16,167 And yet solidarity is missing when we need it most. 348 00:17:16,792 --> 00:17:21,104 And you'll see, as we talk about system leadership and system entrepreneurship, 349 00:17:21,854 --> 00:17:25,916 how important it is for you as leaders to be doing 350 00:17:25,916 --> 00:17:28,603 the work of building relationships and bringing people together. 351 00:17:29,603 --> 00:17:32,228 That's it really important in the global Aids movement that I came in 352 00:17:32,228 --> 00:17:35,978 sort of at the tail end of when you think about what had to happen 353 00:17:36,477 --> 00:17:39,102 to go from, 354 00:17:39,102 --> 00:17:43,227 let's say, 1997, I was a like a young university 355 00:17:43,227 --> 00:17:48,039 graduate who went to work as a volunteer for a Tanzanian NGO called Kuleana 356 00:17:48,039 --> 00:17:51,164 that was doing children's rights work and particularly working 357 00:17:51,164 --> 00:17:54,226 with homeless kids and shelters and things like that. 358 00:17:54,601 --> 00:17:59,101 And so I happened there, to try to be useful as a 21 year old 359 00:17:59,101 --> 00:18:02,538 who didn't know very much about anything, at the height of the Aids crisis. 360 00:18:02,538 --> 00:18:03,100 Right. 361 00:18:03,100 --> 00:18:06,913 And 2000 kids in one shelter, all of them had lost their parents 362 00:18:06,913 --> 00:18:11,600 and their families to to the Aids pandemic and ended up from small villages 363 00:18:11,600 --> 00:18:15,474 in a city in terrible circumstances and situations and suffering immeasurably. 364 00:18:15,724 --> 00:18:20,411 And I once got sick with malaria and went to the hospital, to Kondo Hospital. 365 00:18:20,724 --> 00:18:24,724 And it was like the worst place I've ever seen, you know, for people to a bed. 366 00:18:25,099 --> 00:18:26,348 Nothing was working. 367 00:18:26,348 --> 00:18:27,973 There were just people lying in hallways. 368 00:18:27,973 --> 00:18:30,723 There was suffering everywhere. The system was totally overwhelmed. 369 00:18:31,911 --> 00:18:34,910 I knew that if things didn't go well, I could get out. 370 00:18:34,910 --> 00:18:36,723 Why do I deserve to get out of nothing else? 371 00:18:36,723 --> 00:18:39,597 Right? This was the conversion moment for me. 372 00:18:39,597 --> 00:18:44,535 But then from there to 2003, 2005, somewhere in there, 373 00:18:44,847 --> 00:18:48,659 we suddenly saw the creation of the President's Program for Aids relief 374 00:18:48,659 --> 00:18:53,096 in the US, for the Global Fund to Fight Aids, TB and malaria, billions of dollars 375 00:18:53,096 --> 00:18:56,659 of investment, and a whole bunch of things that brought drug costs down. 376 00:18:56,659 --> 00:18:59,158 And suddenly everyone was like, yeah, Africa with Aids 377 00:18:59,158 --> 00:19:01,533 deserves a shot of treatment and we're going to do stuff. 378 00:19:01,533 --> 00:19:03,408 So how did that happen? 379 00:19:03,408 --> 00:19:04,470 It didn't happen that quickly. 380 00:19:04,470 --> 00:19:08,220 Of course, this was activism and advocacy and social movements 381 00:19:08,220 --> 00:19:10,657 and other kinds of things that happened over 20 years. 382 00:19:11,845 --> 00:19:13,470 But ultimately, there was a 383 00:19:13,470 --> 00:19:18,344 time in which Aids activists who had been throwing blood on politicians 384 00:19:18,344 --> 00:19:20,657 and pharmaceutical CEOs for years 385 00:19:20,657 --> 00:19:23,344 had to sit down at the table together with them and said, let's try to figure 386 00:19:23,344 --> 00:19:26,406 this out together, along with doctors and other kinds of folks, 387 00:19:26,656 --> 00:19:30,468 so people who don't see the world the same way, who don't trust each other, 388 00:19:30,531 --> 00:19:32,031 who don't like each other, 389 00:19:32,031 --> 00:19:33,843 have to find a way to see that there's something 390 00:19:33,843 --> 00:19:36,343 that they share in common in terms of their interests. 391 00:19:36,343 --> 00:19:36,968 Right. 392 00:19:36,968 --> 00:19:40,780 And the people who were able to broker those kinds of relationships and those 393 00:19:40,780 --> 00:19:45,030 kinds of conversations are the ones that can change the trajectory of things. 394 00:19:45,030 --> 00:19:45,655 Right? 395 00:19:45,655 --> 00:19:48,654 That's what we call system leadership. 396 00:19:50,092 --> 00:19:50,592 Okay. 397 00:19:50,592 --> 00:19:53,092 So I want to talk about social entrepreneurship briefly, 398 00:19:53,092 --> 00:19:56,716 because that's sort of the the angle at which, I come from 399 00:19:56,966 --> 00:20:00,466 and at the school center, I'll say we even though I'm not there anymore, 400 00:20:00,903 --> 00:20:03,591 it's a very expansive definition of social entrepreneurship. 401 00:20:03,591 --> 00:20:08,278 So many people think of social enterprise when you hear social entrepreneurship. 402 00:20:08,403 --> 00:20:09,153 And that is true. 403 00:20:09,153 --> 00:20:13,652 Social enterprises are businesses that try to create positive impacts, right? 404 00:20:13,652 --> 00:20:16,152 And they often do that by generating some revenue 405 00:20:16,152 --> 00:20:17,965 for sustainability and getting some grants. 406 00:20:17,965 --> 00:20:19,464 And breaking even, etc. 407 00:20:19,464 --> 00:20:22,902 that's all good and that's all fine, but it's just one little piece of the puzzle. 408 00:20:23,839 --> 00:20:25,839 So let's start with entrepreneurship. 409 00:20:25,839 --> 00:20:26,714 What do you think of 410 00:20:26,714 --> 00:20:31,151 when you think of entrepreneurship, or when you think of entrepreneurial? 411 00:20:31,151 --> 00:20:32,713 What kinds of words come to mind? 412 00:20:32,713 --> 00:20:34,963 You can you can share a definition if you've got one in mind. 413 00:20:34,963 --> 00:20:37,213 But what what comes to mind, child? 414 00:20:37,213 --> 00:20:38,463 Things that. 415 00:20:38,463 --> 00:20:40,338 Like get rich quick, people. 416 00:20:40,338 --> 00:20:42,338 Get rich quick, people. Okay. 417 00:20:42,338 --> 00:20:44,275 Should I take a personally millionaire? 418 00:20:44,275 --> 00:20:45,650 Oh that's right. 419 00:20:45,650 --> 00:20:50,899 Think like, willing to take risks, but ultimately chasing profit. 420 00:20:51,024 --> 00:20:53,024 Yeah. Okay. Big risks. 421 00:20:53,024 --> 00:20:55,337 In search of big opportunity. But in this case, big profit. 422 00:20:55,337 --> 00:20:58,774 And of course, we as a society kind of lionize, right? 423 00:20:59,024 --> 00:21:00,086 Or fetishize. 424 00:21:00,086 --> 00:21:03,336 The heroic entrepreneur is usually like a middle aged 425 00:21:03,336 --> 00:21:06,711 white guy in a black turtleneck or wielding a chainsaw or whatever. 426 00:21:06,711 --> 00:21:09,148 Right. But but those are the success stories that we think of. 427 00:21:09,148 --> 00:21:11,773 It's like the heroic entrepreneur. 428 00:21:11,773 --> 00:21:13,398 Great. What else? 429 00:21:13,398 --> 00:21:14,148 Yeah. 430 00:21:14,148 --> 00:21:17,147 So like a structured problem solving process. 431 00:21:17,397 --> 00:21:19,897 Step one would be see a problem set to solve it. 432 00:21:19,897 --> 00:21:22,709 And then step three scale your solution. Okay. Awesome. 433 00:21:22,709 --> 00:21:23,397 Yeah. 434 00:21:23,397 --> 00:21:25,772 I also spent around 40 years on Kendall Square. 435 00:21:25,772 --> 00:21:28,459 So I think of like biotech startup. Yeah yeah. 436 00:21:28,459 --> 00:21:29,334 Yeah. Amazing. 437 00:21:29,334 --> 00:21:35,208 So but that's really about, you know, leveraging new technology to, 438 00:21:36,771 --> 00:21:38,583 to drive value, right. 439 00:21:38,583 --> 00:21:39,646 To, to speak broadly. 440 00:21:39,646 --> 00:21:42,958 And that could be solving problems and saving lives and making money. 441 00:21:43,020 --> 00:21:45,145 Hopefully both of them. Right. Yeah. 442 00:21:45,145 --> 00:21:48,207 Pioneering. Pioneering. Fantastic. Right. 443 00:21:48,270 --> 00:21:50,895 So doing stuff that maybe nobody's ever done before 444 00:21:50,895 --> 00:21:53,707 or doing things in a way that no one's ever done them before 445 00:21:53,707 --> 00:21:56,707 or doing them in a place where it hasn't been done before. 446 00:21:57,207 --> 00:22:01,331 Sometimes it's about bringing things like the fruits of modern medical science 447 00:22:01,706 --> 00:22:05,206 to market sort of communities that have been excluded from the system. 448 00:22:05,581 --> 00:22:08,581 What else? 449 00:22:10,893 --> 00:22:12,330 Come on new, you got more ideas? 450 00:22:12,330 --> 00:22:14,705 Work with me here. Try to keep you all the way. 451 00:22:14,705 --> 00:22:15,768 Oh, it's kind of in line with labor. 452 00:22:15,768 --> 00:22:18,142 I mean I think creativity. Yeah. Great. 453 00:22:18,142 --> 00:22:23,017 So creativity, pioneering, taking risk, solving problems. 454 00:22:23,017 --> 00:22:23,829 Absolutely. 455 00:22:23,829 --> 00:22:26,142 All of these things, all of these things are true. 456 00:22:26,142 --> 00:22:27,704 Going big right. 457 00:22:27,704 --> 00:22:29,704 Yeah. It could be. You know, I want to be a billionaire. 458 00:22:29,704 --> 00:22:30,454 We could just be like, 459 00:22:30,454 --> 00:22:33,454 I want to build something massive on and do something massive. 460 00:22:34,391 --> 00:22:38,703 So the classic definition, a classic definition of entrepreneurship. 461 00:22:38,703 --> 00:22:41,891 This is a guy called Howard Stephenson, I think back in the 80s, 462 00:22:42,515 --> 00:22:44,328 at Harvard, the pursuit of opportunity 463 00:22:45,390 --> 00:22:46,515 beyond the resources 464 00:22:46,515 --> 00:22:49,515 currently under your control. 465 00:22:50,265 --> 00:22:54,077 And I share this because entrepreneurship 466 00:22:54,077 --> 00:22:57,827 is not about starting a venture necessarily. 467 00:22:58,889 --> 00:23:01,889 It's about the pursuit of opportunity 468 00:23:02,451 --> 00:23:07,701 beyond what seems possible right now, beyond the resources that we have. 469 00:23:08,013 --> 00:23:12,013 And that could mean leveraging or introducing new products or technologies. 470 00:23:12,263 --> 00:23:16,263 It could be leveraging networks or relationships and new ways of coming 471 00:23:16,263 --> 00:23:20,762 together or new markets, like I say, trying to bring technologies 472 00:23:21,012 --> 00:23:25,762 or the fruits of medical science or whatever it is to new markets, right? 473 00:23:25,762 --> 00:23:30,012 The people who figured out how to address the market failures of Aids, drugs 474 00:23:30,012 --> 00:23:33,011 that were $10,000 per person per year 475 00:23:33,386 --> 00:23:36,386 and said we could rejig this whole thing 476 00:23:36,386 --> 00:23:40,136 and they could be produced for less than $100 per person per year. 477 00:23:40,511 --> 00:23:42,511 And the volume would explode. 478 00:23:42,511 --> 00:23:44,823 So we can go to pharmaceutical companies and say, hey, 479 00:23:45,885 --> 00:23:48,885 you can make just as much money as you're making right now, 480 00:23:48,885 --> 00:23:52,760 maybe more by dropping your prices 95%. 481 00:23:53,197 --> 00:23:55,885 And we'll give you a guaranteed market to hundreds of millions 482 00:23:55,885 --> 00:23:57,759 of more people for life. 483 00:23:57,759 --> 00:24:00,947 Your margins will be small, your shareholders will still be happy, 484 00:24:01,572 --> 00:24:04,134 and activists won't be throwing blood on you anymore. 485 00:24:04,134 --> 00:24:05,321 That sounds good, right? 486 00:24:05,321 --> 00:24:06,884 So that's an entrepreneurial kind 487 00:24:06,884 --> 00:24:10,821 of solution to bringing a technology into a new market. 488 00:24:11,133 --> 00:24:14,196 So we think of entrepreneurial entrepreneurship 489 00:24:14,196 --> 00:24:16,258 as entrepreneurial ism, right? 490 00:24:16,258 --> 00:24:21,133 So it's people in groups that are acting the way that you guys are talking about 491 00:24:21,508 --> 00:24:26,257 being creative, seeing new possibilities, thinking big, thinking differently, 492 00:24:26,257 --> 00:24:29,257 trying to pioneer stuff, trying to solve problems, 493 00:24:30,132 --> 00:24:32,882 trying to create opportunity where there is right 494 00:24:32,882 --> 00:24:37,069 entrepreneurs see opportunity, where others see challenges and problems. 495 00:24:37,506 --> 00:24:38,444 And we talk about social. 496 00:24:38,444 --> 00:24:40,194 Oh, sorry, it was already there. 497 00:24:40,194 --> 00:24:44,881 The sort of the technical term is primacy of social environmental value creation. 498 00:24:44,881 --> 00:24:46,318 So it defines, 499 00:24:46,318 --> 00:24:49,380 the entrepreneur that you were talking about from a social entrepreneur 500 00:24:49,568 --> 00:24:53,318 is the social entrepreneur says, we may be in a for profit venture, 501 00:24:53,318 --> 00:24:54,692 we may be a not for profit, 502 00:24:54,692 --> 00:24:59,692 we may be in government, whatever our primary purpose, our primary 503 00:24:59,692 --> 00:25:03,754 and the reason we exist and are doing this work is to make the world 504 00:25:03,754 --> 00:25:05,129 better in some way, shape or form. 505 00:25:06,504 --> 00:25:07,754 So that's addressing a 506 00:25:07,754 --> 00:25:10,754 social problem or an environmental problem or what have you. 507 00:25:11,066 --> 00:25:14,128 And you know, in many cases, being profitable 508 00:25:14,441 --> 00:25:18,003 or making money might be a way to scale your impact, right? 509 00:25:18,003 --> 00:25:20,128 Because nobody wants to rely on donations forever. 510 00:25:20,128 --> 00:25:22,440 There's usually a ceiling to that, 511 00:25:22,440 --> 00:25:25,690 or a duration, you know, after which it's going to be difficult to do. 512 00:25:25,877 --> 00:25:26,502 That's fine. 513 00:25:26,502 --> 00:25:29,002 That's the business model. The business model is separate. 514 00:25:29,002 --> 00:25:32,002 It's about being entrepreneurial and focusing on problems. 515 00:25:32,502 --> 00:25:36,439 The second thing that I want to emphasize about this, 516 00:25:36,439 --> 00:25:39,876 if you buy my argument that this is about entrepreneurial ism, 517 00:25:41,126 --> 00:25:44,688 you don't have to be someone who's starting or helping to start 518 00:25:44,938 --> 00:25:45,813 a new venture. 519 00:25:45,813 --> 00:25:49,001 So classically, right, an entrepreneur is someone who builds something 520 00:25:49,001 --> 00:25:52,063 new, starts an organization, starts a venture, etc. 521 00:25:52,875 --> 00:25:58,062 an entrepreneur is someone who is being entrepreneurial, but working inside 522 00:25:59,375 --> 00:26:00,375 of an existing 523 00:26:00,375 --> 00:26:03,374 organization that says system here, but I would say organization. 524 00:26:03,687 --> 00:26:06,687 So that could be someone who is working in a big company 525 00:26:07,937 --> 00:26:10,686 and actually saying we could do things differently 526 00:26:10,686 --> 00:26:13,999 and leverage the incredible market share and power 527 00:26:13,999 --> 00:26:17,373 and influence and all these other things that this company has. 528 00:26:17,873 --> 00:26:19,186 It could be someone like 529 00:26:19,186 --> 00:26:22,248 the Minister of Health during the period, or one that I'm talking about, 530 00:26:23,060 --> 00:26:25,623 one of the most social entrepreneurial people I've ever worked with. 531 00:26:25,623 --> 00:26:29,372 She was a sitting minister of health, but she acted like an entrepreneur 532 00:26:29,372 --> 00:26:31,810 because she was never accepting the status quo. 533 00:26:31,810 --> 00:26:33,747 She was always looking for new opportunities. 534 00:26:33,747 --> 00:26:38,247 She was always pushing to do better and more and faster and bigger, 535 00:26:38,559 --> 00:26:41,434 and was the one who really drove this kind of transformation. 536 00:26:41,434 --> 00:26:44,434 And she did it from within a government bureaucracy. 537 00:26:44,621 --> 00:26:46,183 So it can happen anywhere. 538 00:26:47,433 --> 00:26:49,058 Maybe not in the University of Oxford, that 539 00:26:49,058 --> 00:26:51,496 maybe the only bureaucracy impervious. 540 00:26:51,496 --> 00:26:53,870 I'm just kidding. 541 00:26:53,870 --> 00:26:57,620 And then the third kind, which is sometimes called extra preneur, 542 00:26:57,808 --> 00:27:00,995 are the ones who entrepreneur at the systems level 543 00:27:01,557 --> 00:27:04,057 that sort of go beyond single organization, 544 00:27:04,057 --> 00:27:07,932 whether it's a startup or an incumbent existing organization, and say, actually, 545 00:27:08,369 --> 00:27:12,181 you know, the kinds of problem that we're wanting to address here 546 00:27:12,244 --> 00:27:15,369 is the sort of thing that no single organization can solve on its own. 547 00:27:16,244 --> 00:27:19,243 We have to get a whole bunch of different actors 548 00:27:19,368 --> 00:27:22,681 orchestrated in a way that's going to help address this problem. 549 00:27:22,681 --> 00:27:25,993 We have to find people in different parts of the system 550 00:27:26,368 --> 00:27:29,743 that have the right leverage in the right place to get stuff done. 551 00:27:29,992 --> 00:27:33,992 We need the activists and the pharmaceutical companies 552 00:27:34,180 --> 00:27:39,117 and the, you know, really cutting edge, implementation doctors like Paul Farmer 553 00:27:39,242 --> 00:27:43,991 and the political leaders, which included George W Bush. 554 00:27:44,116 --> 00:27:44,491 Right. 555 00:27:45,929 --> 00:27:48,803 All pointing in the same direction. 556 00:27:48,803 --> 00:27:51,178 And that system, entrepreneurship is another term for this. 557 00:27:51,178 --> 00:27:53,053 So this is what 558 00:27:53,053 --> 00:27:54,553 the actual purpose of this talk is. 559 00:27:54,553 --> 00:27:57,178 Now we're 30 minutes in and I'm just getting to the point. 560 00:27:57,178 --> 00:27:57,865 But here we are. 561 00:27:57,865 --> 00:27:59,865 So I want to talk about systems entrepreneurship. 562 00:27:59,865 --> 00:28:03,177 I take all the things that I've said now and give you an example. 563 00:28:03,365 --> 00:28:06,365 I'm not going to spend a ton of time talking about 564 00:28:06,365 --> 00:28:09,552 systems thinking and systems change and the really technical stuff. 565 00:28:09,552 --> 00:28:12,552 I'm hoping it sounds like you've already had some of that. 566 00:28:12,614 --> 00:28:15,114 So. But feel free to ask questions if anything isn't clear. 567 00:28:15,114 --> 00:28:18,301 What I'd rather do is kind of show you by example 568 00:28:18,301 --> 00:28:21,988 and try to bring this to life, because what I've learned is that systems 569 00:28:21,988 --> 00:28:25,988 change is really easy to talk about, and it's really hard to do. 570 00:28:26,425 --> 00:28:29,675 And a lot of our research work at the school center was really focused on like, 571 00:28:29,675 --> 00:28:32,800 what are practical approaches to trying to shift systems for the better? 572 00:28:32,800 --> 00:28:33,800 How do you do it? 573 00:28:33,800 --> 00:28:36,362 If you're starting out at the beginning of a journey, where do you start? 574 00:28:37,550 --> 00:28:39,237 And it's just not that easy, right? 575 00:28:39,237 --> 00:28:41,987 It's like it's like intangible, almost. 576 00:28:41,987 --> 00:28:43,424 And so we and lots of others 577 00:28:43,424 --> 00:28:46,424 have been engaged and trying to figure out sort of how that works. 578 00:28:47,049 --> 00:28:49,111 So when I talk about system entrepreneurship, 579 00:28:49,111 --> 00:28:51,111 here's just some bits of definition. 580 00:28:51,111 --> 00:28:53,673 There will not be a quiz. You'll have these slides. 581 00:28:53,673 --> 00:28:57,236 I know your brains are tired person or organization 582 00:28:58,173 --> 00:29:01,548 that facilitates change to an entire ecosystem. 583 00:29:02,360 --> 00:29:06,172 By addressing and incorporating all the components and actors that are required. 584 00:29:06,235 --> 00:29:07,110 Not all of them, 585 00:29:07,110 --> 00:29:10,422 but all that are required to move the needle on a particular issue. 586 00:29:10,922 --> 00:29:15,484 So we could do this in the context of a health system or an education system, 587 00:29:16,171 --> 00:29:19,171 or an environmental or an energy system, etc.. 588 00:29:20,859 --> 00:29:24,921 System entrepreneurs move beyond delivering solutions 589 00:29:25,983 --> 00:29:26,296 and think 590 00:29:26,296 --> 00:29:29,295 about and influence the architecture of the system itself. 591 00:29:29,358 --> 00:29:32,733 One tool that we use a lot in systems thinking is something called the iceberg 592 00:29:32,920 --> 00:29:33,608 model. 593 00:29:33,608 --> 00:29:35,920 Some of you are probably familiar with that. 594 00:29:35,920 --> 00:29:37,857 You know, like if you think about the iceberg, 595 00:29:37,857 --> 00:29:41,544 right, you've heard tip of the iceberg, this little bit that's above the water 596 00:29:41,544 --> 00:29:45,419 is represents only a very small piece of the mass of the entire thing. 597 00:29:45,419 --> 00:29:47,856 That's why the Titanic sunk. Right. 598 00:29:47,856 --> 00:29:51,544 And so beneath the surface, that's where a lot of the action is. 599 00:29:51,544 --> 00:29:55,168 And so an iceberg model of a level that's above the surface is called events. 600 00:29:55,418 --> 00:29:58,418 These are the things that are happening that we can see and observe. 601 00:29:58,418 --> 00:30:01,293 And then you have three levels below the surface is kind of a root 602 00:30:01,293 --> 00:30:02,793 cause analysis. 603 00:30:02,793 --> 00:30:06,105 So first you look at the patterns ways you can measure trends 604 00:30:06,105 --> 00:30:09,105 and things like that to see what's happening over time. 605 00:30:09,230 --> 00:30:13,854 Below that you have the structures what are the laws and the policies 606 00:30:13,854 --> 00:30:15,479 and the economic factors 607 00:30:15,479 --> 00:30:19,041 and the power dynamics that make things are the way they are. 608 00:30:19,229 --> 00:30:21,291 What are the rules of the game? 609 00:30:21,291 --> 00:30:24,666 And then even deeper than that, you have the mental models are kind of shared 610 00:30:24,666 --> 00:30:26,228 ways of seeing the world 611 00:30:27,603 --> 00:30:29,103 and what we think of as normal. 612 00:30:29,103 --> 00:30:32,478 And obviously not everybody shares the same mental models about everything. 613 00:30:33,228 --> 00:30:35,915 But that is the sort of deepest level of the system. 614 00:30:35,915 --> 00:30:39,665 And so what I would say is that what social entrepreneurs want to do 615 00:30:40,915 --> 00:30:43,415 is not to, 616 00:30:43,415 --> 00:30:46,414 address the problem superficially, 617 00:30:46,602 --> 00:30:48,789 just treating a patient in a clinic. 618 00:30:48,789 --> 00:30:50,601 Very good and very important. 619 00:30:50,601 --> 00:30:51,476 Tom. Shoes. 620 00:30:51,476 --> 00:30:54,789 For those who are American, you buy a pair of, like, cool canvas shoes 621 00:30:54,789 --> 00:30:56,976 and they give away a pair of shoes to somebody in need. 622 00:30:56,976 --> 00:30:58,038 Somewhere in the world. 623 00:30:58,038 --> 00:30:58,851 I was working in Rwanda. 624 00:30:58,851 --> 00:31:01,163 They call us up every year or two and be like, hey, 625 00:31:01,163 --> 00:31:02,850 can we send you a 40ft container of shoes? 626 00:31:02,850 --> 00:31:04,850 Would you help distribute them? 627 00:31:04,850 --> 00:31:06,725 We'll be like, yeah, no, that'd be great. 628 00:31:06,725 --> 00:31:08,163 There's a lot of people who need shoes here. 629 00:31:09,287 --> 00:31:09,850 But I'd always 630 00:31:09,850 --> 00:31:12,850 have this gnawing sense that, like, 631 00:31:12,912 --> 00:31:15,724 is this really fixing anything? 632 00:31:15,724 --> 00:31:17,724 Because, like, the shoes are going to wear out 633 00:31:17,724 --> 00:31:21,536 and the kid who couldn't go to school because they didn't have shoes today 634 00:31:22,099 --> 00:31:25,599 might not be able to next year unless like, Tom shoes comes along again. 635 00:31:25,724 --> 00:31:29,723 Why can't we understand and think about why we're living in a world 636 00:31:29,723 --> 00:31:32,223 where kids can't go to school because they don't have shoes 637 00:31:32,223 --> 00:31:35,223 in the first place, and address those underlying root causes? 638 00:31:35,223 --> 00:31:35,848 Right? 639 00:31:35,848 --> 00:31:38,598 That's what we're talking about when we talk about systems thinking that's 640 00:31:38,598 --> 00:31:39,785 what kind of the iceberg does. 641 00:31:39,785 --> 00:31:41,285 So it's really going deep 642 00:31:41,285 --> 00:31:45,410 and trying to understand what is the architecture of the status quo. 643 00:31:45,722 --> 00:31:49,784 Why are things the way they are right now, and why is it so hard to change? 644 00:31:50,222 --> 00:31:52,721 Because of status quo? Is is rigid. You know what I mean? 645 00:31:54,159 --> 00:31:57,096 People don't want it to change because often times they're benefiting from it. 646 00:31:57,096 --> 00:32:00,096 So systems entrepreneurs think about that kind of stuff 647 00:32:00,283 --> 00:32:03,283 and act as a as a catalytic force. 648 00:32:03,721 --> 00:32:06,970 What that means is it's not always about doing the thing, 649 00:32:07,720 --> 00:32:12,032 like providing the service or the intervention or the product 650 00:32:12,032 --> 00:32:15,282 or whatever it is about it, and creating 651 00:32:15,282 --> 00:32:18,282 the conditions that enable change. 652 00:32:18,594 --> 00:32:22,032 Sometimes that is bringing the right group of people together. 653 00:32:22,282 --> 00:32:27,344 Sometimes that is a policy change that, maybe incentivizes action 654 00:32:27,719 --> 00:32:31,656 or increases the cost of inaction or something else. 655 00:32:31,843 --> 00:32:33,718 You're doing something that shifts 656 00:32:33,718 --> 00:32:36,718 the dynamics of the whole system, that allows things to happen. 657 00:32:37,718 --> 00:32:38,218 Okay. 658 00:32:38,218 --> 00:32:41,968 So we're wired to think about solutions, right? 659 00:32:42,093 --> 00:32:42,905 We see a problem. 660 00:32:42,905 --> 00:32:45,967 We want to fix it in the systems thinking course 661 00:32:45,967 --> 00:32:49,342 that I taught to all of the MBAs and MBAs for six years. 662 00:32:50,592 --> 00:32:52,154 They you work in teams on 663 00:32:52,154 --> 00:32:56,216 like a sort of big sustainable development channel at different stages of a year. 664 00:32:56,529 --> 00:32:59,404 What I would tell them is that only 20% of your final 665 00:32:59,404 --> 00:33:02,466 mark is based on the solution that you come up with. 666 00:33:02,778 --> 00:33:07,590 80% of your mark is based on your understanding of the system 667 00:33:08,153 --> 00:33:11,153 and what's going on there, and your ability to articulate that. 668 00:33:12,153 --> 00:33:15,152 Because if you just jump to the solution 669 00:33:15,152 --> 00:33:18,152 in ways we all want to do, you'll usually get it wrong. 670 00:33:19,027 --> 00:33:21,527 Or you only get one piece of the puzzle. 671 00:33:21,527 --> 00:33:24,214 And so let's cash, we would say like strike 672 00:33:24,214 --> 00:33:27,464 the word solution from your vocabulary for the next two months. 673 00:33:27,464 --> 00:33:29,901 And every time you have an idea, oh, we could do this. 674 00:33:29,901 --> 00:33:31,464 Write it down on a piece of paper over here. 675 00:33:31,464 --> 00:33:32,588 That's your parking lot. 676 00:33:32,588 --> 00:33:33,651 And now let's go back to 677 00:33:33,651 --> 00:33:36,088 trying to understand what's actually going on in the system. 678 00:33:36,088 --> 00:33:37,901 Right. So it's it's a different way of thinking. 679 00:33:37,901 --> 00:33:40,338 That's why those exact MBAs were going 680 00:33:40,338 --> 00:33:43,650 berserk and really struggling with this at the beginning, because they're, 681 00:33:44,650 --> 00:33:46,400 you know, they're action oriented people. 682 00:33:46,400 --> 00:33:47,212 So it's different. 683 00:33:47,212 --> 00:33:48,212 It's different. Right. 684 00:33:48,212 --> 00:33:51,212 Then we talk about systems thinking, 685 00:33:51,524 --> 00:33:53,149 we've seen this. 686 00:33:53,149 --> 00:33:55,274 It sounds like, right. 687 00:33:55,274 --> 00:33:59,024 We see the parts of the system that were most proximate to. 688 00:34:00,024 --> 00:34:03,399 So if I'm a doctor, I think about a problem, 689 00:34:03,399 --> 00:34:08,023 a health care problem from the level of patient care in a clinic or a hospital. 690 00:34:09,086 --> 00:34:11,023 For example, somebody else 691 00:34:11,023 --> 00:34:14,023 might be a pharmacist, somebody else might be a policy person. 692 00:34:14,210 --> 00:34:16,210 For patients, it's going to be completely different 693 00:34:16,210 --> 00:34:19,147 for community health workers going to market, 694 00:34:19,147 --> 00:34:20,710 for somebody halfway around the world, it's 695 00:34:20,710 --> 00:34:22,959 going to be totally different because their context is different. 696 00:34:22,959 --> 00:34:25,147 We tend to see what's right in front of us, 697 00:34:25,147 --> 00:34:28,147 or we tend to focus on the part of the problem where we have expertise. 698 00:34:28,646 --> 00:34:29,959 You know, I started this. 699 00:34:31,146 --> 00:34:32,521 Some of you must be medical, right? 700 00:34:32,521 --> 00:34:35,083 You know, medical training is like years. 701 00:34:35,083 --> 00:34:37,083 I did three specialties in a public health degree. 702 00:34:37,083 --> 00:34:39,583 I was like in my mid 30s before I got a job. 703 00:34:39,583 --> 00:34:43,083 And so I spent all those years learning stuff, and I knew a lot of stuff. 704 00:34:43,708 --> 00:34:46,270 I knew all about the path of physiology and all the drugs, 705 00:34:46,270 --> 00:34:48,082 everything there was to know about HIV. 706 00:34:48,082 --> 00:34:52,082 And then I got out of a situation where I felt totally, woefully underequipped 707 00:34:52,520 --> 00:34:55,519 to even understand what was going on or do anything useful. 708 00:34:55,957 --> 00:34:58,957 And so what it felt like it'd be useful to do is just like, well, 709 00:34:58,957 --> 00:35:00,206 I'm going to just give medical care. 710 00:35:00,206 --> 00:35:01,331 Then I'm going to start getting patients 711 00:35:01,331 --> 00:35:03,644 and we got to get more drugs here, etc., etc. 712 00:35:03,644 --> 00:35:07,018 but I was just focusing on that one little piece of the puzzle. 713 00:35:07,018 --> 00:35:08,706 That's what this cartoon is all about, right? 714 00:35:10,893 --> 00:35:12,143 So systems thinking is a 715 00:35:12,143 --> 00:35:16,455 way of like retraining your brain to try to look for patterns and new ways. 716 00:35:16,768 --> 00:35:20,892 So commonly you think about moving from linear thinking of cause and effect. 717 00:35:21,267 --> 00:35:24,392 A leads to B leads to C, end 718 00:35:25,079 --> 00:35:27,392 to circular thinking, A leads 719 00:35:27,392 --> 00:35:30,892 to B leads to C leads to a right. 720 00:35:31,079 --> 00:35:33,329 The head of the arrow catches its tail. 721 00:35:33,329 --> 00:35:34,954 We start to see our feedback loops. 722 00:35:34,954 --> 00:35:37,079 That could be, 723 00:35:37,079 --> 00:35:40,078 vicious cycles or virtuous circles. 724 00:35:40,453 --> 00:35:45,515 It could be stabilizing negative feedback loops like the system in this room. 725 00:35:45,515 --> 00:35:47,078 I guess we have an open door right now, 726 00:35:47,078 --> 00:35:48,640 you know, heating and cooling systems, right? 727 00:35:48,640 --> 00:35:49,078 Or negative 728 00:35:49,078 --> 00:35:52,765 feedback systems that are designed to keep you at a comfortable temperature. 729 00:35:53,077 --> 00:35:55,265 And if it gets too hot, the cooling kicks in. 730 00:35:55,265 --> 00:35:57,014 If it gets too cold, the heating kicks. 731 00:35:57,014 --> 00:36:00,452 So it's meant to keep you at a stable equilibrium. 732 00:36:00,452 --> 00:36:03,451 So there's positive feedback loops and negative feedback loops. 733 00:36:03,826 --> 00:36:06,014 Don't have to worry too much about exactly what that means 734 00:36:06,014 --> 00:36:07,514 if your brains are tired right now. 735 00:36:07,514 --> 00:36:10,201 But the point is, this is in the real world, 736 00:36:10,201 --> 00:36:13,138 the way most things happen in technical systems, 737 00:36:14,576 --> 00:36:17,763 linear works in natural systems and social systems. 738 00:36:17,763 --> 00:36:21,200 It tends to be circular, thinking about patterns of cause 739 00:36:21,200 --> 00:36:24,200 and effect in in a circular fashion. 740 00:36:24,575 --> 00:36:27,325 Rather than thinking about the component parts 741 00:36:27,325 --> 00:36:30,012 disconnection, you think about interconnectedness, right? 742 00:36:30,012 --> 00:36:33,512 Scientifically, we do a lot of analysis in systems thinking. 743 00:36:33,512 --> 00:36:34,511 We look at synthesis. 744 00:36:34,511 --> 00:36:37,886 We look at how do all the pieces fit together. 745 00:36:38,699 --> 00:36:39,948 This one is really interesting. 746 00:36:39,948 --> 00:36:44,886 This concept of emergence of systems thinking is like, how do all of the pieces 747 00:36:44,886 --> 00:36:46,885 create something together 748 00:36:46,885 --> 00:36:49,885 that is qualitatively different than the sum of the parts? 749 00:36:50,573 --> 00:36:52,947 Buckminster Fuller, the 750 00:36:52,947 --> 00:36:56,385 whatever thinker, inventor, geodesic dome guy once said, there's 751 00:36:56,385 --> 00:36:59,822 nothing in the caterpillar that tells you it'll become a butterfly. 752 00:37:01,009 --> 00:37:02,884 That's the principle of emergence, right? 753 00:37:02,884 --> 00:37:06,259 You could dissect that little caterpillar, and you never could figure out 754 00:37:06,259 --> 00:37:09,759 by how some day you're going to wake up and that thing is going to be a butterfly, 755 00:37:10,446 --> 00:37:12,696 right? That's the magic of systems. 756 00:37:12,696 --> 00:37:15,633 Rather than thinking about stakeholders in isolation, 757 00:37:15,633 --> 00:37:18,758 what's more interesting is what connects those stakeholders to each other. 758 00:37:19,070 --> 00:37:22,070 What are their relation ships where the flows of information, 759 00:37:22,508 --> 00:37:23,945 where the power dynamics, 760 00:37:25,007 --> 00:37:25,882 which actors are 761 00:37:25,882 --> 00:37:28,882 isolated from the system and maybe don't have a voice. 762 00:37:29,070 --> 00:37:31,632 Right. Those are usually poor people 763 00:37:31,632 --> 00:37:34,444 or other groups that have been excluded or marginalized from the system. 764 00:37:34,444 --> 00:37:37,506 So understanding where the relationships are and are not is really important. 765 00:37:37,756 --> 00:37:40,631 So this is the way, like you've been working on this week, 766 00:37:40,631 --> 00:37:42,568 to start thinking and then training. 767 00:37:42,568 --> 00:37:46,193 This part of your brain is what allows you, along with some tools, 768 00:37:46,443 --> 00:37:48,256 to be able to see problems in a big way. 769 00:37:48,256 --> 00:37:49,943 It takes a lot of patience 770 00:37:49,943 --> 00:37:52,755 and it requires you to sort of turn off the part of your brain 771 00:37:52,755 --> 00:37:56,255 that just wants to go fix it and take time to learn and understand 772 00:37:56,817 --> 00:38:00,630 and try to see and hear a lot of different perspectives. 773 00:38:01,317 --> 00:38:01,567 Right. 774 00:38:01,567 --> 00:38:04,254 You may be talking about an issue that you know a lot about, 775 00:38:04,254 --> 00:38:07,441 and be pretty sure you know what's going on, and it's going to be hard 776 00:38:07,441 --> 00:38:10,441 to hear someone else saying, you know, based on my experience, 777 00:38:10,504 --> 00:38:11,754 this is what this means. 778 00:38:11,754 --> 00:38:13,066 And you have to be able to do that. 779 00:38:15,316 --> 00:38:15,941 So very 780 00:38:15,941 --> 00:38:20,690 briefly, normal innovation, right, is innovation is about value 781 00:38:20,690 --> 00:38:24,690 adding processes of adding new things, new technologies or whatever 782 00:38:25,815 --> 00:38:27,190 normal innovation, what they call here, 783 00:38:27,190 --> 00:38:30,627 parts of innovation is a new way of solving a specific problem. 784 00:38:31,065 --> 00:38:34,689 And usually that involves bringing a new product or a new service to the market. 785 00:38:35,814 --> 00:38:39,001 And you want to be able to steal that because it affects more people. 786 00:38:39,814 --> 00:38:44,501 System innovation starts with the idea stage is, 787 00:38:44,876 --> 00:38:47,876 can we look at the system in a new way? 788 00:38:48,751 --> 00:38:51,688 Everybody's looking at this as a medical problem. 789 00:38:51,688 --> 00:38:55,688 Maybe if we look at it as a poverty problem, that will give us some insights 790 00:38:55,688 --> 00:38:58,187 and some new ways of actually attacking things. 791 00:38:58,187 --> 00:38:58,875 Okay. 792 00:38:58,875 --> 00:39:02,875 And so then ultimately when we do this not I'll bring something to the market. 793 00:39:03,125 --> 00:39:06,812 It's a new way of coordinating different parts of the system together. 794 00:39:07,062 --> 00:39:07,812 That makes sense. 795 00:39:09,124 --> 00:39:09,374 And now 796 00:39:09,374 --> 00:39:13,561 you can do you can shift systems by doing this. 797 00:39:13,561 --> 00:39:14,936 It does happen, right. 798 00:39:14,936 --> 00:39:15,874 Bring things to scale. 799 00:39:15,874 --> 00:39:18,873 Think about, 800 00:39:19,311 --> 00:39:20,873 think about Netflix. 801 00:39:20,873 --> 00:39:24,435 Most of you are probably too young to remember the days 802 00:39:24,435 --> 00:39:27,685 when if you wanted to watch a movie, you had to go to a store 803 00:39:28,060 --> 00:39:30,810 and you had to walk around and look at these shelves and whatever 804 00:39:30,810 --> 00:39:35,247 movies, TVs or tapes they had in stock, that was the movie. 805 00:39:35,247 --> 00:39:39,497 You could watch that thing and you pay some money knowing that 806 00:39:39,497 --> 00:39:42,996 eventually you're going to pay five times more because you want to to about time. 807 00:39:43,434 --> 00:39:46,559 And as long as you had it, nobody else in town could watch that movie. 808 00:39:46,621 --> 00:39:49,496 That was the way that we consumed content, right? 809 00:39:49,496 --> 00:39:51,558 That seems insane right now. 810 00:39:51,558 --> 00:39:55,558 So Netflix came in with a better model, which first was 811 00:39:55,558 --> 00:39:57,370 you can order anything you want online will send it to you 812 00:39:57,370 --> 00:39:59,495 in the middle really fast, keeping for as long as you want, 813 00:39:59,495 --> 00:40:01,432 as long as you're paying your subscription fee. 814 00:40:01,432 --> 00:40:04,245 And then when the technology catches up, we'll just get rid of the TVs 815 00:40:04,245 --> 00:40:05,495 and you can just choose anything. 816 00:40:06,494 --> 00:40:10,182 And that has transformed the way 817 00:40:10,182 --> 00:40:14,556 that our relationship with content, it's changed the way content is produced. 818 00:40:14,556 --> 00:40:19,243 It's brought us to like an insane scale, some good, some bad, obviously, etc. 819 00:40:19,431 --> 00:40:22,368 but that did change that aspect of the call 820 00:40:22,368 --> 00:40:25,368 it the entertainment system or the media system, right? 821 00:40:25,493 --> 00:40:30,305 So a traditional business venture and a new technology in that way 822 00:40:30,680 --> 00:40:34,367 can shift a system at scale, but it's not the only way to do it. 823 00:40:34,617 --> 00:40:38,429 And I would say that the history of interventions 824 00:40:38,429 --> 00:40:41,867 in the so-called like social sector, including health and everything else, 825 00:40:42,117 --> 00:40:43,866 is that this rarely works. 826 00:40:43,866 --> 00:40:46,991 You rarely have a new good idea or app 827 00:40:47,491 --> 00:40:50,178 or something else that can just be scaled 828 00:40:50,178 --> 00:40:53,616 such that it'll fix everything and shift the system. 829 00:40:53,616 --> 00:40:56,990 So it's thinking about how can we organize things in a new way, 830 00:40:57,678 --> 00:41:01,240 oftentimes doing something new or doing something in a new way, 831 00:41:01,240 --> 00:41:05,052 or bringing that breakthrough product like antiretroviral medicines 832 00:41:05,052 --> 00:41:08,052 into a place where it's needed that wasn't accessing it before 833 00:41:08,302 --> 00:41:11,364 is really important, but it's just one piece of the puzzle. 834 00:41:12,052 --> 00:41:14,552 Okay, so let's talk about Rwanda. 835 00:41:14,552 --> 00:41:18,426 Let me go through this story a little quick, 836 00:41:18,739 --> 00:41:23,363 but what I want to do is show how some, aspects of systems 837 00:41:23,363 --> 00:41:26,363 change system innovation or system entrepreneurship, 838 00:41:26,801 --> 00:41:32,863 can really be illustrated by a country that was once the poorest in the world 839 00:41:33,363 --> 00:41:37,112 with, all, almost all public 840 00:41:38,112 --> 00:41:39,737 infrastructure, physical 841 00:41:39,737 --> 00:41:44,112 infrastructure and human infrastructure destroyed, where the life 842 00:41:44,112 --> 00:41:47,986 expectancy from birth was 28 years, 843 00:41:49,549 --> 00:41:50,361 it was older than 28. 844 00:41:50,361 --> 00:41:53,361 In this room, some of us right. 845 00:41:55,611 --> 00:41:58,860 To be, one of the fastest growing 846 00:41:58,860 --> 00:42:02,485 and most widely prosperous countries, though still poor in the world. 847 00:42:02,485 --> 00:42:05,235 It's a remarkable story. 848 00:42:05,235 --> 00:42:07,672 Okay, so Rwanda, that tiny little country, 849 00:42:07,672 --> 00:42:12,109 it's in sort of straddle Central Africa and East Africa, German colony. 850 00:42:12,109 --> 00:42:12,922 So no Germans 851 00:42:12,922 --> 00:42:16,797 actually went there for ten years after they won it in the Berlin Conference. 852 00:42:16,797 --> 00:42:18,609 Then it was a Belgian colony, 853 00:42:18,609 --> 00:42:21,796 and its post-colonial history was a really, was a really tragic one, 854 00:42:22,234 --> 00:42:26,171 living in the 1994 genocide, against the Tutsis 855 00:42:26,171 --> 00:42:29,296 that took a million lives in a country of 7 million people 856 00:42:29,608 --> 00:42:32,608 in 100 days. 857 00:42:32,733 --> 00:42:33,670 And this was that. 858 00:42:33,670 --> 00:42:37,795 And this is a really hard image, to look at, and I apologize for that. 859 00:42:37,795 --> 00:42:41,232 It is also the most 90s magazine cover ever. 860 00:42:41,295 --> 00:42:44,044 There's a little okay, there as well. 861 00:42:44,044 --> 00:42:46,294 This was a thing that I'll move on. 862 00:42:46,294 --> 00:42:49,919 So you have to look at that, that really, really tragic picture 863 00:42:50,544 --> 00:42:53,794 that happens so fast in an era 864 00:42:53,794 --> 00:42:56,793 where we couldn't see everything that was happening every day all at once, 865 00:42:57,231 --> 00:43:01,355 that by the time, like, the media got into Rwanda, it was almost over. 866 00:43:03,293 --> 00:43:06,230 And I remember, I think I was in college at the time was crazy. 867 00:43:06,230 --> 00:43:11,917 So post genocide, Rwanda in 1995, after a rebel army of Rwanda and diaspora 868 00:43:11,917 --> 00:43:15,542 in exile came in and ended the genocide and started a new government. 869 00:43:16,854 --> 00:43:19,854 This was what you would call a failed state, right? 870 00:43:21,416 --> 00:43:24,479 The, the the roots of that violence were deeply rooted, 871 00:43:24,479 --> 00:43:27,978 some in colonial history and political and social causes. 872 00:43:28,416 --> 00:43:31,416 2 million people had been internally displaced in the country. 873 00:43:31,728 --> 00:43:34,540 2 million people had been externally displaced. 874 00:43:34,540 --> 00:43:35,603 A million had been killed. 875 00:43:35,603 --> 00:43:38,103 That's five out of 7 million, right? 876 00:43:38,103 --> 00:43:40,977 Everybody ended up somehow, somewhere else. 877 00:43:40,977 --> 00:43:43,227 If they if they survived at all. 878 00:43:43,227 --> 00:43:46,227 You had a situation where 100,000 people 879 00:43:46,539 --> 00:43:49,289 had allegedly taken another life. 880 00:43:49,289 --> 00:43:53,164 This was not a centralized Nazi style tragedy. 881 00:43:53,164 --> 00:43:57,351 This was a neighbors being exported to kill their neighbors tragedy. 882 00:43:57,538 --> 00:43:59,101 So how do you then deal with 883 00:44:00,351 --> 00:44:03,038 a the criminal justice aspects of things 884 00:44:03,038 --> 00:44:06,725 when you have no courts and no judges and their lawyers? 885 00:44:07,163 --> 00:44:10,600 And how do you deal with like the stitching back the fabric of society 886 00:44:10,600 --> 00:44:11,412 together? 887 00:44:11,412 --> 00:44:14,412 There's no playbook for this at all. 888 00:44:15,725 --> 00:44:19,724 I mean, incredible loss, obviously, of human capital, infrastructure, etc. 889 00:44:19,912 --> 00:44:24,536 most of the doctors, for example, were killed or fled even ten years later 890 00:44:25,474 --> 00:44:27,661 when I arrived and I, 891 00:44:27,661 --> 00:44:30,723 was, registering and things to practice there. 892 00:44:31,786 --> 00:44:36,285 I got my, my membership card for the Rwanda Pediatrician Society. 893 00:44:36,723 --> 00:44:41,285 And, you know, up in the corner above my name, it said, number seven. 894 00:44:41,597 --> 00:44:44,285 And I was like, hey, cool. I'm like James Bond. 895 00:44:44,285 --> 00:44:46,222 And then I, they asked the lady at the, 896 00:44:46,222 --> 00:44:49,722 at the, at the desk in their office and like, asked me what I think it means. 897 00:44:50,159 --> 00:44:53,159 And she said, sir, you are the seventh registered 898 00:44:53,159 --> 00:44:57,284 pediatrician in Rwanda, which at the time was a country of about 11 million people. 899 00:44:58,409 --> 00:45:00,221 And she said 900 00:45:00,221 --> 00:45:03,471 and three of them were working in NGOs and ones in the ministry. 901 00:45:05,096 --> 00:45:06,783 So you think about the number of pediatricians 902 00:45:06,783 --> 00:45:11,220 for the 50% of the population were under 15, right? 903 00:45:11,220 --> 00:45:13,282 For the 5 million kids. 904 00:45:13,282 --> 00:45:15,532 So that's like the situation, right? 905 00:45:15,532 --> 00:45:17,470 You saw spikes and level of poverty and disease 906 00:45:17,470 --> 00:45:20,032 because diseases thrive on social faultlines. 907 00:45:20,032 --> 00:45:21,094 Right? 908 00:45:21,094 --> 00:45:24,032 HIV have been weaponized for sexual violence, 909 00:45:24,032 --> 00:45:27,469 tuberculosis runs rampant, cholera, etc., etc. 910 00:45:27,719 --> 00:45:31,593 and perversely, Rwanda became the lowest recipient of foreign aid 911 00:45:32,281 --> 00:45:36,656 in the Elamite sea world at that time because people just ate 912 00:45:36,656 --> 00:45:41,218 all the cameras were going to the refugee camps in DRC and Burundian elsewhere. 913 00:45:41,218 --> 00:45:42,280 So that's where the attention went. 914 00:45:42,280 --> 00:45:45,030 That's where the money went, even though those who had perpetrated 915 00:45:45,030 --> 00:45:49,342 the genocide were in those camps, and they just felt like there was no point 916 00:45:50,779 --> 00:45:51,154 like, this 917 00:45:51,154 --> 00:45:54,154 is there's this is not a recoverable situation. 918 00:45:54,967 --> 00:45:57,966 So that was the that was the story as it started. 919 00:45:59,591 --> 00:46:02,403 Where it went then was a, 920 00:46:02,403 --> 00:46:06,028 I think, a slow effort first at stabilization, 921 00:46:06,903 --> 00:46:11,840 at rebuilding everything from the ground up, not just physical infrastructure. 922 00:46:11,840 --> 00:46:15,215 I mean, the parliament building was not habitable and safe. 923 00:46:15,215 --> 00:46:17,340 There's still they kept when they renovated the one 924 00:46:17,340 --> 00:46:20,340 wall of the Parliament building with all of the bullet holes, 925 00:46:20,465 --> 00:46:23,464 just as to when you drive by or walk by, you can still see that, 926 00:46:23,714 --> 00:46:26,152 but when they constituted a new parliament, they met, 927 00:46:26,152 --> 00:46:29,526 like outdoors in a tent, because there wasn't a place to go. 928 00:46:29,526 --> 00:46:32,276 But like, hey, you got to get on with business, right? 929 00:46:32,276 --> 00:46:36,651 What you see, though, is, is a leadership and a very strong, 930 00:46:37,338 --> 00:46:39,651 political will, you know, a desire 931 00:46:39,651 --> 00:46:42,650 for action, for accountability, etc.. 932 00:46:43,088 --> 00:46:44,650 This probably the most important thing. 933 00:46:44,650 --> 00:46:46,087 I'll talk about this in a moment. 934 00:46:46,087 --> 00:46:50,025 Equity oriented national policies effectively 935 00:46:51,962 --> 00:46:52,462 what the 936 00:46:52,462 --> 00:46:55,712 leadership in Rwanda did, if you wanted to sort of diagnose 937 00:46:56,399 --> 00:46:59,711 what happened in 1994 and all the years leading up to it, 938 00:46:59,711 --> 00:47:03,149 what were the conditions that made violence at that scale possible? 939 00:47:04,274 --> 00:47:06,648 It was largely 940 00:47:06,648 --> 00:47:11,085 that in situations of desperate poverty, you had entrenched, 941 00:47:11,085 --> 00:47:14,085 reified inequalities. 942 00:47:15,898 --> 00:47:18,897 And unless that was addressed, 943 00:47:19,085 --> 00:47:22,085 there would always be risk of a further descent into violence. 944 00:47:22,335 --> 00:47:26,522 And the flip side of that is if everyone's lives are getting better, 945 00:47:27,397 --> 00:47:30,834 or they have some hope for the future and some kind of opportunity. 946 00:47:32,959 --> 00:47:35,896 They'll be a lot less likely to be convinced 947 00:47:35,896 --> 00:47:38,958 or coerced to turn against their neighbors again in the future, right? 948 00:47:38,958 --> 00:47:40,833 Or to hate the other or whatever. 949 00:47:40,833 --> 00:47:45,708 So then, like access to health care becomes a national security imperative. 950 00:47:45,708 --> 00:47:48,707 Access to education becomes a national security imperative, right? 951 00:47:48,707 --> 00:47:52,770 So because of that, like the urgency of things was different, 952 00:47:52,895 --> 00:47:55,894 what they also did was literally ID write a new constitution 953 00:47:55,894 --> 00:48:00,269 because its previous constitution was bad, and they wrote it into the Constitution. 954 00:48:00,769 --> 00:48:03,769 So then if you're working in the government 955 00:48:03,769 --> 00:48:07,206 and I did, you are constitutionally obligated 956 00:48:07,893 --> 00:48:11,768 to effectively have an equity agenda in the work that you do. 957 00:48:12,393 --> 00:48:15,330 You sign performance contracts in Rwanda when you're in a 958 00:48:15,330 --> 00:48:17,643 any kind of elected office or senior positions. 959 00:48:17,643 --> 00:48:21,142 When I was, I was appointed the chair of the Rwanda Biomedical Center, 960 00:48:21,142 --> 00:48:25,455 which is like the implementation agency for the health care system in Rwanda. 961 00:48:25,955 --> 00:48:28,079 And had signed a performance contract. 962 00:48:28,079 --> 00:48:30,392 So, like with the president's public, 963 00:48:30,392 --> 00:48:33,016 you have to say these are my performance goals for the year. 964 00:48:33,016 --> 00:48:35,266 And there's an independent commission 965 00:48:35,266 --> 00:48:38,828 that goes around a couple times a year and scores. 966 00:48:38,828 --> 00:48:41,703 You on how well you've achieved your objectives. 967 00:48:41,703 --> 00:48:45,765 This is like every mayor, every governor, all the people, ministers, etc. 968 00:48:46,203 --> 00:48:47,703 and it's published for everybody. 969 00:48:47,703 --> 00:48:49,203 It's like on the radio once a year. 970 00:48:49,203 --> 00:48:52,265 They're like, okay, and now for the governor's list 971 00:48:52,390 --> 00:48:55,265 and the 30 governors in the country, so-and-so 972 00:48:55,265 --> 00:48:58,327 in this district scored highest. 973 00:48:58,514 --> 00:49:01,014 Unfortunately, this guy scored lowest. 974 00:49:01,014 --> 00:49:02,014 And it's like a sport. 975 00:49:02,014 --> 00:49:04,826 And then people go crazy and like, I doesn't get reelected. 976 00:49:04,826 --> 00:49:06,326 People get voted. Cetera. 977 00:49:06,326 --> 00:49:11,138 One thing you have to do constitutionally is have an equity agenda. 978 00:49:11,138 --> 00:49:14,138 So if you're a governor and you're in charge of the district, 979 00:49:14,701 --> 00:49:17,450 you have to identify 980 00:49:17,450 --> 00:49:21,638 the most vulnerable communities in your district and say, this is our plan 981 00:49:21,825 --> 00:49:26,137 to materially improve the situation for families in this particular area. 982 00:49:26,950 --> 00:49:28,512 You can't not do that. 983 00:49:28,512 --> 00:49:30,324 So it's baked in. 984 00:49:30,324 --> 00:49:32,012 And this was really, really important. 985 00:49:33,512 --> 00:49:35,636 And they turn things around and convince 986 00:49:35,636 --> 00:49:39,386 a lot of people to divert a lot of aid into Rwanda. 987 00:49:39,386 --> 00:49:42,198 And they used it really effectively and make out a lot more 988 00:49:42,198 --> 00:49:43,198 because they're actually doing 989 00:49:43,198 --> 00:49:46,261 what they said they were going to do because of stuff like this. 990 00:49:47,136 --> 00:49:50,135 And so they went from being the lowest recipient of national aid 991 00:49:50,198 --> 00:49:53,198 to capital, one of the highest in about a ten year period. 992 00:49:54,385 --> 00:49:56,135 So we came in this is Paul Farmer. 993 00:49:56,135 --> 00:49:59,072 For those who know, partners in health are mountains beyond mountains. 994 00:49:59,072 --> 00:50:02,134 The late Paul Farmer, a younger me, 995 00:50:02,822 --> 00:50:04,697 who's a friend and mentor and founder of Partners Now, 996 00:50:04,697 --> 00:50:07,696 which is the group that I worked with from my medical training, 997 00:50:07,884 --> 00:50:10,884 all the way through, the time I came here. 998 00:50:11,071 --> 00:50:16,008 So this is when we started in Rwanda and we were invited by the government to, 999 00:50:17,133 --> 00:50:19,570 to help to use 1000 00:50:19,570 --> 00:50:23,070 all the new HIV money that was suddenly there in 2003, 1001 00:50:23,820 --> 00:50:28,195 to not only introduce access to HIV care for those who needed it, 1002 00:50:28,882 --> 00:50:32,507 but to use that as a way to actually rebuild the health system. 1003 00:50:33,382 --> 00:50:35,944 Because Paul had been doing that in Haiti for a number of years, 1004 00:50:35,944 --> 00:50:38,944 and the government said, we love that. 1005 00:50:39,444 --> 00:50:40,881 Could you do the same thing here? 1006 00:50:40,881 --> 00:50:43,881 But instead of doing it over 20 years, could we do it in like five years? 1007 00:50:44,256 --> 00:50:48,193 And the principle is if you try to think about what it takes to give good care 1008 00:50:48,193 --> 00:50:51,693 for a chronic disease like HIV, it's not just the pills, right? 1009 00:50:52,755 --> 00:50:54,255 You need to have the infrastructure. 1010 00:50:54,255 --> 00:50:55,943 You need to have the health professionals. 1011 00:50:55,943 --> 00:50:58,067 You need to have the supply chains. 1012 00:50:58,067 --> 00:51:00,942 You need to have the electricity and the diagnostic capabilities 1013 00:51:00,942 --> 00:51:03,942 and the medical records and the information systems. 1014 00:51:04,067 --> 00:51:06,567 And you'd have financial access. 1015 00:51:06,567 --> 00:51:10,254 All of those things are the same things you would need to treat diabetes 1016 00:51:11,254 --> 00:51:11,941 or high blood 1017 00:51:11,941 --> 00:51:15,253 pressure or heart disease or any number of other things. 1018 00:51:15,253 --> 00:51:17,503 Right. Those are the makings of a health care system. 1019 00:51:17,503 --> 00:51:20,191 So if you're smart about how you invest 1020 00:51:20,191 --> 00:51:23,440 those resources, you can use that to do a whole lot of other stuff. 1021 00:51:23,815 --> 00:51:27,065 Because 3% of the population had HIV, that was a lot of people, 1022 00:51:27,065 --> 00:51:30,065 but 97% had other stuff, right? 1023 00:51:30,127 --> 00:51:31,127 So it was about 1024 00:51:31,127 --> 00:51:34,752 leveraging the vertical investment to actually try to build a system. 1025 00:51:35,002 --> 00:51:38,689 And we started in two of the districts that were the where the worst off, 1026 00:51:38,939 --> 00:51:41,001 in the country, including this place called Rivervale, 1027 00:51:41,001 --> 00:51:44,251 which was a town that had been like a Belgian mining 1028 00:51:44,251 --> 00:51:47,313 town for coltan and some other rare earth minerals. 1029 00:51:47,313 --> 00:51:52,188 There was a hospital that was built there in the 50s, by Belgian colonists, 1030 00:51:52,188 --> 00:51:56,188 for the miners, by Belgians, for Belgians, and then fell into disrepair. 1031 00:51:56,875 --> 00:51:59,125 In the in the years and decades since. 1032 00:51:59,125 --> 00:52:01,562 Once the Japanese came in and they renovated it 1033 00:52:01,562 --> 00:52:06,437 and that kind of went away again and we found, like genocide era graffiti 1034 00:52:06,437 --> 00:52:08,874 inside the operating theaters and things from families 1035 00:52:08,874 --> 00:52:12,561 who were living in squatting there and families living in conditions 1036 00:52:12,749 --> 00:52:15,874 something like, like this, where you have this kind of 1037 00:52:15,874 --> 00:52:19,998 we call triple burden of extreme poverty, high burden of disease. 1038 00:52:19,998 --> 00:52:23,748 Obviously, those things are connected and lack of access to health care services 1039 00:52:23,748 --> 00:52:27,123 because of lack of financial means, because the nearest health center 1040 00:52:27,123 --> 00:52:30,747 was sometimes, you know, eight, ten, 12 hours walk away 1041 00:52:31,247 --> 00:52:33,997 or a boat trip away or what have you, right. 1042 00:52:33,997 --> 00:52:38,809 Physical barriers, financial barriers, social barriers for some groups, etc.. 1043 00:52:40,122 --> 00:52:41,872 And, and so what 1044 00:52:41,872 --> 00:52:45,496 we started to do was working only in the public sector. 1045 00:52:45,684 --> 00:52:49,558 So we, we came in with resources that were from the Clinton Foundation, 1046 00:52:49,558 --> 00:52:52,058 from the Global Fund, you know, kind of some of the 1047 00:52:52,058 --> 00:52:55,245 what became the usual suspects in this space as well as a lot of private 1048 00:52:55,245 --> 00:52:59,370 donors, but funneling all that into public sector infrastructure. 1049 00:52:59,370 --> 00:53:01,307 So there's no 1050 00:53:01,307 --> 00:53:03,370 partners in health hospital anywhere in the world. 1051 00:53:03,370 --> 00:53:07,744 There are district hospitals and referral hospitals and health centers. 1052 00:53:07,932 --> 00:53:10,494 But the idea is we work in partnership. 1053 00:53:10,494 --> 00:53:11,807 It gets built. 1054 00:53:11,807 --> 00:53:14,994 The day the ribbon is cut, the keys are handed over to, 1055 00:53:15,744 --> 00:53:17,181 to the sort of local authorities. 1056 00:53:17,181 --> 00:53:20,368 And then we work sort of side by side to do that, and did so in a way 1057 00:53:20,368 --> 00:53:23,681 that is not like rocket science in terms of how a health system is organized. 1058 00:53:24,681 --> 00:53:27,618 But use district hospitals as hubs in communities 1059 00:53:27,618 --> 00:53:30,868 with a network of health centers that provide it, you know, primary 1060 00:53:30,868 --> 00:53:34,680 care, urgent care services, and then like minor emergency services, 1061 00:53:34,992 --> 00:53:38,867 and then, importantly, an army of community health workers 1062 00:53:39,304 --> 00:53:43,804 to in every neighborhood or village in the entire country. 1063 00:53:43,804 --> 00:53:45,804 So we're talking about 50,000 1064 00:53:45,804 --> 00:53:49,304 elected by their peers in the community and then trained and paid. 1065 00:53:49,804 --> 00:53:53,491 What that meant was that in every community, even in really remote places, 1066 00:53:53,678 --> 00:53:57,865 you have eyes and ears who are there, who can identify kids who aren't thriving, 1067 00:53:58,053 --> 00:54:01,053 women who are maybe recently pregnant, 1068 00:54:01,678 --> 00:54:04,490 others who need help, who can monitor HIV 1069 00:54:04,490 --> 00:54:07,677 patients or cancer patients with their ongoing treatment, etc.. 1070 00:54:08,240 --> 00:54:12,239 And can be like living links to these health facilities was especially important 1071 00:54:12,239 --> 00:54:15,239 when the infrastructure was poor and they were really far away, but 1072 00:54:15,239 --> 00:54:18,801 a huge value add to the health care system. 1073 00:54:19,364 --> 00:54:23,676 Not as in so many places, community health workers are like a cheap 1074 00:54:23,676 --> 00:54:26,801 and bad replacement for a failing health care system. 1075 00:54:27,113 --> 00:54:31,925 Here, I think really critical to professionalized adjuncts, to the system. 1076 00:54:32,113 --> 00:54:37,175 And so we started this, in the two districts and ultimately built 1077 00:54:37,487 --> 00:54:40,487 what became kind of we thought of these as, 1078 00:54:41,299 --> 00:54:44,862 as sort of model districts or innovation hubs 1079 00:54:45,112 --> 00:54:47,611 that would then be kind of like learning laboratories 1080 00:54:47,611 --> 00:54:49,924 for the rest of the health system in the country. 1081 00:54:49,924 --> 00:54:53,049 So, for example, after a few years, the the then 1082 00:54:53,049 --> 00:54:56,236 Minister of Health called me into his office and said, 1083 00:54:58,111 --> 00:54:59,048 we're going eight years you. 1084 00:54:59,048 --> 00:55:00,423 Which means Doctor Jesus. 1085 00:55:00,423 --> 00:55:01,923 That was my nickname in Rwanda. 1086 00:55:01,923 --> 00:55:04,923 Is that longer hair, doctor? Jesus. 1087 00:55:05,048 --> 00:55:06,547 Thank you for your support. 1088 00:55:06,547 --> 00:55:10,547 As you know, our HIV program now is the best in the world, right? 1089 00:55:10,735 --> 00:55:12,484 And this is true literally outcomes. 1090 00:55:12,484 --> 00:55:16,672 Much better than my patients at my HIV clinic in Boston at the time. 1091 00:55:18,047 --> 00:55:20,296 You know, we have these results. 1092 00:55:20,296 --> 00:55:21,734 The funders are happy. 1093 00:55:21,734 --> 00:55:23,109 The patients are doing well. 1094 00:55:23,109 --> 00:55:25,608 We think we've got it. 1095 00:55:25,608 --> 00:55:29,046 But if you know, our population is suffering from diabetes, 1096 00:55:29,233 --> 00:55:32,045 from heart disease, from cancer, we still have premature 1097 00:55:32,045 --> 00:55:35,045 babies that are dying, etc., etc. 1098 00:55:35,233 --> 00:55:37,857 there is no global funds for maternal health. 1099 00:55:37,857 --> 00:55:40,795 There's no global fund for non-communicable diseases. 1100 00:55:40,795 --> 00:55:42,482 And we work together to figure out 1101 00:55:42,482 --> 00:55:45,482 how to do some of the same things with a lot less resources. 1102 00:55:45,669 --> 00:55:48,857 And so we would shift the kind of work that we were focusing on, 1103 00:55:49,482 --> 00:55:52,419 bringing the access to, you know, Harvard Medical School, 1104 00:55:52,419 --> 00:55:54,356 the School of Public Health, and the research 1105 00:55:54,356 --> 00:55:58,168 and the training and everything else to then say, okay, let's start an initiative 1106 00:55:58,481 --> 00:55:59,856 to try to eliminate, 1107 00:56:01,231 --> 00:56:02,668 infant mortality 1108 00:56:02,668 --> 00:56:05,793 through sort of quality improvement initiatives and doing what works well. 1109 00:56:05,855 --> 00:56:08,230 So it was constantly about giving and taking, 1110 00:56:08,230 --> 00:56:11,230 evolving and shifting with what the kind of disease burdens were, 1111 00:56:11,230 --> 00:56:14,355 and then building a health system, brick by brick, that could do all the things 1112 00:56:14,355 --> 00:56:17,354 that you want the health system to do. 1113 00:56:18,917 --> 00:56:19,854 And I'm going 1114 00:56:19,854 --> 00:56:22,854 through a complex and long story really quickly, 1115 00:56:23,041 --> 00:56:27,353 but I want to just reflect on or kind of give to you some. 1116 00:56:27,791 --> 00:56:29,728 I call them here systemic interventions. 1117 00:56:29,728 --> 00:56:33,041 I think there were principles and approaches of the work that we did 1118 00:56:33,041 --> 00:56:37,790 and shared work all the way through that I think were important in what was, 1119 00:56:39,415 --> 00:56:41,727 I mean, it was rebuilding a system which is a little bit different 1120 00:56:41,727 --> 00:56:43,540 than shifting a system, you know what I mean? Like, 1121 00:56:43,540 --> 00:56:46,852 there's some advantages and disadvantages to almost nothing to start with. 1122 00:56:47,164 --> 00:56:50,164 The first one, and this is really simple, was investing 1123 00:56:50,164 --> 00:56:54,101 in the actual system capabilities and the infrastructure of the system. 1124 00:56:54,664 --> 00:56:55,789 This doesn't happen very much. 1125 00:56:55,789 --> 00:56:57,789 Whether that's research, collaborations 1126 00:56:57,789 --> 00:57:01,226 where you have to find like a local professor to be your co-pi, 1127 00:57:01,476 --> 00:57:04,663 but they don't have the administrative support, all the other stuff that you do, 1128 00:57:05,350 --> 00:57:06,663 it's not going to sort of change anything. 1129 00:57:06,663 --> 00:57:10,288 So here we talk about staff stuff, space and systems. 1130 00:57:11,100 --> 00:57:14,287 That could be information systems, supply chains, etc. 1131 00:57:14,475 --> 00:57:17,974 actually investing in what we call health system readiness. 1132 00:57:17,974 --> 00:57:22,037 So we would sort of develop standards and say the starting point 1133 00:57:22,224 --> 00:57:25,911 is that every facility is going to meet this level of standards. 1134 00:57:25,911 --> 00:57:29,599 They're going to have all the basics in terms of personnel and training 1135 00:57:29,786 --> 00:57:32,223 and infrastructure and stuff. 1136 00:57:32,223 --> 00:57:37,223 And then we're going to focus on quality and process improvements and ongoing stuff 1137 00:57:37,410 --> 00:57:38,598 so that we can actually improve 1138 00:57:38,598 --> 00:57:41,473 the quality of what's happening and build from there. 1139 00:57:41,473 --> 00:57:44,910 The second thing was complimenting 1140 00:57:45,535 --> 00:57:48,784 doing the work, which is doing health care, 1141 00:57:48,847 --> 00:57:51,847 patient care with, investments 1142 00:57:51,847 --> 00:57:55,784 in training and education and capacity building. 1143 00:57:55,784 --> 00:57:58,784 And that led to a massive initiative where we once 1144 00:57:58,784 --> 00:58:02,033 went to Pep far, in the US and said, 1145 00:58:03,158 --> 00:58:05,471 and this was I said, we've this is the Minister of Health time. 1146 00:58:05,471 --> 00:58:09,095 Look, we've met all our targets and you have committed X 1147 00:58:09,095 --> 00:58:12,595 amount to us over the next several years, which is great. 1148 00:58:13,033 --> 00:58:17,720 We think the best way to build for the long term would be to take 100 million 1149 00:58:17,720 --> 00:58:21,782 of that money that you've committed, and instead of buying Aids drugs 1150 00:58:21,782 --> 00:58:24,032 and doing the usual stuff we've been doing, 1151 00:58:24,032 --> 00:58:26,969 we want to invest it in creating training programs for 1152 00:58:26,969 --> 00:58:30,844 one of the specialist doctors and nurses, because we have five pediatricians 1153 00:58:30,844 --> 00:58:34,406 and one psychiatrist and no orthopedic surgeons, etc., 1154 00:58:34,718 --> 00:58:38,593 and that then built up a program where we partnered with a bunch of U.S. 1155 00:58:38,593 --> 00:58:40,155 universities and built training programs. 1156 00:58:40,155 --> 00:58:44,155 So there now are plastic surgeons and oncologists, etc., in Rwanda 1157 00:58:44,468 --> 00:58:45,592 building for the long term. 1158 00:58:45,592 --> 00:58:48,592 Those are now training the next generation, etc.. 1159 00:58:49,092 --> 00:58:53,342 So the idea that when you mix service delivery with training and research, 1160 00:58:53,342 --> 00:58:56,967 you create these virtuous cycles of kind of positive learning and improvement, 1161 00:58:59,279 --> 00:59:02,279 a bunch of programs to address the social determinants of health. 1162 00:59:02,529 --> 00:59:06,528 These could be programs that would help, kids have access to school. 1163 00:59:07,653 --> 00:59:11,028 Food security programs that might do agriculture training, 1164 00:59:11,528 --> 00:59:12,340 and things like that. 1165 00:59:12,340 --> 00:59:14,028 Economic development programs. 1166 00:59:14,028 --> 00:59:16,152 Every time we built a new facility, 1167 00:59:16,152 --> 00:59:19,902 it was built by and for and with the local communities. 1168 00:59:19,902 --> 00:59:23,214 So we have our own engineer and the social worker do all the hiring. 1169 00:59:24,214 --> 00:59:28,464 So, adults age orphans, single moms, etc. 1170 00:59:28,464 --> 00:59:29,089 would be hired 1171 00:59:29,089 --> 00:59:33,026 and then trained to be masons and tailors and welders and things like that. 1172 00:59:33,526 --> 00:59:36,526 So actually creating jobs and skills in the, in the community, 1173 00:59:38,401 --> 00:59:42,213 I talked about this already and I talked about the public sector partnership. 1174 00:59:42,275 --> 00:59:44,213 And I think the reasons that are really important. Right. 1175 00:59:44,213 --> 00:59:48,587 Number one, you're funneling private capital into public infrastructure. 1176 00:59:50,400 --> 00:59:51,400 Second, there was 1177 00:59:51,400 --> 00:59:55,149 investment in working alongside and I guess 1178 00:59:55,149 --> 00:59:59,274 building the capacity, though I hate that term of public sector leaders. 1179 00:59:59,274 --> 01:00:00,836 So whoever was in charge 1180 01:00:00,836 --> 01:00:04,586 of noncommunicable diseases with partners in health would effectively be seconded 1181 01:00:04,586 --> 01:00:07,586 to the head of non-communicable diseases and the Ministry of Health, 1182 01:00:07,648 --> 01:00:10,086 and they'd be working together and they'd get to come to Harvard and do 1183 01:00:10,086 --> 01:00:13,085 courses and learn from researchers, etc., etc.. 1184 01:00:13,210 --> 01:00:16,773 And so over time, that helps to build the capability of the system itself. 1185 01:00:17,273 --> 01:00:21,272 And then finally, and most importantly, is using the public sector to scale. 1186 01:00:21,585 --> 01:00:22,647 And this is a really important 1187 01:00:22,647 --> 01:00:26,459 strategic decision that we made after going from 2 to 3 districts. 1188 01:00:26,459 --> 01:00:28,772 So it's like, okay, now do we go to four? 1189 01:00:28,772 --> 01:00:30,397 But there's 30. 1190 01:00:30,397 --> 01:00:34,896 And so instead the idea was can we create these innovation hubs, 1191 01:00:34,896 --> 01:00:40,333 these models that can test out new service delivery innovations like a 1192 01:00:41,583 --> 01:00:43,833 infant mortality reduction program? 1193 01:00:43,833 --> 01:00:47,395 And then if and when it works, roll it out to the rest of the country 1194 01:00:47,395 --> 01:00:49,708 through the public sector, and they can engage other donors 1195 01:00:49,708 --> 01:00:52,707 and other partners to help implement where necessary. 1196 01:00:52,832 --> 01:00:56,644 But what we started here and learned can then be done everywhere else. 1197 01:00:56,644 --> 01:00:59,832 We've got a training hub to do it in that ultimately 1198 01:01:00,832 --> 01:01:04,894 is what led to, which I alluded to before. 1199 01:01:04,894 --> 01:01:08,706 This is a really old graph, but in the Washington Post in 2013, 1200 01:01:08,706 --> 01:01:10,456 it was the graph of the year. 1201 01:01:10,456 --> 01:01:11,518 So I still show it. 1202 01:01:11,518 --> 01:01:14,206 This is, child mortality, right? 1203 01:01:14,206 --> 01:01:15,768 Under-five mortality. 1204 01:01:15,768 --> 01:01:20,393 Actually, so, this is, you may know, is considered one of the best 1205 01:01:20,393 --> 01:01:24,205 single indicators of the overall performance of a health system. 1206 01:01:24,267 --> 01:01:24,517 Right? 1207 01:01:24,517 --> 01:01:27,517 So it's how many the fraction of kids out of a thousand would die 1208 01:01:27,517 --> 01:01:28,829 before their fifth birthday. 1209 01:01:30,954 --> 01:01:31,392 And you can see 1210 01:01:31,392 --> 01:01:34,516 after the genocide in Rwanda that spiked to 275. 1211 01:01:34,516 --> 01:01:38,891 So like over 1 in 4, practically 1 in 3 kids, we're not making it to H5. 1212 01:01:39,454 --> 01:01:42,203 This is the sub-Saharan trend and this is the rest of the world 1213 01:01:42,203 --> 01:01:45,453 average by 2012. 1214 01:01:45,453 --> 01:01:46,953 At the time we did the study, 1215 01:01:46,953 --> 01:01:51,453 it had basically dropped far below the sub-Saharan African, average 1216 01:01:51,453 --> 01:01:55,015 and down to the, the mean for the rest of the world. 1217 01:01:55,265 --> 01:01:58,077 And, it was continuing to sort of drop from there. 1218 01:01:58,077 --> 01:02:01,889 This is the steepest, this and many others were the, 1219 01:02:02,452 --> 01:02:05,889 steepest declines and premature mortality ever recorded 1220 01:02:06,389 --> 01:02:10,951 anywhere in the world at any time, in at least recorded history, 1221 01:02:11,138 --> 01:02:14,138 more than the Asian Tigers in the 90s, in China 1222 01:02:14,138 --> 01:02:17,263 in the 80s and so many other sort of economic miracles, etc. 1223 01:02:17,575 --> 01:02:22,200 life expectancy doubled over a just over the 15 year period. 1224 01:02:23,637 --> 01:02:25,137 It's still a very poor country. 1225 01:02:25,137 --> 01:02:29,325 But what's important is that the GDP tripled during this time. 1226 01:02:29,824 --> 01:02:34,262 And this is really weird, but this is what's called a growth incidence curve. 1227 01:02:34,262 --> 01:02:37,136 So the 99% is that is the top 1%. 1228 01:02:37,136 --> 01:02:40,324 These are the so-called 1%, if you will, of, 1229 01:02:40,761 --> 01:02:43,511 you know, of wealth, the richest 1%. 1230 01:02:43,511 --> 01:02:45,136 This is the poorest 1%. 1231 01:02:45,136 --> 01:02:47,136 This is the share of economic growth. 1232 01:02:47,136 --> 01:02:48,261 So I want you to understand 1233 01:02:48,261 --> 01:02:51,698 here is as the economy was like, growing really fast, what usually happens 1234 01:02:52,010 --> 01:02:56,322 there's there's a bubble here where the well-off get better off. 1235 01:02:56,635 --> 01:02:56,947 Right. 1236 01:02:56,947 --> 01:02:58,260 The rich get richer, 1237 01:02:58,260 --> 01:03:02,134 and then you hope some of that trickles down because of this equity agenda, 1238 01:03:02,134 --> 01:03:06,822 because the policies were pro-poor and there was accountability for that. 1239 01:03:07,134 --> 01:03:10,571 The vast majority of economic growth benefited the poorest 20% 1240 01:03:10,571 --> 01:03:12,759 of the population. And a million people, 1241 01:03:14,133 --> 01:03:14,946 brought themselves out 1242 01:03:14,946 --> 01:03:17,946 of extreme poverty during this time period. 1243 01:03:18,008 --> 01:03:22,133 So Paul Collier, who's, you know, here, in Oxford, a very famous development 1244 01:03:22,133 --> 01:03:25,508 economist, he came we published some of these reports as like 2014. 1245 01:03:26,382 --> 01:03:29,695 He called this the development happen and said this combination of rapid 1246 01:03:29,695 --> 01:03:33,382 and sustained economic growth, dramatic improvements in health outcomes 1247 01:03:33,757 --> 01:03:37,382 and poverty reduction, with decreases in income inequality 1248 01:03:38,819 --> 01:03:41,819 was something that had not been done anywhere 1249 01:03:41,819 --> 01:03:44,818 ever before in his in his knowledge. 1250 01:03:45,193 --> 01:03:46,193 So briefly. 1251 01:03:46,193 --> 01:03:48,881 And then we're down here. 1252 01:03:48,881 --> 01:03:51,255 We then was to get all these people from all over 1253 01:03:51,255 --> 01:03:54,818 Africa and elsewhere coming to be like, okay, what's in the secret sauce? 1254 01:03:54,818 --> 01:03:55,630 How can we do this? 1255 01:03:55,630 --> 01:03:59,255 I'm like sending delegations from other ministries of health for study tours. 1256 01:04:00,192 --> 01:04:01,130 And we're thinking to ourselves, 1257 01:04:01,130 --> 01:04:04,692 will a study tour like following around your counterparts for a week 1258 01:04:05,067 --> 01:04:08,692 in Rwanda is not really going to help, make that happen. 1259 01:04:08,692 --> 01:04:10,566 And we sort of thought a lot about what 1260 01:04:11,566 --> 01:04:13,504 what it would take to sort of take some of these lessons 1261 01:04:13,504 --> 01:04:16,503 and grow from here, because one that's a little country in a really big world, 1262 01:04:16,941 --> 01:04:18,441 that has a long ways to go. 1263 01:04:18,441 --> 01:04:21,441 And so we, as I hinted at earlier, 1264 01:04:21,941 --> 01:04:26,253 built a university at the site of actually one of those hospitals that was pictured 1265 01:04:26,253 --> 01:04:29,252 earlier called University of Global Health Equity. 1266 01:04:29,252 --> 01:04:31,377 We launched it in 1267 01:04:31,377 --> 01:04:34,440 we cooked up the idea in 2013 involves 1268 01:04:34,440 --> 01:04:39,939 a great deal of wine and a, failed, failed relationship with, 1269 01:04:40,314 --> 01:04:45,314 with the University of Rwanda and Harvard and, and launched in 2015. 1270 01:04:45,814 --> 01:04:49,501 And it is a health sciences and public health university 1271 01:04:49,501 --> 01:04:53,313 that is focused on equity and focused on using the kinds of principles 1272 01:04:53,313 --> 01:04:56,250 I was just talking about in trying to make those fundamental bedrocks, 1273 01:04:57,438 --> 01:05:00,437 trying to sort of disrupt global health. 1274 01:05:01,312 --> 01:05:04,000 Fundamentally and 1275 01:05:04,000 --> 01:05:07,499 also physically, right, by trying to create like an intellectual hub 1276 01:05:07,499 --> 01:05:11,312 in global health that's in a poor rural community in sub-Saharan Africa. 1277 01:05:11,437 --> 01:05:13,374 And think about what happens. 1278 01:05:13,374 --> 01:05:15,499 We talked about who's at the table. 1279 01:05:15,499 --> 01:05:19,186 Think about what happens when the conversations around poverty reduction 1280 01:05:19,436 --> 01:05:22,373 in global health are not in Davos 1281 01:05:22,373 --> 01:05:25,248 or Geneva or Oxford or New York, 1282 01:05:25,248 --> 01:05:29,185 but are in utero Rwanda, a little hilltop in a little village 1283 01:05:29,435 --> 01:05:32,622 in a place where community health workers are on faculty 1284 01:05:33,247 --> 01:05:37,559 alongside PhDs because they possess a different kind of expertise. 1285 01:05:37,747 --> 01:05:39,372 So that was the thing that we we created. 1286 01:05:39,372 --> 01:05:40,747 It's still very small. 1287 01:05:40,747 --> 01:05:44,371 It was in December by Times Higher Education ranked the number four 1288 01:05:44,371 --> 01:05:49,121 university on the continent of Africa, which is both really cool 1289 01:05:49,121 --> 01:05:54,058 and a really tough verdict on the state of higher education on the continent. 1290 01:05:54,996 --> 01:05:56,995 Okay, so 1291 01:05:56,995 --> 01:06:01,433 to close, to come to your question about equity and systems, 1292 01:06:02,245 --> 01:06:05,245 because I think this is the most important lesson for me. 1293 01:06:05,557 --> 01:06:08,682 What I gained from my time doing this work in Rwanda 1294 01:06:08,682 --> 01:06:12,619 and working with Paul and others, is that equity 1295 01:06:12,869 --> 01:06:16,869 or an equity agenda or an equity lens can be a driver of innovation. 1296 01:06:16,869 --> 01:06:19,869 So if we go back to this notion of system innovation, 1297 01:06:19,869 --> 01:06:22,743 and I think this happens in three ways, right. 1298 01:06:22,743 --> 01:06:26,556 First, equity expands our moral imagination. 1299 01:06:26,931 --> 01:06:30,243 Instead of just saying, no, it's not possible. 1300 01:06:30,618 --> 01:06:33,368 Too hard, too expensive, we could go through 1301 01:06:33,368 --> 01:06:36,680 the litany of excuses that were used to deny poor people access to care. 1302 01:06:37,117 --> 01:06:39,804 In the late 90s, in the early 2000, head 1303 01:06:39,804 --> 01:06:42,929 of USA Andrew Natsios in 2001 1304 01:06:43,367 --> 01:06:47,366 testified to Congress and said Africans have a different concept of time. 1305 01:06:48,241 --> 01:06:51,116 They don't have watches and they won't be able to take their medicines on time. 1306 01:06:51,116 --> 01:06:52,553 Therefore, we shouldn't waste money 1307 01:06:53,553 --> 01:06:56,553 given the major drugs right? 1308 01:06:56,991 --> 01:06:58,803 So that's the usual response. 1309 01:06:58,803 --> 01:07:01,803 Or you do a cost effectiveness analysis that says is 22 times 1310 01:07:01,803 --> 01:07:05,052 more cost effective to do the easy thing rather than the right thing. 1311 01:07:05,802 --> 01:07:09,365 And once you start from a premise of equity 1312 01:07:10,552 --> 01:07:13,739 that everyone deserves access to health and ideally the same kind of health care 1313 01:07:13,739 --> 01:07:16,739 you'd want for your sister or your mom or your kids or whatever, 1314 01:07:17,239 --> 01:07:18,989 then you can't say no. 1315 01:07:18,989 --> 01:07:21,051 You have to ask, how? 1316 01:07:21,051 --> 01:07:22,926 How do we do it? Yeah, the situations are the same. 1317 01:07:22,926 --> 01:07:24,613 Yeah, the resources aren't there. 1318 01:07:24,613 --> 01:07:26,926 But let's figure it out. 1319 01:07:26,926 --> 01:07:27,176 Right. 1320 01:07:27,176 --> 01:07:30,175 And that drives new ways of thinking, a new innovation. 1321 01:07:30,550 --> 01:07:34,175 Second, it brings additional expertise 1322 01:07:34,613 --> 01:07:37,550 and ideas into the system. 1323 01:07:37,550 --> 01:07:41,112 The number of times that we've been stuck with a program that wasn't 1324 01:07:41,112 --> 01:07:45,174 performing the way that we wanted it to, and we doctors would get together 1325 01:07:45,174 --> 01:07:49,111 and assess all the data and try to figure out what was going on. 1326 01:07:49,299 --> 01:07:52,549 And then a community health worker raised their hand and said, 1327 01:07:52,861 --> 01:07:55,861 actually, let me tell you what's really going on. 1328 01:07:55,923 --> 01:07:58,798 It's not that the patients are not understanding their instructions 1329 01:07:58,798 --> 01:08:01,735 or their ignorance, it's that they have someone at home 1330 01:08:01,735 --> 01:08:04,423 who's too sick to come in and they split their pills and 1331 01:08:04,423 --> 01:08:07,610 or it's that they don't have enough food to eat or whatever. 1332 01:08:07,922 --> 01:08:08,235 Right. 1333 01:08:08,235 --> 01:08:11,547 So the the different kind of professional experience of the community 1334 01:08:11,547 --> 01:08:14,984 health worker brings made us smarter and better at our jobs. 1335 01:08:14,984 --> 01:08:16,609 And that's one example 1336 01:08:16,609 --> 01:08:19,796 of how that happens, because you're bringing new people to the table. 1337 01:08:19,984 --> 01:08:24,421 And then third, and maybe most importantly is this builds 1338 01:08:24,421 --> 01:08:27,733 trust and creates the conditions that actually implement change. 1339 01:08:28,171 --> 01:08:31,171 One of the great things that Rwanda did was, 1340 01:08:31,671 --> 01:08:35,233 to make everybody in the country 1341 01:08:35,920 --> 01:08:39,170 an active participant in the country's development. 1342 01:08:39,357 --> 01:08:39,982 Right. 1343 01:08:39,982 --> 01:08:43,295 It started with we can't rely on outsiders to come and save us 1344 01:08:43,295 --> 01:08:46,294 and let us down in our moment of of greatest need. 1345 01:08:46,857 --> 01:08:49,982 And they're coming now, but we can't wait for the cavalry to come. 1346 01:08:50,169 --> 01:08:51,794 It's on us to build it. 1347 01:08:51,794 --> 01:08:54,981 And there's like a community service day once a month on Saturdays, 1348 01:08:54,981 --> 01:08:58,856 and you like, build to roofs, to fix a, you know, 1349 01:09:00,106 --> 01:09:03,168 a person's house or work on the roads or whatever. 1350 01:09:03,168 --> 01:09:04,918 But everybody is involved in some way. 1351 01:09:04,918 --> 01:09:08,293 And actually Africans place there's something called a national dialog, 1352 01:09:09,355 --> 01:09:12,480 in Michigan, where once a year, the president 1353 01:09:12,480 --> 01:09:15,917 and the cabinet and all the leaders get together in a giant hall in Kigali, 1354 01:09:16,604 --> 01:09:20,104 and anybody can come and it's live streamed and it's on the radio. 1355 01:09:20,292 --> 01:09:23,854 And anybody in the country can ask any question of any leader 1356 01:09:24,541 --> 01:09:27,541 that goes on for two days, and they're not screened. 1357 01:09:28,166 --> 01:09:30,728 And you can say anything. 1358 01:09:30,728 --> 01:09:34,291 And you know, once somebody said, 1359 01:09:34,915 --> 01:09:38,353 yeah, I've been coughing for three months and I think I might have tuberculosis, 1360 01:09:38,353 --> 01:09:39,665 but I went to the health center three times 1361 01:09:39,665 --> 01:09:42,665 and they didn't have any of those little cups to collect my sputum. 1362 01:09:42,727 --> 01:09:45,727 And, I'm worried about what's going to happen. 1363 01:09:45,977 --> 01:09:48,914 And then you rush off and you give an answer and like, do that. So. 1364 01:09:48,914 --> 01:09:51,914 So people actually have access to to their leaders. 1365 01:09:51,914 --> 01:09:52,789 And that's remarkable. 1366 01:09:52,789 --> 01:09:57,414 But again, this notion of bringing new people into the conversation creates 1367 01:09:57,414 --> 01:10:01,288 the sort of social capital and the trust that you need to actually drive change. 1368 01:10:02,226 --> 01:10:04,288 I think I'm going to leave it there. And there might be one more slide. 1369 01:10:04,288 --> 01:10:05,726 See, I go on next year. 1370 01:10:05,726 --> 01:10:08,163 I'll give me two hours and I'll still go on too long. 1371 01:10:11,413 --> 01:10:13,600 That's what I want to leave you with. 1372 01:10:13,600 --> 01:10:15,037 Great book by this title. 1373 01:10:15,037 --> 01:10:17,350 By the way, this is Jonas Salk. 1374 01:10:17,350 --> 01:10:20,224 Who was, you know, was a, you know, inventor of one of the polio vaccines. 1375 01:10:20,224 --> 01:10:22,287 He wrote a great memoir, 1376 01:10:22,287 --> 01:10:24,849 in the, in the 70s. 1377 01:10:24,849 --> 01:10:26,536 And, that's where this phrase comes. 1378 01:10:26,536 --> 01:10:29,036 Our greatest responsibility is to pick your ancestors. 1379 01:10:29,036 --> 01:10:33,786 When one thing about systems thinking that is really useful is moving 1380 01:10:33,786 --> 01:10:36,098 beyond the, like three months, six months, one year 1381 01:10:36,098 --> 01:10:39,098 time frame and trying to think about like, where do we want to be 1382 01:10:39,160 --> 01:10:42,723 15, 20 years from now, generations from now? 1383 01:10:42,973 --> 01:10:45,222 We would ask when we were starting University of Global Equity. 1384 01:10:45,222 --> 01:10:48,660 Once Paul and I took a walk, we were at, on the campus of Harvard, 1385 01:10:48,660 --> 01:10:55,159 and there's the statue of John Harvard, from like the 1636 or something like that. 1386 01:10:55,784 --> 01:10:58,784 And we said, okay, so 400 years, 1387 01:10:59,034 --> 01:11:00,346 you think you ever would have thought that 1388 01:11:00,346 --> 01:11:02,658 that thing you started then would become like this? 1389 01:11:02,658 --> 01:11:04,158 And then we asked ourselves, where do we think 1390 01:11:04,158 --> 01:11:06,533 the world's going to be in 400 years? 1391 01:11:06,533 --> 01:11:07,221 And what do we want? 1392 01:11:07,221 --> 01:11:10,408 University of Global Health equities place in that world to be. 1393 01:11:10,783 --> 01:11:13,533 And the power of that radically long term thinking and the kind of 1394 01:11:13,533 --> 01:11:17,345 like thing you want to build and the legacy that you want to leave to 1395 01:11:17,595 --> 01:11:20,407 not just your kids, but your grandchildren's grandchildren 1396 01:11:21,469 --> 01:11:24,032 is it's like an insane thought exercise, 1397 01:11:24,032 --> 01:11:27,032 but it's also a very, a very powerful, 1398 01:11:28,656 --> 01:11:30,969 way of approaching problems. 1399 01:11:30,969 --> 01:11:31,719 Anyways. 1400 01:11:31,719 --> 01:11:34,343 Okay, sorry I talk so much. 1401 01:11:34,343 --> 01:11:37,343 Thank you for staying away. 1402 01:11:41,593 --> 01:11:44,593 For few minutes of their questions. 1403 01:11:48,280 --> 01:11:50,405 And if I warn you, I won't. 1404 01:11:50,405 --> 01:11:51,155 Then we'll feel bad. 1405 01:11:51,155 --> 01:11:52,779 You just want to go up there? 1406 01:11:52,779 --> 01:11:53,592 Yeah. 1407 01:11:53,592 --> 01:11:54,029 Okay. 1408 01:11:54,029 --> 01:11:57,029 Got a lot of things that have come up earlier in the day. 1409 01:11:57,967 --> 01:12:00,966 And the Rwanda story is absolutely amazing because. 1410 01:12:01,716 --> 01:12:03,904 Incredible. 1411 01:12:03,904 --> 01:12:04,778 I did have a question. 1412 01:12:04,778 --> 01:12:05,903 I can't remember what it was. 1413 01:12:05,903 --> 01:12:08,278 And someone else come up with more mind. 1414 01:12:08,278 --> 01:12:09,778 Why? No. Yeah. What about that? Chris? 1415 01:12:09,778 --> 01:12:11,090 You know, tell us about the Crucible. 1416 01:12:11,090 --> 01:12:14,090 Yeah. So. Okay. Crucible. 1417 01:12:14,465 --> 01:12:15,403 It's a startup. 1418 01:12:15,403 --> 01:12:18,465 So it's a new, probably nonprofit. 1419 01:12:18,465 --> 01:12:19,840 We don't actually have a business model yet. 1420 01:12:19,840 --> 01:12:21,277 I'm staying true to my word. Right. 1421 01:12:21,277 --> 01:12:22,902 We're trying to, like, address an issue. 1422 01:12:23,964 --> 01:12:26,339 So the idea behind Crucible 1423 01:12:26,339 --> 01:12:29,214 is that you've got a couple of problems, right? 1424 01:12:29,214 --> 01:12:32,714 You have to say you have a problem and you've got an asset that's unused. 1425 01:12:32,964 --> 01:12:35,526 The problem is, 1426 01:12:35,526 --> 01:12:38,213 certainly when you look across a lot of sub-Saharan Africa, 1427 01:12:38,213 --> 01:12:41,213 but I argue globally as well. 1428 01:12:41,338 --> 01:12:43,400 Leadership is failing us. Right. 1429 01:12:43,400 --> 01:12:44,775 And if you look at countries 1430 01:12:44,775 --> 01:12:48,525 that have been able to move themselves out of poverty and develop 1431 01:12:48,525 --> 01:12:52,837 economically, socially and otherwise, there is a role for effective leaders. 1432 01:12:53,087 --> 01:12:56,399 And those effective leaders have almost always had access 1433 01:12:56,399 --> 01:13:00,212 to really good quality education at some point in their lives. 1434 01:13:02,336 --> 01:13:03,274 That's number one. 1435 01:13:03,274 --> 01:13:04,899 Number two, 1436 01:13:04,899 --> 01:13:06,899 sub-Saharan Africa, 1437 01:13:06,899 --> 01:13:09,023 fastest growing continent in the world. 1438 01:13:09,023 --> 01:13:12,773 By 2035, 50% of people entering the workforce 1439 01:13:13,086 --> 01:13:16,585 every year will come from Africa, in the entire world. 1440 01:13:17,273 --> 01:13:20,085 So you have a ton of young 1441 01:13:20,085 --> 01:13:23,710 talent like amazing, brilliant kids. 1442 01:13:23,710 --> 01:13:28,022 And I've met so many, you know, at different places, you know, that 1443 01:13:28,022 --> 01:13:31,584 my work has taken me and my kids were born there and all that kind of stuff. 1444 01:13:31,834 --> 01:13:35,084 And we know the education systems are generally very weak, 1445 01:13:35,084 --> 01:13:36,646 like in many countries. 1446 01:13:36,646 --> 01:13:39,646 I don't know the exact statistics for Malawi, for example, 1447 01:13:39,833 --> 01:13:44,583 maybe 20% of kids make it into secondary school, 1448 01:13:45,083 --> 01:13:48,020 less than half finished secondary school, and it's usually less than 10% 1449 01:13:48,020 --> 01:13:51,020 who access a tertiary education of any kind. 1450 01:13:51,145 --> 01:13:54,082 So even the basics aren't there. 1451 01:13:54,082 --> 01:13:57,332 And then where are the pathways for the really, really 1452 01:13:57,707 --> 01:14:01,332 kind of off the charts for special kids with real 1453 01:14:01,332 --> 01:14:04,894 like sort of intellectual potential, leadership potential, etc.? 1454 01:14:05,081 --> 01:14:08,081 So we're taking an approach that's a little bit different. 1455 01:14:08,456 --> 01:14:12,643 To kind of education, the sort of equity socialist type in me 1456 01:14:12,643 --> 01:14:14,893 would be like, we just need to do this everywhere 1457 01:14:14,893 --> 01:14:16,643 in the same way we did this with Partizan Health. 1458 01:14:16,643 --> 01:14:21,268 The idea my Crucible is to set up a network of secondary school leadership 1459 01:14:21,268 --> 01:14:24,705 academies, secondary school, because that's like the highest leverage 1460 01:14:24,955 --> 01:14:27,955 point to help someone change their trajectory 1461 01:14:28,267 --> 01:14:31,267 and the most neglected part of education. 1462 01:14:31,267 --> 01:14:33,704 In Lmics, it's create 1463 01:14:33,704 --> 01:14:36,954 a network of world class secondary school leadership academies. 1464 01:14:37,516 --> 01:14:40,266 If anyone's ever heard of Africa Leadership Academy, amazing place. 1465 01:14:40,266 --> 01:14:42,141 It's like that on steroids. 1466 01:14:42,141 --> 01:14:47,141 Actively seek out and go like to every corner of the country 1467 01:14:47,141 --> 01:14:51,328 this school is in hunting for the most gifted young people 1468 01:14:51,328 --> 01:14:53,577 and then give them a shot at world class education. 1469 01:14:54,577 --> 01:14:56,452 And, you know, it's sort of 1470 01:14:56,452 --> 01:15:00,202 Cambridge A-levels combined with a really cool liberal arts curriculum 1471 01:15:00,202 --> 01:15:03,264 and sort of experiential leadership training, and hopefully 1472 01:15:03,264 --> 01:15:08,514 that will be a catapult for them to then be able to go on further studies 1473 01:15:08,764 --> 01:15:12,513 and at scale, because we're talking about doing this up to 100 schools, 1474 01:15:13,326 --> 01:15:16,326 so tens of thousands of students per year. 1475 01:15:16,326 --> 01:15:19,450 The idea is that 25 years from now, you got a whole generation 1476 01:15:19,888 --> 01:15:23,825 of super talented young leaders who will be building 1477 01:15:23,825 --> 01:15:27,075 businesses, making change, leading in governments, etc. 1478 01:15:27,325 --> 01:15:30,575 and help a lot of places that have been held back for a long time 1479 01:15:30,575 --> 01:15:34,574 by, leadership and structural forces and lots of other things, 1480 01:15:35,574 --> 01:15:38,136 you know, ones that have been talking about brain drain, 1481 01:15:38,136 --> 01:15:42,074 you know, from Africa to elsewhere, the content will become a brain magnet. 1482 01:15:42,074 --> 01:15:43,074 That's the that's the goal. 1483 01:15:43,074 --> 01:15:46,511 So we got one university, and my job is to figure out how to get that in a more. 1484 01:15:47,636 --> 01:15:50,635 So I pleased, 1485 01:15:52,323 --> 01:15:54,573 with Aileen for example, 1486 01:15:54,573 --> 01:15:57,635 that they had the high school and then they have the university as well. 1487 01:15:58,947 --> 01:16:01,947 But I for one, I've seen what tends to happen 1488 01:16:01,947 --> 01:16:05,134 is that these kids are excellently trained 1489 01:16:05,759 --> 01:16:08,509 and then go to McKinsey. 1490 01:16:08,509 --> 01:16:11,321 And it's just it's just this straight 1491 01:16:11,321 --> 01:16:15,633 funneling them to McKinsey or the more radical ones who try and, 1492 01:16:16,258 --> 01:16:19,258 you know, try to go back, but they're not absorbed very well. 1493 01:16:21,008 --> 01:16:24,633 So I don't know what your thought processes are about that. 1494 01:16:24,633 --> 01:16:27,695 But I mean everybody that I know would tell you. 1495 01:16:28,695 --> 01:16:29,945 Yeah. Yeah. 1496 01:16:29,945 --> 01:16:33,257 Because they all went to the elite universities where one third of graduates 1497 01:16:33,257 --> 01:16:35,257 go into consulting or finance. Yeah. 1498 01:16:35,257 --> 01:16:37,069 And some of these kids theoretically will as well. 1499 01:16:37,069 --> 01:16:37,882 I mean not that clever. 1500 01:16:37,882 --> 01:16:40,506 And if they do well they'll probably have those kinds of opportunities. 1501 01:16:40,506 --> 01:16:45,006 What I would say is this is like a wicked systemic problem, right? 1502 01:16:45,006 --> 01:16:46,506 From I was just talking about education. 1503 01:16:46,506 --> 01:16:49,756 We're talking about, for example, lack of economic opportunity. 1504 01:16:49,756 --> 01:16:50,256 Right. 1505 01:16:50,256 --> 01:16:55,005 It's hard to tell a kid who's grown up in a little village with no opportunity. 1506 01:16:55,005 --> 01:16:56,943 I mean, there's some kids who join our school play soccer 1507 01:16:56,943 --> 01:16:59,755 who had never been to soccer before, and they're like, 1508 01:16:59,755 --> 01:17:01,505 they stopped in there gazing at a traffic light. 1509 01:17:01,505 --> 01:17:03,317 They're like, I've never actually seen one of those before. 1510 01:17:03,317 --> 01:17:04,817 And, it sounds silly, but like, 1511 01:17:04,817 --> 01:17:07,754 just think about the lived experience and how different that is, 1512 01:17:07,754 --> 01:17:10,754 even to come in with other kids at a high school at that time. 1513 01:17:10,879 --> 01:17:15,066 So ten years from now, who am I to say you need to come back into here? 1514 01:17:15,066 --> 01:17:17,503 Because, you know, because we gave you that chance 1515 01:17:17,503 --> 01:17:20,503 like nobody ever asked me to do that, right? 1516 01:17:20,503 --> 01:17:23,503 And the reality is, 1517 01:17:23,628 --> 01:17:27,190 there are a lot of structural forces that are causing this to happen, right? 1518 01:17:27,940 --> 01:17:31,190 If you want to build a business or you want to start an organization, 1519 01:17:31,190 --> 01:17:34,190 a social business or whatever, it doesn't matter, 1520 01:17:34,377 --> 01:17:36,064 where are you likely to find capital? 1521 01:17:36,064 --> 01:17:38,939 Where are you likely to find the talent that you need to do it? 1522 01:17:38,939 --> 01:17:41,939 Is it in Malawi or is it in London? 1523 01:17:42,189 --> 01:17:44,939 Unfortunately, we all know the answer to that question, right? 1524 01:17:44,939 --> 01:17:47,689 So a lot of things need to happen 1525 01:17:47,689 --> 01:17:51,063 to create the conditions where there is a pull rather than a push. 1526 01:17:51,563 --> 01:17:55,563 And so our our thesis is not proven. 1527 01:17:55,938 --> 01:18:00,250 And I may be wrong, is that doing this at scale, 1528 01:18:00,250 --> 01:18:04,500 like at massive scale will do a couple of things. 1529 01:18:04,500 --> 01:18:08,874 First, because like Ella's amazing and Lou, but it was 250 kids 1530 01:18:09,374 --> 01:18:10,687 a year roughly. 1531 01:18:10,687 --> 01:18:13,062 We're talking about 20,000 kids a year. 1532 01:18:13,062 --> 01:18:15,186 If we ever reach any kind of scale. 1533 01:18:15,186 --> 01:18:18,186 First of all, not all those kids will ever get absorbed into the Harvard 1534 01:18:18,249 --> 01:18:19,873 and Oxford's of the world. 1535 01:18:19,873 --> 01:18:23,311 And they'll go to other kinds of places, including studying in Asia, 1536 01:18:23,998 --> 01:18:26,998 and elsewhere, where there are lots of rising universities be. 1537 01:18:27,123 --> 01:18:31,560 This will put a lot of pressure on what is a really weak and underperforming, 1538 01:18:31,560 --> 01:18:35,497 hopefully tertiary system in Africa, and hopefully we'll start to see more 1539 01:18:35,810 --> 01:18:41,622 Aleuts and UGS and accesses, etc., so that there actually are opportunities 1540 01:18:41,622 --> 01:18:44,622 for continued education and career progression on the continent. 1541 01:18:45,434 --> 01:18:48,684 We want to be sort of a demand driven stimulus or catalyst 1542 01:18:48,934 --> 01:18:50,933 for that part of the system. 1543 01:18:50,933 --> 01:18:51,808 As well. 1544 01:18:51,808 --> 01:18:55,433 And and then, of course, you hope that there's a sense of purpose and shared 1545 01:18:55,433 --> 01:18:59,183 responsibility and Pan-Africanism and things everybody wants to come back, 1546 01:18:59,683 --> 01:19:01,870 for the most part, has been my experience. 1547 01:19:01,870 --> 01:19:05,557 But it's not practical for a lot of people because the opportunities out there, 1548 01:19:06,182 --> 01:19:08,557 and sometimes you fall in love with somebody from some other country 1549 01:19:08,557 --> 01:19:10,619 and you want to go there, too. I mean, like, you know, 1550 01:19:11,619 --> 01:19:13,994 so happened to us, me and my wife. 1551 01:19:13,994 --> 01:19:16,244 So anyways, that's the thesis. 1552 01:19:16,244 --> 01:19:18,181 The thesis is to do this at scale. 1553 01:19:18,181 --> 01:19:22,243 So we want to make this like a massive 25 year moonshot 1554 01:19:22,243 --> 01:19:26,431 in developing human capital on the continent. And, 1555 01:19:28,118 --> 01:19:29,368 so we going to. 1556 01:19:29,368 --> 01:19:31,180 Start to just 1557 01:19:31,180 --> 01:19:31,805 just hold on. 1558 01:19:31,805 --> 01:19:36,617 Are you going to attach yourself to existing ESRI government schools? 1559 01:19:36,617 --> 01:19:39,930 Because I feel like that's probably where it needs to happen, 1560 01:19:40,617 --> 01:19:42,679 because, I mean, I went to private school. 1561 01:19:42,679 --> 01:19:47,054 No one likes to go to like me back home in a government office. 1562 01:19:47,054 --> 01:19:49,929 And like, it's there's a different ethos. 1563 01:19:49,929 --> 01:19:50,491 Yeah. 1564 01:19:50,491 --> 01:19:53,616 I feel that the two different things carry. 1565 01:19:53,616 --> 01:19:55,553 Yeah. So I don't know. 1566 01:19:55,553 --> 01:19:59,053 Are you attaching them to the more at home politics policy, 1567 01:19:59,366 --> 01:20:02,803 the hurdle are you attaching CBS this is or. 1568 01:20:03,365 --> 01:20:06,365 I think we should pick it up transfer over time after. 1569 01:20:06,552 --> 01:20:07,865 Do you want to ask one more quick question. 1570 01:20:07,865 --> 01:20:09,615 And then we're doing like kind of similar. 1571 01:20:09,615 --> 01:20:11,427 I was wondering about like whether, 1572 01:20:13,677 --> 01:20:15,114 these are like funded places 1573 01:20:15,114 --> 01:20:19,114 at the schools and how that link like government funding. 1574 01:20:19,426 --> 01:20:19,739 Yeah. 1575 01:20:19,739 --> 01:20:23,801 So the briefly the idea is that 1576 01:20:24,301 --> 01:20:26,926 every kid who 1577 01:20:26,926 --> 01:20:30,426 sort of meets the meets the bar gets an opportunity to come. 1578 01:20:30,426 --> 01:20:33,425 So initially at this first school, they're all fully funded. 1579 01:20:33,800 --> 01:20:35,613 That probably will change a little bit. 1580 01:20:35,613 --> 01:20:37,737 It could be everybody has to pay a little bit. 1581 01:20:37,737 --> 01:20:39,987 Because that sort of changes the nature of things a little bit. 1582 01:20:39,987 --> 01:20:43,674 Or it could be a mixed model of, you know, some discounted fee paying 1583 01:20:43,674 --> 01:20:44,674 and then some kind of. 1584 01:20:44,674 --> 01:20:46,799 But the idea is that, 1585 01:20:46,799 --> 01:20:48,174 because there are a lot of good private schools 1586 01:20:48,174 --> 01:20:51,236 that are out there for families who have some needs, and that's great. 1587 01:20:51,236 --> 01:20:53,049 There needs to be more of them. 1588 01:20:53,049 --> 01:20:55,736 But this is the place where it's it's sort of all 1589 01:20:55,736 --> 01:20:58,736 about potential, not where you come from. 1590 01:20:59,236 --> 01:21:01,111 So that's the whole how we're going to finance that. 1591 01:21:01,111 --> 01:21:05,048 I mean, we're talking about like a multi-billion dollar 1592 01:21:05,048 --> 01:21:08,797 initiative, over time is, is, 1593 01:21:09,985 --> 01:21:10,547 vicious. 1594 01:21:10,547 --> 01:21:13,547 I will say that we're going to figure it out 1595 01:21:13,735 --> 01:21:16,734 with. 1596 01:21:16,859 --> 01:21:19,859 Even that is just amazing. 1597 01:21:20,422 --> 01:21:20,859 Yeah. 1598 01:21:20,859 --> 01:21:23,859 Thank you so much for coming and inspiring us. 1599 01:21:23,859 --> 01:21:27,233 To, I think we've got a recording because I know some of the students are 1600 01:21:27,233 --> 01:21:31,858 double booked and they'll be watching it, so thank you very much for being.